7 customer service jobs found

Description SAIC is seeking incumbent and external talent to support the Department of Homeland Security (DHS) Transportation Security Administration (TSA) Field Operations & Customer Support (FOCUS) program. FOCUS will deliver nationwide IT end-user and field support services to approximately 85,000 TSA users at more than 500 locations, supporting TSA's Office of Information Technology (OIT). Positions are contingent upon contract award. Award is anticipated no later than early July with Transition beginning shortly after. Positions/Skillset List: SPOC / Service Desk Agents (Tier 1 customer support.) Site Support Technicians / Field IT Specialists (on-site, desk-side support.) Regional Service Delivery Managers (RSDM.) IMAC / Field Project Technicians. DRSN Network Engineers (Freedom Center / Site W.) WebEOC Application Developers. Asset Management Specialists (Sunflower / Property Custodian.) HQ Telecom & AV/VTC Support Technicians. Land Mobile...

Description SAIC is seeking incumbent and external talent to support the Department of Homeland Security (DHS) Transportation Security Administration (TSA) Field Operations & Customer Support (FOCUS) program. FOCUS will deliver nationwide IT end-user and field support services to approximately 85,000 TSA users at more than 500 locations, supporting TSA's Office of Information Technology (OIT). Positions are contingent upon contract award. Award is anticipated no later than early July with Transition beginning shortly after. Positions/Skillset List: SPOC / Service Desk Agents (Tier 1 customer support.) Site Support Technicians / Field IT Specialists (on-site, desk-side support.) Regional Service Delivery Managers (RSDM.) IMAC / Field Project Technicians. DRSN Network Engineers (Freedom Center / Site W.) WebEOC Application Developers. Asset Management Specialists (Sunflower / Property Custodian.) HQ Telecom & AV/VTC Support Technicians. Land Mobile...

Description RESPONSIBILITIES: Coordinate Executive/VIP Support Team day-to-day operations Support Executive/VIP Communication/Information Systems and networks, including remote communications equipment, mobile (iPhone and iPad) and deployable network communication systems, strategic and tactical multi-channel satellite communication systems (BGAN terminals), secure telephone equipment, video conferencing, laptops, desktops, computer peripherals and other equipment, supporting executive communications capabilities. Under very minimal to no supervision, provide support to executive level customers to include interacting with network services, software systems engineering and asset management to restore service and/or identify core problems. Interacts daily with executive level customers, supervisor, peer groups and customers in order to manage work flow in timely and professional manner. Responsible for documenting, upgrading and replacing hardware and...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Public Affairs Officer responsible for producing internal and external news and information products about the agency and its mission. This mid-level role executes key tasks across multiple functional areas, including news and media relations, digital media, community outreach, strategic communications, and internal and external engagements. The incumbent will work to ensure the agency's messaging is consistently and effectively delivered to the...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated, self-starter Public Affairs Officer to provide essential administrative and operational support to the public affairs team. This individual will assist with the daily activities across all functions, including media monitoring, content creation, and event coordination. The role is designed for a motivated and organized individual eager to develop foundational skills in the public affairs field by working closely with and learning from senior...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior Public Affairs Officer responsible for developing, managing, and executing the agency's comprehensive communication and public relations strategies. This individual will serve as an advisor to senior leadership on all matters concerning public affairs. They will direct and produce a broad portfolio of responsibilities, including news and media relations , , executive communications, internal and external engagements, and community and...

Description SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of national importance. SAIC is seeking a Senior Data Visualization Specialist to serve as a creative and technical leader responsible for the conceptualization, design, and execution of all visual communication products. The ideal candidate is a master of their craft, capable of mentoring junior staff and confidently interfacing with senior-level stakeholders to drive creative projects from concept to completion. Work will be performed at the customer site in Springfield, VA. ***The hiring of this position is contingent upon contract award. Anticipated award is fall of 2026.*** This position requires candidates to transform complex...