4 customer service officer jobs found

Everforth ECS is seeking a Senior Help Desk Program Manager to work in the National Capital Region covering the Pentagon, Falls Church, and Fairfax . Please Note: This position is contingent upon contract award. The War Data Platform (WDP) is a key initiative within the U.S. Department of War's (DoW) AI-First strategy introduced in early 2026. The WDP focuses on operational warfighting data and aims to accelerate the deployment of artificial intelligence (AI) on the battlefield. The WDP extends to Unclassified, Secret, and Top Secret environments, and supports collaboration between Combatant Commands, Joint Staff directorates, Senior Executive Service leaders, and operational analysts. • The Senior Help Desk Program Manager serves as the operational authority for enterprise user support across the WDP Core Integration program, directing a multi-tiered service desk that spans IL2, NIPRNet IL5, SIPRNet IL6, and JWICS environments to deliver coordinated, high-availability...

Everforth ECS is seeking a Help Desk Shift Lead to work in the National Capital Region covering the Pentagon, Falls Church, and Fairfax . Please Note: This position is contingent upon contract award. The War Data Platform (WDP) is a key initiative within the U.S. Department of War's (DoW) AI-First strategy introduced in early 2026. The WDP focuses on operational warfighting data and aims to accelerate the deployment of artificial intelligence (AI) on the battlefield. The WDP extends to Unclassified, Secret, and Top Secret environments, and supports collaboration between Combatant Commands, Joint Staff directorates, Senior Executive Service leaders, and operational analysts. • The Help Desk Shift Lead provides operational oversight of the WDP User Support Desk during assigned shifts, ensuring service request queues are actively managed, Service Level Objectives are met, and mission-impacting issues are escalated and resolved with urgency across NIPRNet, SIPRNet, and JWICS...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Legislative Affairs Support Officer responsible for supporting the execution of customer interactions with the Legislative Branch, including elected officials, committees, and associated staff. This individual will serve as a principal advisor to senior leadership and the legislative affairs team on all matters concerning legislative affairs. They will develop and support comprehensive engagement strategies to advance the customer's legislative...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior Public Affairs Officer responsible for developing, managing, and executing the agency's comprehensive communication and public relations strategies. This individual will serve as an advisor to senior leadership on all matters concerning public affairs. They will direct and produce a broad portfolio of responsibilities, including news and media relations , , executive communications, internal and external engagements, and community and...