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2 customer support associate ii jobs found

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Media 214 customer support associate ii
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SAIC
Jul 21, 2026
Technical Services Associate
SAIC VA
Description We are seeking a motivated and adaptable professional to join our team as a Technical Services Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support for IT systems and providing audio-visual and video-teleconferencing (VTC) support in a fast-paced, dynamic environment. This is an exciting opportunity for motivated individuals who enjoy tackling technical challenges and providing exceptional customer service, join our team and contribute to solving complex IT and AV challenges in support of our mission! This position is onsite and located in our Chantilly VA office. Role Overview - Technical Services Provide technical support to field engineers, technicians, and product support teams in diagnosing, troubleshooting, and repairing computer systems, software, networked, and wireless systems. Manage work assignments and tasks through a ticketing system. Assist with computer moves, system imaging, deployment,...
SAIC
Aug 26, 2026
Site Support II
SAIC VA
Description We are seeking an experienced, detail-oriented, and versatile professional to join our team as a Technical Services Specialist - Level II with a primary focus on Audio Visual (AV) and Video-Teleconferencing (VTC) systems. This elevated position builds on the Level I role by incorporating increased responsibility for AV system design, installation, and optimization, while still encompassing general IT support services. If you are a driven individual with advanced AV skills and thrive in a dynamic, customer-centric environment, this role offers exciting opportunities to grow and contribute to innovative solutions supporting our mission! This opportunity is 100% on site in our Arlington VA location. Role Overview - Audio Visual Technician (65%): Local POC for AV system installations, upgrades, and integrations tailored to customer needs. Assist with AV and VTC event scheduling, setup, system testing, and real-time troubleshooting to ensure flawless execution....
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