SAIC
DC
Description RESPONSIBILITIES: Coordinate Executive/VIP Support Team day-to-day operations Support Executive/VIP Communication/Information Systems and networks, including remote communications equipment, mobile (iPhone and iPad) and deployable network communication systems, strategic and tactical multi-channel satellite communication systems (BGAN terminals), secure telephone equipment, video conferencing, laptops, desktops, computer peripherals and other equipment, supporting executive communications capabilities. Under very minimal to no supervision, provide support to executive level customers to include interacting with network services, software systems engineering and asset management to restore service and/or identify core problems. Interacts daily with executive level customers, supervisor, peer groups and customers in order to manage work flow in timely and professional manner. Responsible for documenting, upgrading and replacing hardware and...