Arrow Electronics
Casablanca, Morocco
Position: Sales Operations Team Leader Job Description: The Sales Operations Associate Manager, in the specific position of Customer Experience Team Manager, acts as the strategic backbone of the sales operations organization, bridging the gap between executive strategy and daily execution. In this role, you lead a team of sales operations specialists (Customer Experience Team) to ensure that they have the tools, data, and streamlined processes needed to process orders, manage backlog and efficiently communicate with customers and all internal AIS Teams. This role involves team leadership, cross-functional collaboration, and process improvement. Key Responsibilities: Team Leadership: Manage, mentor, and coach a team of sales operations specialists (Customer Experience Team), allocate and supervise their daily activities. Sets priorities for the team to ensure task completion; coordinates work activities with other managers. Selects, develops, and evaluates...