SAIC
TN
Description Monitors, controls, and isolates problems in a data communications network. Monitors all network activity. Activates/deactivates network lines according to established schedules. Performs first- and/or second-level problem determination (first level is help desk). Interfaces with users and/or network vendors. Responsible providing technical support for LAN/WAN or for a section of a larger network. May perform installation, modification and testing of network. (It should be understood that this is not intended to be a detailed nor comprehensive description of any individual employee's job content. Managers set the specific duties and responsibilities for each employee). Freedom to Act: General supervision and instructions given for routine work, and detailed instructions given for new activities or special assignments. Knowledge/Skills and Abilities: Considerable knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects...