27 customer service jobs found

Position: Customer Service Officer Job Description: Principal Accountabilities ● Plan and pipeline inventory for low to medium complex customer demand—lower dollar value and/or lower part count. ● Review backlog and shortage reports to assure uninterrupted supply of inventory. Tools would include backlog matching, shortage reports and the Arrow flex reports with minimum customer interaction. ● Prepare Arrow generated forecasts for e-compass. Upload and manage the exceptions generated from the e-compass processing. ● Maintain manual bonds to assure interrupted availability of inventory. Job Complexity ● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience ● Completes work with a limited degree of supervision ● Likely to act as an informal resource for colleagues with less experience ● Identifies key issues and patterns from partial/conflicting data ● Takes a broad perspective to problems and spots new,...

Position: Senior Customer Service Representative Job Description: What You’ll Be Doing To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies. Manage...

Position: Customer Service Specialist II Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Supply Planner Job Description: Why You'll Love This Role Behind every great technology solution is a supply chain that keeps innovation moving. At Arrow, our Supply Chain Services teams help customers navigate the complexities of today's global supply chains by connecting products, people, and processes through agile, scalable solutions. Whether you're supporting warehouse operations, production, inventory management, logistics, or global supply chain initiatives, you'll collaborate with teams across the business to solve complex challenges, improve operations, and deliver technology where it's needed most. The supply planner is responsible for end-to-end planning activities for assigned customer accounts, including complex global accounts with diverse product portfolios, variable demand, inventory requirements, and supply chain constraints. This role aligns demand, supply, inventory, and risk management strategies to support customer commitments and...

Position: Buyer Job Description: We are looking for a motivated and detail-oriented Buyer to join our Purchasing team. In this role, you will be responsible for sourcing and purchasing electronic components, including semiconductors, subassemblies and computer peripherals, while building strong relationships with suppliers and supporting smooth purchasing operations. This is a great opportunity for someone who enjoys working in a fast-paced, international environment, has strong communication skills, and is interested in developing their career in purchasing, supply chain, or the electronics industry. What will you be doing? In this role, your responsibilities will include: Searching for product availability and gathering supplier requirements. Preparing quotes, bids and purchase-related information for products. Negotiating pricing, delivery terms and other commercial conditions with suppliers. Working closely with logistics teams to arrange safe and...

Position: Sales Operations Associate Job Description: About The Role Join our dynamic Sales Operations team at Arrow!  As a Sales Operations Associate, you will support internal teams through a variety of administrative and back-office activities, including data verification, quotation management, and maintaining information in internal systems. This role does not involve direct customer contact, making it a great fit for detail-oriented individuals who enjoy working with data and processes. This is an entry-level opportunity, ideal for candidates looking to start or develop their career in a corporate environment. You will receive comprehensive onboarding and training to help you build the knowledge and confidence needed for the role. Preferred candidates will have 1-3 years of professional experience in areas such as Customer Service, Data Governance, Administration, or Business Operations. What Will You Do As a Sales Operations Associate, your role will be...

Position: Customer Sales Specialist I Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary...

Position: Customer Sales Specialist Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to...

Position: Account Manager - Electronic Components Job Description: Driven by Respect, Growth, and Pride the culture at CONVERGE speaks about doing things together as a team, in the right way, supporting each other, so that our suppliers, customers, and partners grow along with us. We wish to make a lasting, positive change to the market. You are offered to be part in the forefront of the dynamic, growing world of cloud computing and computer component distribution. This is an opportunity to work in a highly professional, entrepreneurial and driven environment backed by data analytics, and the best-in-class quality certifications.  Find more information about us on our page: Electronic Supply Chain Solutions - Converge Account Manager Converge Sales Team is looking for an Account Manager based in Amsterdam, Netherlands. This role is sales-focused and target-driven. You will be responsible for securing new business, rebuilding underpenetrated and neglected...

Position: Digital Analyst Job Description: Arrow Electronics is seeking a highly skilled and motivated Digital Analyst to join our Global Components Digital Analytics team. This is a key opportunity to help shape a data driven culture and drive insights that influence global strategy. Why You'll Love This Job: Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do: In this role, you will build data products, troubleshoot tracking issues, and conduct deep dive analyses that unlock actionable insights for the business....

Position: Sr Customer Support Associate Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value...

Position: Asset Specialist II Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers...

Position: Account Manager Job Description: What You’ll Be Doing Account Management and Field Sales - Typically supports a client base of approximately 100 mid-size accounts. Meets assigned sales targets.  Sells all solutions, building relationships with internal partners/mapping strategies. Conducts calls to develop new revenue streams, both with existing customers and to acquire new customers. Account Management: Creates selling opportunities within assigned critical, large, multi-location, complex, and high visibility Arrow customers through a very strategic sales plan and process. Has a thorough understanding of the customer’s needs and the customer’s decision-making hierarchy in order to proactively assess, clarify, and validate customer needs on an ongoing basis. Leads a strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones. Executes on solutions selling through an advanced knowledge of Arrow’s...

Position: Account Manager Job Description: Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With  2025 sales of USD $30.9 billion , Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at  www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at  https://www.fiveyearsout.com/ .  Principal Accountabilities Account Management and Field Sales - Typically supports a...

Position: Production Coordinator Job Description: A Fortune 148 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.  The Production Coordinator is responsible for coordinating the movement of production orders, inventory, and materials throughout the operation to ensure customer commitments and production schedules are achieved. This role serves as a key liaison between warehouse, production, and offsite data center operations, proactively identifying and...

Position: Product Asset Manager Job Description: ABOUT THE ROLE As a Product Asset Manager EMEA, you will manage the purchase order book, inventory position, and supply planning activities for a defined supplier portfolio, supporting a key supplier within a global listed company. This role supports the wider EMEA business by ensuring product availability, improving inventory quality, reducing excess and slow-moving stock, and helping the business meet customer delivery requirements. You will work closely with suppliers, sales teams, finance, warehouse, and internal operations teams in a hybrid, cross-functional environment. WHAT WILL YOU DO: Manage purchase orders, order reschedules, backlog, and delivery schedules to help meet customer demand and requested delivery dates. Monitor and optimize inventory levels, balancing product availability with stock quality, inventory turns, and reduction of excess or slow-moving inventory. Build and maintain strong working...

Position: Materials Planner Job Description: What You’ll Be Doing ● Plan and pipeline inventory for low to medium complex customer demand—lower dollar value and/or lower part count. ● Review backlog and shortage reports to assure uninterrupted supply of inventory. Tools would include backlog matching, shortage reports and the Arrow flex reports with minimum customer interaction. ● Prepare Arrow generated forecasts for e-compass. Upload and manage the exceptions generated from the e-compass processing. ● Maintain manual bonds to assure interrupted availability of inventory. ● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience ● Completes work with a limited degree of supervision ● Likely to act as an informal resource for colleagues with less experience ● Identifies key issues and patterns from partial/conflicting data ● Takes a broad perspective to problems and spots new, less obvious solutions...

Position: Account Manager Job Description: What You’ll Be Doing Account Management and Field Sales - Typically supports a client base of approximately 100 mid-size accounts. Meets assigned sales targets.  Sells all solutions, building relationships with internal partners/mapping strategies. Conducts calls to develop new revenue streams, both with existing customers and to acquire new customers. Account Management: Creates selling opportunities within assigned critical, large, multi-location, complex, and high visibility Arrow customers through a very strategic sales plan and process. Has a thorough understanding of the customer’s needs and the customer’s decision-making hierarchy in order to proactively assess, clarify, and validate customer needs on an ongoing basis. Leads a strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones. Executes on solutions selling through an advanced...

Position: Business Product Owner, Salesforce Job Description: Summary: The CRM Business Product Owner establishes clear day-to-day business ownership of Salesforce CRM. This role is accountable for maximizing business value and measurable outcomes derived from CRM investments, including revenue enablement, productivity gains, and user adoption. As the primary business decision-maker for CRM prioritization and trade-offs, this role ensures that CRM capabilities are aligned to business priorities and deliver tangible results. Operating within a business-led governance model, this role serves as the bridge between business stakeholders and the CRM CoE, translating business needs into actionable priorities and ensuring delivery aligns with expected outcomes. What You Will Be Doing: Own business outcomes and value realization for the CRM product, with accountability for measurable impact. Define, maintain, and communicate the CRM product roadmap aligned to...