ECS
VA
ECS is seeking a ServiceNow Administrator to work on-site 3 days per week in our Arlington, VA office. ECS is seeking a ServiceNow Administrator to support highly complex, mission-critical scoped and global application. In this role, you'll provide high level technical planning, execution, and support for software systems and subsystems. In this role you will be responsible for supporting the ServiceNow change requests, dashboards, reports, improvements, fixes, and overall structure and operations. Responsibilities: Works closely with ServiceNow leadership team to support the DHS customer and their needs Support Service Desk operations, create reports and dashboards, and coordinate support as needed from additional resources Perform account management tasks including the creation and deletion of accounts, adding roles, creation (and management) of groups and other entitlements within the platform Intermediate level knowledge in ITIL practice areas to...