62 customer service jobs found

Position: Customer Service Officer Job Description: Principal Accountabilities ● Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand marketshare, and grow our business. Daily activities of the role include, but are not limited to: ● Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes. Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Understand the Distributor Total Available Market (DTAM); Coordinate with internal corporate resource groups to ensure customer...

Position: Customer Service Representative Job Description: Position Title: Customer Service Representative Business Unit: Arrow Global Service Chain Service Inc. Department: Arrow Global Service Chain Service Inc. / Asia Service Center Reporting Relationship: Customer Service Manager Competency Model: Sales Job Objective: To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. Key Responsibilities: All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain...

Position: Senior Customer Service Representative Job Description: What You’ll Be Doing To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies. Manage...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Customer Sales Specialist Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.   A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to...

Position: Pricing Specialist II Job Description: Pricing Specialist This position is the liaison/interface between Arrow's suppliers and sales organization, ensuring positive business relationships are maintained every step of the way!  Our Pricing Specialists II work heavily by email, closely with Arrow suppliers, requesting and maintaining quotes related to pricing and in continuous relationship building.  This role will work heavily within Microsoft Excel and in various other systems (Oracle and Salesforce). This is a fast-paced opportunity, ensuring pricing information is up to date in multiple systems, at all times. What You’ll Be Doing: Responsible for the analysis of market trends, supplier performance, internal developments, and objectives to facilitate ongoing development of Arrow's adder and quoting strategy.  Facilitate interaction and feedback from segment managers, product specialists, and sales members. Monitor, measure, and report supplier market...

Position: Quote Service Associate Job Description: About US: Join our dynamic Quote Associate team at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you! As part of our company´s growth, ARROW Morocco is strengthening its teams and is looking for a Quote Associate. We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive.   What You’ll Be Doing at Arrow? As a Quote Associate , your role will be maintaining and providing support of foundational data elements including items, pricing, authorizations and customer related information. This individual will work across Arrow Global Components teams providing problem resolution and ongoing expertise to support operational excellence. As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in...

Position: Sales Operations Associate II Job Description: Are you a self-starter looking to be a part of a successful growing sales team? As a Sales Operations Associate, you will work to establish and retain strong and influential customer, supplier, and internal relationships. By providing professional, timely and accurate responses to customer inquiries and requests, you will maintain industry leading customer satisfaction. This is a great opportunity to set the foundation for an impactful and successful career at Arrow! What You’ll Be Doing:     Act as the link between sales team and different counterparts and may need to join customer and supplier visits. Research and disseminate information on potential customers, supplier related activities, cost and schedule of designated project with local team. Evaluate opportunities, develop penetration plan and provide direction to Arrow team. Identify pipeline potential strategic Global OEM customers...

Description SAIC is seeking a motivated and detail-oriented Junior Facilities Specialist / Project Analyst to join our growing team. In this dual-function role, the successful candidate will support the day-to-day operations of our Headquarters Marine Corps (HQMC) supported facilities while assisting in the planning, coordination, and tracking of all Senior Leader Communications System (SLCS) facility related projects. The U.S. Marine Corps Executive Communications Program and Senior Leader Communications System (SLCS) is the technical executive arm of the Presidential Policy Directive 40 requirements supporting Marine Corps and Naval Senior Leaders. This work and associated efforts facilitate capabilities that keeps those designated individuals engaged with C5ISR capabilities to keep the nation ready for the next challenge. This is an excellent opportunity for an early-career professional looking to build a foundation in facilities management and project analysis within a...

Position: Customer Sales Specialist Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to...

Standard Job Description Protecting what matters most is the mission that matters most.   Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more— we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We’re creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security® vision. We’re erasing boundaries and forming partnerships across industries and around the world. We’re advancing spacecraft and the workforce to fuel the next generation. And we’re reimagining how space can connect us, ensuring security and prosperity. Join us in shaping a new era in space and find a career that's built for you....

Position: Buyer Jr. Job Description: Why You'll Love This Role Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do Fulfill purchase orders and manage backlog. Expedite factory purchase orders to meet customer open order demands. Match open orders to customer backlog and make requested schedule changes. Send requests for corporate allocations for backlog. Expedite backlog. Bond maintenance—at the direction of the material planner. Who We're Looking For 1-2 years of previous experience with purchasing, sales, planning...

Description The Vice President of Capture Management for the Army/Navy Business Group is a high-visibility, senior leadership position within the Business Development organization. This dynamic role is responsible for driving and sustaining significant revenue growth by leading, managing, and overseeing all capture activities across the Army and Navy portfolios. The successful candidate will serve as a key strategic leader, directly influencing the company's competitive positioning and long-term growth trajectory within the Department of Defense (DoD) market. This individual will lead a high-performing team of senior and junior capture managers while personally spearheading a portfolio of large, complex, and strategically critical captures. Key Responsibilities Capture Leadership & Management Lead, direct, and assign capture responsibilities across the Army/Navy Business Group, ensuring appropriate resource allocation and accountability for all active captures...

Position: Strategic Program Specialist Job Description: What You will Be Doing Entry-level role supporting global Business operations through Oracle EBS and other business applications managing ERP Operation and responsible for PO/SO changes, customer & supplier account creation, master-data updates and order-related requests, ensuring accuracy, compliance and timely completion. Job Description Process PO/SO creation and changes and customer/vendor-related requests in Oracle ERP. Create and maintain customer and supplier accounts and related master data. Review requests, validate supporting documents/approvals and ensure process compliance. Coordinate with Sales, Finance, Supply Chain and international stakeholders to resolve issues. Manage requests within defined SLA, quality and productivity standards. Maintain accurate records and identify opportunities for process improvement. What We Are Looking For Required Skills 3+ years of OM experience. Excellent...

Position: Material Planner Job Description: MATERIAL PLANNER: The Material Planner will work within a team of planners, as part of a Supply Chain Operations department, across the EMEA region, owning the end-to-end process of the partner inbound forecast element for a variety of high-profile customers.   JOB DESCRIPTION: The Material Planner is responsible for all forecasting activities associated with the analysis and consensus approval of customers’ forecasts and maintenance of forecast models by incorporating business intelligence and information gathered from key stakeholders. We are looking for candidates who not only have a strong understanding of core planning methodologies but also demonstrate forward-thinking approaches to problem-solving, collaboration, and data-driven decision-making—skills that will grow alongside the company's evolving priorities in supply chain operations.   WHAT YOU WILL BE DOING? Forecasting and Demand Analysis : Review...

Position: Business Process Manager Job Description: Why You'll Love This Role Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. The Business Process Manager serves as the primary liaison between business stakeholders, IT teams, Salesforce developers, architects, and leadership. The position combines Product Ownership, Business Process Management, and Salesforce Administration to ensure business objectives are successfully translated into scalable platform solutions. What You’ll Be Doing:   Own and prioritize the Salesforce product...

Description Science Applications International Corporation (SAIC) is seeking a highly motivated Customer Engagement Specialist to join our Outreach team supporting the Texas Department of Information Resources (DIR) Managed Security Services (MSS) program. This position reports to the Outreach Director and is responsible for proactively engaging with existing and prospective government customers to increase awareness, understanding, and adoption of cybersecurity services available through the MSS program. The ideal candidate will possess strong interpersonal and communication skills, experience in customer engagement and relationship management, and the ability to effectively communicate the value of IT and cybersecurity services. Customer engagement will be conducted primarily through virtual meetings, webinars, email, and phone communications, with occasional in-person customer visits and participation in conferences and outreach events as required. Essential duties of...

Position: Asset Specialist II Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.   A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers...

Description We are seeking a highly motivated and experienced Outreach Director to lead and manage our Customer Outreach Program. The Outreach Director will be responsible for developing and implementing strategic outreach initiatives aimed at increasing security protections for governmental entities through the promotion and education of services available through our Managed Security Services (MSS) program. The ideal candidate will possess excellent communication skills, a strong understanding of cybersecurity services, and a proven track record in marketing, customer outreach, campaign management, and customer engagement. Candidate must live in the Austin, TX area. This role is hybrid. Provide leadership and direction for the customer outreach and growth team. Work with Managed Security Services program leadership and vendors to ensure a cohesive marketing and communications approach for the MSS program. Develop and present educational webinars focused on Managed...

Position: Account Manager Job Description: What You’ll Be Doing Account Management and Field Sales - Typically supports a client base of approximately 100 mid-size accounts. Meets assigned sales targets.  Sells all solutions, building relationships with internal partners/mapping strategies. Conducts calls to develop new revenue streams, both with existing customers and to acquire new customers. Account Management: Creates selling opportunities within assigned critical, large, multi-location, complex, and high visibility Arrow customers through a very strategic sales plan and process. Has a thorough understanding of the customer’s needs and the customer’s decision-making hierarchy in order to proactively assess, clarify, and validate customer needs on an ongoing basis. Leads a strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones. Executes on solutions selling through an advanced knowledge of Arrow’s...