3 customer support associate jobs found

Description Position Overview SAIC is currently hiring a VOIP Engineer to support Department of Transportation (D.O.T.). This mission critical resource will be responsible for analyzing and developing VOIP networks, and designing and planning installation and maintenance of VOIP systems from project inception to conclusion. This resource also manages Jabber and WebEx and ensures proper integration and communication of those systems with the VOIP network. Responsibilities: Provides senior-level engineering and operational support for DOT enterprise video conferencing. Configures and troubleshoots Google Meet room systems, Poly/Cisco/Logitech/Avocor endpoints, BYOD workflows, SIP/H.323 interoperability, certificates, network dependencies, and related VTC management platforms. Physical room installation is primarily performed by approved vendors; this role focuses on configuration, testing, validation, troubleshooting, and operational acceptance....

Description SAIC, a leading provider of targeting & intelligence analysis, systems engineering & integration, systems development & deployment, and training capabilities and solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of national importance. SAIC is seeking an experienced Target Analyst Reporter to support a program with direct impact to our country's national security. This position is located in Fort Meade, MD. The position requires an active/current TS/SCI security clearance with Polygraph and be willing and able to pass an additional polygraph as needed. The Target Analyst Reporter prioritizes, assesses, evaluates and reports information obtained from passive and active collection, network evaluation and analysis, combined with related collateral sources when appropriate to provide synthesized product to customers. The Target...

Description The Vanguard 2.2.1 program has an opening for a VTS (Video Teleconferencing Services) Technician to support the Department of State (DOS) Bureau of Diplomatic Technology (DT). The qualified person will support the daily responsibilities of the VTS Technician to include working/coordinating with a team of Tier II technicians and operational staff to support the DT mission. The VTS Technician will provide knowledge and technical support to video associated teleconference (VTS) equipment and customers. Equipment may include large monitors/displays, projectors, video cameras, and hardware located within the DOS video conferencing rooms. This role is in Washington, DC and allows 1 day of telework per week. The role could require minimal travel. Description of Duties: Provide Tier I & Tier II support to Department of State at domestic and overseas Troubleshoot and support VTS and conference room requests. Support site registration requests for conference...