2 system administrator jobs found

Description Job Summary We are seeking an IT Training & Knowledge Management Specialist based at the United States Merchant Marine Academy in Kings Point, NY. This role is onsite and may have flexibility for some situational remote work days. This role leads end-user technology training, develops knowledge resources, and enhances IT communications and service delivery. It drives Microsoft 365 adoption, supports onboarding training, builds and maintains knowledge bases, manages intranet content, and delivers proactive user education. The ideal candidate is an excellent communicator and quick learner who excels at synthesizing technical information from subject matter experts and translating it into clear, user-friendly training, documentation, and guidance for non-technical audiences. Deep expertise in every tool or system is not required; the focus is on strong analytical, facilitation, and communication skills to bridge IT and end-users effectively. Job...

Description RESPONSIBILITIES: Coordinate Executive/VIP Support Team day-to-day operations Support Executive/VIP Communication/Information Systems and networks, including remote communications equipment, mobile (iPhone and iPad) and deployable network communication systems, strategic and tactical multi-channel satellite communication systems (BGAN terminals), secure telephone equipment, video conferencing, laptops, desktops, computer peripherals and other equipment, supporting executive communications capabilities. Under very minimal to no supervision, provide support to executive level customers to include interacting with network services, software systems engineering and asset management to restore service and/or identify core problems. Interacts daily with executive level customers, supervisor, peer groups and customers in order to manage work flow in timely and professional manner. Responsible for documenting, upgrading and replacing hardware and...