3 project manager jobs found

Description Position Overview SAIC is currently hiring a VOIP Engineer to support Department of Transportation (D.O.T.). This mission critical resource will be responsible for analyzing and developing VOIP networks, and designing and planning installation and maintenance of VOIP systems from project inception to conclusion. This resource also manages Jabber and WebEx and ensures proper integration and communication of those systems with the VOIP network. Responsibilities: Provides senior-level engineering and operational support for DOT enterprise video conferencing. Configures and troubleshoots Google Meet room systems, Poly/Cisco/Logitech/Avocor endpoints, BYOD workflows, SIP/H.323 interoperability, certificates, network dependencies, and related VTC management platforms. Physical room installation is primarily performed by approved vendors; this role focuses on configuration, testing, validation, troubleshooting, and operational acceptance....

Description SAIC is seeking an experienced Service Desk Team Supervisor to oversee daily operations of a 24/7 Service Desk, lead a team of technical support analysts, and manage contractor personnel performance within an IT outsourcing environment. This role serves as the primary escalation point for complex incidents while driving service excellence, SLA compliance, and continuous improvement across all support functions. A critical component of this role is the ability to produce, analyze, and present regular and ad-hoc operational reports utilizing ServiceNow and Genesys platforms. Key Responsibilities Liaise between client organizations and the outsourced service delivery team, participating in client review meetings and status briefings Monitor ticket queues, SLAs, KPIs, and service delivery metrics, generating regular performance reports Serve as primary escalation point for high-priority incidents and complex technical issues at any hour of operation Ensure...

Description SAIC is seeking an Instructional Multimedia Designer for the Defense Nuclear Weapons School (DNWS) on Kirtland Air Force Base in Albuquerque, NM. The Multimedia Designer is responsible for reviewing, developing, and building multimedia content for in-resident and e-Learning course materials such as 2D/3D animations, static and motion graphics, photography and video assets. Job Duties and Responsibilities: • Produce multimedia assets, such as 3D animation, 2D static graphics, photography, and videography in support of course material for in-resident and e-learning training platforms. • Desings and develops multimedia applications, systems, and products involving computer graphics and interactive computing for in-resident, virtual, and e-learning platforms, as well as briefings and presentations. • Generate and present storyboards, briefings, style guides, job aids, and other tools used in the development of training materials. • Provides the technical knowledge...