17 customer service jobs found

Description The Security Manager is responsible for managing and executing the organization's industrial, personnel, information, and operational security functions while administering the Command's Foreign Disclosure Program under the direction of the Foreign Disclosure Officer (FDO). This role ensures compliance with applicable Department of Defense (DoD), national security, foreign disclosure, export control, and classified information protection requirements. The position serves as a key advisor to leadership on security risk, classified program protection, release authorization, and disclosure coordination involving foreign governments, coalition partners, and international stakeholders. The individual in this role balances operational mission support with rigorous compliance, ensuring that security processes and foreign disclosure decisions are timely, accurate, documented, and aligned with governing policy. This is a high-visibility role requiring sound judgment,...

Description SAIC is seeking a Facilities Manager to maintain the overall strategic vision of our customer's IC Campus and the analyses required to ensure all budgeting, manning, planning, programming and other considerations are accounted for and captured in J-PMO documentation. This position will be responsible for government oversight as well as identifying and prioritizing the coordination of elements between IC Campus partners that may be assessed as measured for increased efficiencies. This position will also rapidly identify and communicate any issues, from the IC Campus development, that pose a risk to the customer's current and future operations. The primary function of this position is to maintain the IC Campus Coordination Matrix or other coordination planning documentation between IC partners. Duties include: Coordinate with customer, IC Partner(s), and Fort Belvoir on topics that will affect those stakeholders. Provide rationale and impact...

Description SAIC is seeking a top-notch Facilities Project Manager/Data Analyst to join our talented team in Chantilly, VA. This role requires an active TS/SCI clearance with Counterintelligence (CI) Polygraph. SAIC provides full-service facility management oversight to a major organization in the Intelligence Community (IC). We conduct end-to-end project management, facility engineering, and technical support for project execution, facility operations and maintenance, strategic planning, and budget planning. Project Manager (70%): This position is responsible for providing the project and programmatic management expertise for the coordination, planning, management, prioritization, and execution of projects for the Client, ranging in value from $5K to $30M. In this role you will serve as an interface between the Client, stakeholders, Site Operations and Maintenance (O&M) team, customers, and the construction/design contractor on all project matters. Responsibilities...

Description SAIC is seeking a top-notch Facilities Project Manager/Data Analyst to join our talented team in Springfield, VA. This role requires an active TS/SCI clearance with Polygraph. SAIC provides full-service facility management oversight to a major organization in the Intelligence Community (IC). We conduct end-to-end project management, facility engineering, and technical support for project execution, facility operations and maintenance, strategic planning, and budget planning. Project Manager (60%): This position is responsible for providing the project and programmatic management expertise for the coordination, planning, management, prioritization, and execution of projects for the Client, ranging in value from $5K to $30M. In this role you will serve as an interface between the Client, stakeholders, Site Operations and Maintenance (O&M) team, customers, and the construction/design contractor on all project matters. Responsibilities include: Act as the...

Description SAIC is looking for an IT Operations Manager that will be responsible for the end-to-end operation, maintenance, and modernization of the agency's IT infrastructure, including end user services, asset management, enterprise support services, cloud platforms, business applications, and traditional on-premises systems. The IT Operations Manager ensures that systems and services operate reliably, securely, and efficiently while leading teams that support networks, servers, cloud environments, end user technologies, and enterprise applications. The role provides leadership in daily operations, incident management, infrastructure stability, customer support, and strategic enhancements. Primary Responsibilities End User Services Leadership: Oversee service desk operations, escalations, desktop engineering, VIP support, and customer-facing technology services. Ensure timely resolution of incidents and high-quality support. IT Asset Management Lifecycle: Manage full...

Description SAIC is seeking a top-notch Occupational Health and Safety Manager to join our team in Chantilly, VA . This position requires an active TS/SCI Clearance with Polygraph or the ability to obtain . SAIC provides full-service facility management support to a large Federal Agency customer in the Intelligence Community. We conduct end-to-end project management functions, including Environmental, Safety, and Health (ESH), for a variety of projects and locations around the world. This position will report to and sit at the HQ-level and will serve as the Enterprise Safety Manager. Some of the responsibilities include: Evaluate compliance with applicable federal, state, and local laws as well as Department of Defense (DoD) regulations. Develop Standard Operating Procedures and other policy guidance for Agency-wide distribution. Develop and conduct training for broad audiences. Collect relevant data and metrics and prepare it for presentation....

Description SAIC is actively seeking a dynamic and experienced Senior Capture Manager to support the Air Force and Defense Agencies and Joint Mission team. This high-visibility role focuses on driving strategy, innovation, and growth within SAIC's expanding portfolio of solutions and services. Capture Managers are at the forefront of SAIC's Business Development efforts, responsible for delivering a continuous stream of new business opportunities while ensuring alignment with SAIC's mission, vision, and strategic objectives. In this mission-critical position, the Senior Capture Manager will lead multi-disciplinary teams to pursue and secure key opportunities, leveraging SAIC's proven strengths in cutting-edge technologies and mission solutions. Key Responsibilities As a Senior Capture Manager, you will: Lead Business Development Activities: Champion strategic initiatives to identify, qualify, and capture opportunities across Air Force, Defense Agencies, and...

Description SAIC is seeking a Cloud Configuration Manager & Release Manager to support our program out of US Army Transportation Command in O'Fallon, Illinois. The Integrated Booking System (IBS) is the lead execution system of the Defense Transportation System for the global shipment of ocean cargo in support of all peacetime, wartime, contingency, and humanitarian relief operations where Government personnel are involved. IBS provides the US Army Transportation Command the capability to electronically procure commercial transportation services for the global strategic deployment of DOD-sponsored cargo. The IBS suite of interoperable applications includes providing automated tools to support carrier contract requirement definition, rate and service solicitations and evaluation, vessel schedules, booking unit and sustainment cargo, producing shipment documentation, providing cargo offering and status information, providing payment information, and producing order,...

ECS is seeking a Project Oversight Manager to work remotely . This position identifies project goals, objectives and scope, and creates project plan/documentation that outlines the tasks, timelines, and resources required. Works directly with the Manager and the team members (both employee and contractor), communicates with stakeholders (especially managers), manages risks and issues, and monitors progress to ensure that all projects stay on track. Provides reporting to upper management regarding status of all projects, when requested. Responsibilities: Work alongside (and in conjunction with) Intake, Modeling, and Data Science team members (approximately 12) and the Manager of Intake and Modeling to develop realistic project schedules, given changing priorities and resource availability. This may involve two to three dozen customer projects at any one time, in addition to non-project deliverables with longer timelines. Maintain a master team calendar of...

Role Overview We are seeking a Senior Technical Program Manager (TPM) to join our Professional Services organization and lead complex, customer-facing data platform initiatives centered on Databricks and modern cloud data architectures. This role is ideal for a TPM who thrives at the intersection of delivery leadership, technical depth, and customer engagement. As a Sr. TPM, you will own the successful execution of multiple concurrent programs for digital-native and technology-forward customers, guiding initiatives from post-sales kickoff through final delivery. You will work closely with solution architects, data engineers, cloud teams, and client stakeholders to ensure programs are delivered on time, within scope, and aligned to business outcomes. This position plays a critical role in connecting customers, delivery teams, and internal stakeholders, ensuring technical programs move forward with clarity, momentum, and measurable impact. What You'll Do Lead end-to-end...

Description SAIC is seeking a Systems Integrator/Project Manager to work on an exciting program in McLean, VA, and support our customer in a fast-paced and dynamic environment with broad impact to the customer's mission. This role requires a strong problem solver to support the goals and needs of the customer and their mission partners within a constantly evolving technology landscape. The ideal candidate will provide support to senior personnel in planning and management activities. Specific aspects that need to be managed include onboarding, tasking, scheduling, travel, access, and reporting. You will a ssist with resource management, including the planning, execution, and monitoring of spending plans, and serve as a key support function for the customer's strategic review boards. The successful candidate will be an energetic strategic professional who can support fast-moving and wide-ranging projects and initiatives. SAIC, a leading provider of Executive Officers for the...

Description SAIC is actively seeking a dynamic and experienced Senior Capture Manager to support the National Intelligence team. This high-visibility role focuses on driving strategy, innovation, and growth within SAIC's expanding portfolio of solutions and services. Capture Managers are at the forefront of SAIC's Business Development efforts , responsible for delivering a continuous stream of new business opportunities while ensuring alignment with SAIC's mission, vision, and strategic objectives. In this mission-critical position, the Senior Capture Manager will lead multi-disciplinary teams to pursue and secure key opportunities, leveraging SAIC's proven strengths in cutting-edge technologies and mission solutions. Key Responsibilities As a Senior Capture Manager , you will: Lead Business Development Activities : Champion strategic initiatives to identify, qualify, and capture opportunities across National Intelligence customers. Develop Winning Strategies :...

Description SAIC is actively seeking a dynamic and experienced Senior Capture Manager to support the National Intelligence team. This high-visibility role focuses on driving strategy, innovation, and growth within SAIC's expanding portfolio of solutions and services. Capture Managers are at the forefront of SAIC's Business Development efforts , responsible for delivering a continuous stream of new business opportunities while ensuring alignment with SAIC's mission, vision, and strategic objectives. In this mission-critical position, the Senior Capture Manager will lead multi-disciplinary teams to pursue and secure key opportunities, leveraging SAIC's proven strengths in cutting-edge technologies and mission solutions. Key Responsibilities As a Senior Capture Manager , you will: Lead Business Development Activities : Champion strategic initiatives to identify, qualify, and capture opportunities across National Intelligence customers. Develop Winning Strategies :...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior Business Analyst responsible for analyzing organizational needs, managing complex initiatives, and driving significant improvements across the enterprise. This role blends hands-on analytical and staff support functions with strategic leadership to enhance business processes, ensure compliance, and guide programs within a specialized domain. The analyst will manage tasks ranging from policy development and IT audit support to leading...

ECS is seeking an experienced NIH NIAID Enabling and Advancing Technologies (NEAT) Program Manager to work remotely providing Portfolio Financial and Contract management services. Please Note: This position is contingent upon contract award. This engagement provides a spectrum of management, technologies development, applications/software engineering, bioinformatics support, and professional development. The Program Manager will provide professional support services, technical leadership, ensuring the efficient and effective delivery of services and projects across all tasks. The Program Manager will be responsible for the day-to-day management and oversight of work performed under this task order. The NIAID NEAT Program Manager serves as the program manager responsible for organizing, directing, and managing all aspects of contract operational support functions involving multiple complex and inter-related project tasks that often require managing teams of contractor...

Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Network Delivery Manager to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer...

Description SAIC is actively seeking a dynamic and experienced Senior Capture Manager to support the Intel Space team. This high-visibility role focuses on driving strategy, innovation, and growth within SAIC's expanding portfolio of solutions and services. Capture Managers are at the forefront of SAIC's Business Development efforts, responsible for delivering a continuous stream of new business opportunities while ensuring alignment with SAIC's mission, vision, and strategic objectives. In this mission-critical position, the Senior Capture Manager will lead multi-disciplinary teams to pursue and secure key opportunities, leveraging SAIC's proven strengths in cutting-edge technologies and mission solutions. Key Responsibilities- As a Senior Capture Manager, you will: Lead Business Development Activities: Champion strategic initiatives to identify, qualify, and capture opportunities across NRO, NGA, and other Intel Space customers. Develop Winning Strategies: Define and...