123 customer service jobs found

Position: Senior Manager, Customer Service Job Description: For Arrow Global Supply Chain Services, we are currently looking for a Senior Manager, Customer Service to join our team in Gdańsk! Arrow Global Supply Chain Services is a division of Arrow Electronics that manages highly complex, high-volume global supply chains for large OEMs and suppliers. This means our Supply-Chain-as-a-Service offering is built on top of 85 years of Arrow Electronics supply chain leadership and expertise in the electronics industry. We accelerate your direct electronics supply chain into the future by leveraging Arrow’s seasoned industry experts, best-in-class processes, world-class systems and infrastructure, extensive global footprint and reach, and the orchestrator of the electronics partner ecosystem. ABOUT THE ROLE In the role as Senior Manager, Customer Service, you will be part of our global Operations organization with Service Centers teams located in Sweden, China, Hungary...

Description: You will be the Senior Manager Signature Management – Sustainment for the Signature Management Sustainment team which is responsible for safeguarding the F‑35’s low‑observable advantage throughout its operational life cycle. What You Will Be Doing As the Senior Manager Signature Management – Sustainment you will be responsible for leading a multidisciplinary team of senior scientists, reliability engineers, and data analysts to monitor, update, and re‑qualify LO technologies as they age, encounter new threat spectra, or integrate with emerging upgrades. Your responsibilities will include: Planning and overseeing sustainment‑focused experiments, life‑cycle testing, and signature performance trend analyses for the F‑35 fleet. Coordinating IP assessments, patent continuation, and technology‑transfer activities with Legal, Business Development, and external research partners. Serving as the senior technical liaison to program leadership,...

Position: Account Manager Job Description: Driven by Respect, Growth, and Pride the culture at CONVERGE speaks about doing things together as a team, in the right way, supporting each other, so that our suppliers, customers, and partners grow along with us. We wish to make a lasting, positive change to the market. You are offered to be part in the forefront of the dynamic, growing world of cloud computing and computer component distribution. This is an opportunity to work in a highly professional, entrepreneurial and driven environment backed by data analytics, and the best-in-class quality certifications.  Find more information about us on our page: Electronic Supply Chain Solutions - Converge Account Manager Converge Sales Team is looking for an Account Manager based in Amsterdam, Netherlands. This role is sales-focused and target-driven. You will be responsible for securing new business, rebuilding underpenetrated and neglected relationships with other...

Description: You will be the Manager of the F-35 Sustainment Supply Team reporting to the Senior Manager of F-35 Item Management. What You Will Be Doing You will be the direct leader for a team of approximately 20 Item Managers and will be responsible for insuring delivery of materials to the global F-35 Fleet, repair and order management in order to meet customer outcomes. This will require a collaborative business approach working relationship with Lockheed Martin Team, Government Project Office (JSFPO), Suppliers/Original Equipment Manufacturers (OEMs), Warehousing/Transportation providers and F-35 Customers. What’s In It For You: From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin’s comprehensive benefits package here. Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality?...

Description SAIC is seeking an End User Operations Manager to support our DOT customer in Washington D.C. The Operations Manager's key role is to drive efficiency of organizational processes and to help maintain and grow this standard in addition to overseeing daily activities. They utilize a sharp business mind and proven success in managing multiple departments and/or functions for maximum productivity. This person must be highly skilled in staffing, finance, process and IT management, and be able to develop and maintain an environment of trust within the operations team. In summary, the Operations Manager is a creative problem-solver and an excellent leader who is able to prioritize productivity and drive operational efficiency. Duties and Responsibilities: Provides day-to-day management and supervision of overall Enterprise Management Systems (EMS) personnel, involving multiple projects and groups of personnel at multiple locations. Organizes, directs, and...

Description SAIC is seeking a Facilities Manager to maintain the overall strategic vision of our customer's IC Campus and the analyses required to ensure all budgeting, manning, planning, programming and other considerations are accounted for and captured in J-PMO documentation. This position will be responsible for government oversight as well as identifying and prioritizing the coordination of elements between IC Campus partners that may be assessed as measured for increased efficiencies. This position will also rapidly identify and communicate any issues, from the IC Campus development, that pose a risk to the customer's current and future operations. The primary function of this position is to maintain the IC Campus Coordination Matrix or other coordination planning documentation between IC partners. Duties include: Coordinate with customer, IC Partner(s), and Fort Belvoir on topics that will affect those stakeholders. Provide rationale and impact...

Description SAIC is seeking a Service Desk Lead to support our federal customer. This exciting opportunity allows you to work alongside industry leaders, leveraging advanced technologies to support the mission of maintaining public confidence. This position will require on-site work in Arlington, VA. Responsibilities: Provide ITIL 4-aligned leadership, ensuring the Service Desk team adheres to processes and meets service level agreements (SLAs). Comprehensive understanding Technical tools used for Service Desk operations including telephony systems, software, network, workforce management, and knowledge management. Practical knowledge of key service desk metrics including ASA, FCR, and CSAT. Manage shift schedules, ensuring staffing and skill levels align with operational requirements 24/7/365. Implement and monitor queues to appropriately handle incidents and requests within established timelines. Coach, mentor, and support Service Desk analysts across shifts to...

Position: Technical Support Manager- VMware by Broadcom Job Description: We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install, and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, and network traffic load balancers. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure, and most importantly works well for their needs. Our team has created a unique business environment - one of energy, Innovation, passion, creativity, and collaboration. What You Will Be Doing at Arrow?...

Position: Sales Operations Associate Manager Job Description: About US: Join our dynamic Sales Operations team at Arrow ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you! As part of our company´s growth,  ARROW Morocco  is strengthening its teams and is looking for a  Sales Operations Associate Manager. What you will be doing at ARROW? As a Sales Operations Associate Manager , your role will be diverse and essential to our operations. In this management role, you will support mainly our teams, who work with Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include: Provide clear direction and guidance to team members, Identify and address team member training needs, Facilitate open and effective communication within the team,...

Basic Qualifications Bachelor’s degree or equivalent is required plus a minimum of 8 years relevant experience; or Master's degree plus a minimum of 6 years relevant experience to meet managerial expectations. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position We are seeking a highly skilled and experienced Program Manager to join our team.  The ideal candidate will have a strong background in earned value management, facility setup, supplier coordination, schedule management, and capital equipment procurement.  The Program Manager will be responsible for overseeing the successful execution of complex defense programs, ensuring they meet customer requirements and are delivered on time and within budget.   In this role, the Program Manager will oversee the planning, execution, and management of facilities-related projects and programs.  This involves...

Description: At Lockheed Martin Aeronautics we are committed to shaping the future of aviation! Our Aeronautics Supply Chain team is passionate about delivering innovative, affordable, and agile solutions that exceed our customer’s expectations. The supply chain team touches every product and service we deliver and enables our customers to do the impossible every day. At Aeronautics, we leverage problem solving, creativity, and data to tackle the most exciting challenges in the industry. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. You have arrived at your career destination! Join us! Who You Are You will lead a team team of professional Subcontract Administrators and Subcontract Managers who manage cost, schedule, and supplier performance and execute highly complex contracts. You will be responsible for coordinating employee selection/hiring, training, development, performance and assessments, work...

Overview LMI currently has an opportunity for a Production and Publications Officer in the McLean, VA area.  Interested in a work schedule that frees up your day and avoids rush hour traffic? The general hours for this position are 10:00PM-8:00AM, 4 days a week.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering...

Overview LMI seeks a Senior Acquisition Team Lead to support a Customs and Border Protection program. The Senior Acquisition Team Lead will provide leadership and oversight across acquisition support for a large, complex CBP program supporting mission-critical activities. The Team Lead leads a team of contractor acquisition and program management professionals, ensuring high-quality delivery of acquisition products and services, driving innovation and process improvements, and collaborating closely with program managers, contracting officials, and other stakeholders. This role requires a strong customer-service mindset, deep acquisition expertise, and proactive engagement capabilities. This role requires on-site presence in Washington, DC 1-2 days per week   Join our team of collaborative self-starters focused on delivering practical and efficient solutions to help our client keep U.S. borders safe and facilitate travel and trade. As part of our...

Description: By bringing together people that use their passion for purposeful innovation, at Lockheed Martin we keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel development and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. At Lockheed Martin, we place an emphasis on empowering our employees by fostering innovation, integrity, and exemplifying the epitome of corporate responsibility. Your Mission is Ours. This candidate should expect to be exposed to the following tasks: Perform contracts management functions across the spectrum of actions associated with providing supplies and services, from capture through proposal, contract award, and all...

Description: The mission matters. So do the people behind it. With advancing defense technology at our core, what sets us apart is a culture of collaboration, purpose, and impact. What is the mission? Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more— we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We’re creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security® vision. What does this role look like? Supply Chain’s vision is to enable customer and mission success through supply chain strategies and execution that deliver superior operational program performance and create...

Description: The mission matters. So do the people behind it. With advancing defense technology at our core, what sets us apart is a culture of collaboration, purpose, and impact. What is the mission? Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more— we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We’re creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security® vision. We’re erasing boundaries and forming partnerships across industries and around the world. We’re advancing spacecraft and the workforce to fuel the next generation. And we’re reimagining how space can connect us,...

Description: Our products play an important role in the national security of the United States and more than 70 other countries, ensuring peace and stability around the world. Highly trained and specialized personnel and facilities are key to the company's unrivaled success in the aeronautics industry. Our workforce of more than 30,000 has pre-eminent expertise in advanced aircraft design and production, modification and support, stealth technology and systems integration. This position will be part of the aircraft maintenance team supporting the F-35 maintenance operation at Ebbing Field, Fort Smith, AR. Responsibilities include: • Develops the weekly/monthly flying and maintenance schedule. Also manages Production Aircraft Inspection Requirements (PAIRS), Time Compliance Technical Directives (TCTD), and O-Level Modification (MOD) activities. • Correcting or assisting to correct Aircraft Configuration Management (CM) and Electronic Equipment Log (EEL) and Build of Materials...

Description: WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. THE WORK At Lockheed Martin Rotary and Mission Systems (RMS), we are driven by innovation and integrity. We believe that by applying the highest standards of business ethics and visionary thinking, everything is within our reach – and yours as a Lockheed Martin employee. Lockheed Martin values your skills, training and education. Come and experience your future! Position Assignment: PTC Simulator Technician Manager at Luke Air Force Base, AZ. The PTC Simulator Technician Manager provides leadership for Pilot Simulator Technicians and the Facility Maintenance Technician while also serving as a...

Position: Supplier Manager - Meter Networking Job Description: The Supplier Manager - Meter Networking develops and owns the go-to-market strategy for Meter, including MDF planning and investment, forecasting, alignment of supplier products with current market direction, creation of growth plans, and oversight of marketing program execution. What You'll Be Doing Building influential relationships with key decision makers at assigned suppliers in order to grow sales and market share in respective technologies through various programs and marketing communications activities You will act as liaison between field selling groups and Corporate to resolve questions/ issues regarding products and/or suppliers, including supply chain management, website development, promotional materials. In this position you will be expected to be the product expert within these technologies and to provide guidance to the field on large opportunities. Developing influential supplier...