2 jobs found

Position: Assistant Manager, Engineering Operation Job Description: Principal Accountabilities • Organises team activities and interfaces with other teams to ensure operational services to customers and business team met internal & external customer services levels and operational KPIs.  • Implements service and team strategy plans and goals in collaboration with other teams/customers. • Coaching & training of team • Review business performance metrics, provides governance and resolution support  • Implement and drive documentation and reporting of key metrics and results Job Complexity ● Coordinates and supervises the daily activities of business or technical support or production team ● Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors ● Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager ● Typically does not spend more than 20% of time performing...

Position: Senior Product Marketing Manager Job Description: Principal Accountabilities ● Define and execute the roadmap and strategy of all current and future products in a business group. Responsible for gathering and prioritizing requirements, work closely with engineering, sales, marketing, and customer support to ensure customer satisfaction and support the company’s overall strategy and goals. Manage all staff involved in the development of software products and oversee all software releases of products while staying in continuous communication with customers for market research and feedback. ● Manage one or more products by working with VP to develop overall product strategy and administer tactical activities. ● Understand market opportunities and competition and specify market requirements for current and future products and deliver requirement documents/mock-up screens to the development teams. ● Manage all software, quality and product-related...