4 customer service jobs found

Overview LMI is seeking a proficient  Technical Program Communications Coordinator  to join our dynamic and complex United States Postal Service (USPS) portfolio. We need a candidate who excels at customer service, learning and communicating new policies and procedures to external customers and internal stakeholders. This candidate should have experience utilizing advanced tools such as Power BI, Power Automate, Power Apps, and AI and Machine Learning to organize and analyze data.   This role requires someone with experience supporting government contracts, working directly with customers, and handling sensitive data. The ideal candidate will have knowledge of USPS regulations and be able to work autonomously to solve complex problems using these regulations and data analysis.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI...

Overview LMI is seeking a Mission Coordinator to support the Mission Manager in driving successful deployment, adoption, and sustainment of LMI’s advanced solutions. At LMI, we’re developing the next generation of RFID, GPS tagging, and sensor-mesh solutions that enable mission-critical operations for the Department of War (DoW). Our mission goes beyond delivering innovative technology—we ensure it transforms operations by driving real adoption, operational trust, and mission enhancement.   This position is located in Cherry Point, NC, with a 2-3 day/week onsite requirement.   This role is ideal for a highly motivated early-career professional eager to gain hands-on experience in customer success, program delivery, and operational technology in a mission-driven environment. You will help ensure smooth execution of customer engagements, support training and field activities, and contribute to continuous improvement efforts that enhance mission outcomes....

Overview LMI is seeking an Applied Statistician, Forecasting & Simulation to support passport demand forecasting for the Department of State, Bureau of Consular Affairs, Passport Services.   This role is focused on applied statistics, forecasting, predictive modeling, econometrics, and simulation. The successful candidate will develop, evaluate, and refine statistical models used to forecast passport demand and help government stakeholders understand demand drivers, uncertainty, and potential future scenarios.   The ideal candidate has a strong statistical foundation, experience with time series and forecasting methods, and the ability to critically evaluate model assumptions, performance, and limitations.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to...

Overview LMI is seeking a skilled Human Capital Specialist at a customer office in Bethesda, MD.   T he position requires in-person attendance at least three days per week.  Candidates should demonstrate an understanding of organizational design and workforce planning to assist in the design and development of highly visible projects. This role will be responsible for assisting communications and process specialists with templates and workflows in support of consistent messaging and organizational integration within the enterprise. Candidates must be able to acquire a Public Trust clearance.     You will play a role in maintaining and modernizing human capital processes, designing engaging training materials, and supporting the execution of facilitated sessions. The ideal candidate is a fast learner who bridges the gap between traditional HR/learning & development and digital transformation   LMI is a new breed of digital...