SAIC
MD
Description SAIC is seeking a Video Teleconferencing (VTC) Support Specialist to join our team supporting the Army Research Laboratory in Aberdeen, MD. Work is performed on site. The Video Teleconferencing (VTC) Support Specialist will be responsible for ensuring smooth and reliable video conferencing experiences for our organization. Join a team of dedicated professionals at an industry-leading organization, where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations. Job Responsibilities: Set up, configure, and maintain video teleconferencing systems and equipment. Provide real-time technical support for VTC sessions, resolving issues promptly. Troubleshoot hardware, software, and network connectivity problems. Manage and prioritize support tickets through IT ticketing systems....