5 customer support associate jobs found

Position: Sales Operations Associate II Job Description: Are you a self-starter looking to be a part of a successful growing sales team? As a Sales Operations Associate, you will work to establish and retain strong and influential customer, supplier, and internal relationships. By providing professional, timely and accurate responses to customer inquiries and requests, you will maintain industry leading customer satisfaction. This is a great opportunity to set the foundation for an impactful and successful career at Arrow! What You’ll Be Doing:     Act as the link between sales team and different counterparts and may need to join customer and supplier visits. Research and disseminate information on potential customers, supplier related activities, cost and schedule of designated project with local team. Evaluate opportunities, develop penetration plan and provide direction to Arrow team. Identify pipeline potential strategic Global OEM customers...

Position: Business Process Manager Job Description: Why You'll Love This Role Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. The Business Process Manager serves as the primary liaison between business stakeholders, IT teams, Salesforce developers, architects, and leadership. The position combines Product Ownership, Business Process Management, and Salesforce Administration to ensure business objectives are successfully translated into scalable platform solutions. What You’ll Be Doing:   Own and prioritize the Salesforce product...

Position: Pricing Specialist II Job Description: What You’ll Be Doing:   Responsible for the analysis of market trends, supplier performance, internal developments and objectives to facilitate ongoing development of Arrow's adder and quoting strategy.  Facilitate interaction and feedback from segment managers, product specialists and sales management. Monitor, measure and report supplier market price performance. Prepare negotiation material as well as support the negotiation process. Works with technology business managers and product specialists to establish negotiation strategy. Strategic customer quotes and associated supplier strategies. Facilitates communication with suppliers regarding customer and quote priority.  Monitor, measure and report performance metrics specific to market price. This data should be segment, supplier and selling company specific.   What We Are Looking For:   Incumbent has extensive knowledge and experience in own discipline,...

Position: Supplier Business Manager - IP&E Job Description: Arrow Electronics guides innovation forward for over 210,000 leading technology manufacturers and service providers. Arrow’s broad portfolio helps customers design, make, and manage forward-thinking products and services that bring the benefits of technology to as many people as possible.   The Global Supplier Business Manager will set strategy and growth plans for this portfolio and associated strategic suppliers across the globe and regions. What You Will Be Doing: Set Supplier strategy and long-term growth plans for assigned suppliers. Establish go to market initiatives with Supplier business units centered on key technologies and segments to drive supplier growth within Arrow. Build influential relationships with key decision makers at assigned suppliers to grow sales and market share, through various programs and marketing activities. Accountable to global execution of the business...

Position: Pricing Specialist Job Description: What You’ll Be Doing: Responsible for the analysis of market trends, supplier performance, internal developments and objectives to facilitate ongoing development of Arrow's adder and quoting strategy. Facilitate interaction and feedback from segment managers, product specialists and sales management. Monitor, measure and report supplier market price performance. Prepare negotiation material as well as support the negotiation process. Works with technology business managers and product specialists to establish negotiation strategy. Strategic customer quotes and associated supplier strategies. Facilitates communication with suppliers regarding customer and quote priority. Monitor, measure and report performance metrics specific to market price. This data should be segment, supplier and selling company specific. What We’re Looking For: Incumbent has knowledge and experience in own discipline and may...