2 customer service officer jobs found

QED Systems, LLC, is currently recruiting a Field Service Representative (Technician) to join our team at Fort Hood, TX to support our customer, Project Manager Positioning, Navigation, and Timing (PM PNT) . Duties: Provides field support services related to troubleshooting and repair of systems, performs software updates, and mentors Soldiers in the execution of maintenance. Facilitates higher level repair of equipment. Ensures support equipment is regularly calibrated and maintained. Troubleshoots and repairs systems, perform software updates. Install, modify, wire, fabricate and maintain systems. Distinguish between hardware and software problems in multi-vendor systems. Required Skills & Experience: Detail-oriented with excellent technical, verbal, and written communication skills. Required Clearance: ACTIVE CLEARANCE LEVEL REQUIRED: Secret Qualifications: AA/AS degree or two-year technical school required. Degree in Electronic...

Description SAIC is seeking an IT Operations & Maintenance Oversight SETA to provide expert technical advice to a government customer in support of space launch IT infrastructure. The successful candidate will support the full spectrum of maintenance and change management functions from service transition and integration through operations, maintenance, and disposal. This role requires a detail-oriented, collaborative professional with strong technical acumen and the ability to coordinate across complex, multi-stakeholder environments to minimize operational risk and sustain mission capability. RESPONSIBILITIES: Successful candidate must be able to: Advisory and Customer Engagement: Serve as a liaison and advocate between the IT service delivery vendors, the U.S. Government customer, and our mission partners to ensure shared understanding of expectations, progress, and objectives. Guide stakeholders in adopting standardized service delivery practices...