10 customer support associate jobs found

Description Position Overview SAIC is currently hiring a VOIP Engineer to support Department of Transportation (D.O.T.). This mission critical resource will be responsible for analyzing and developing VOIP networks, and designing and planning installation and maintenance of VOIP systems from project inception to conclusion. This resource also manages Jabber and WebEx and ensures proper integration and communication of those systems with the VOIP network. Responsibilities: Provides senior-level engineering and operational support for DOT enterprise video conferencing. Configures and troubleshoots Google Meet room systems, Poly/Cisco/Logitech/Avocor endpoints, BYOD workflows, SIP/H.323 interoperability, certificates, network dependencies, and related VTC management platforms. Physical room installation is primarily performed by approved vendors; this role focuses on configuration, testing, validation, troubleshooting, and operational acceptance....

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview Providing hardware and software support to a diverse staff and end-user population. Experience supporting both Mac and Windows Operating Systems. Ability to quickly diagnose and troubleshoot customer concerns...

Standard Job Description At Lockheed Martin we keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide career opportunities designed to propel development and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. This is a place for engineers, scientists, and problem-solvers who are ready to engage deeply, think critically, and build with purpose. You will not just launch a career. You will be part of something bigger. This is where the best are built.  We are seeking a talented engineer to report directly to the Manager of RF Engineering. The RF Engineer Associate will contribute to the design and development of hardware equipment in support of active electronic steerable phased array antennas and...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview We are seeking an experienced Audio/Video (A/V) Support Technician (L1) to provide technical leadership, Tier III problem resolution, end-to-end deployment support, and vendor engagement support for our Federal customer.  In...

Description SAIC, a leading provider of targeting & intelligence analysis, systems engineering & integration, systems development & deployment, and training capabilities and solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of national importance. SAIC is seeking an experienced Target Analyst Reporter to support a program with direct impact to our country's national security. This position is located in Fort Meade, MD. The position requires an active/current TS/SCI security clearance with Polygraph and be willing and able to pass an additional polygraph as needed. The Target Analyst Reporter prioritizes, assesses, evaluates and reports information obtained from passive and active collection, network evaluation and analysis, combined with related collateral sources when appropriate to provide synthesized product to customers. The Target...

Description The Vanguard 2.2.1 program has an opening for a VTS (Video Teleconferencing Services) Technician to support the Department of State (DOS) Bureau of Diplomatic Technology (DT). The qualified person will support the daily responsibilities of the VTS Technician to include working/coordinating with a team of Tier II technicians and operational staff to support the DT mission. The VTS Technician will provide knowledge and technical support to video associated teleconference (VTS) equipment and customers. Equipment may include large monitors/displays, projectors, video cameras, and hardware located within the DOS video conferencing rooms. This role is in Washington, DC and allows 1 day of telework per week. The role could require minimal travel. Description of Duties: Provide Tier I & Tier II support to Department of State at domestic and overseas Troubleshoot and support VTS and conference room requests. Support site registration requests for conference...

Standard Job Description What We're Doing Lockheed Martin is shaping the future of defense through cutting edge radar and missile defense technologies, and we want you to help write the next chapter. As the premier developer of active electronically scanned array (AESA) radars and integrated air and missile defense solutions for the U.S. military, our allies, and more than 45 nations worldwide, we deliver world class situational awareness, early warning, and kill assessment capabilities in the most demanding environments. Join a global team of 35,000 engineers, software developers, and cyber experts who turn complex challenges into reliable, next generation systems that keep warfighters ahead of emerging threats. Your talent will power everything from space domain awareness to ground based radar testbeds, ensuring the safety of today’s forces and the security of tomorrow’s world. The Work: In this position, you will · Contribute to technical planning, system development...

Description: At Lockheed Martin Rotary and Mission Systems, we are driven by innovation and integrity. We believe that by applying the highest standards of business ethics and visionary thinking, everything is within our reach – and yours as a Lockheed Martin employee. Lockheed Martin values your skills, training and education. Come and experience your future! The Work Successful candidate will: • Lead and perform RF/Microwave analyses, design solutions and solve development problems across multiple platforms. • Contribute to technical planning, System development and design, requirements decomposition and allocation, detailed trade studies, design verification and validation, cost and risk, testability, and manufacturability. • Support top level architecture design, mission planning, requirements decomposition and traceability. • Lead development and maturation of RF designs efforts through entire program lifecycle. • Interface with subject matter experts and providers of...

Description: Lockheed Martin Missiles and Fire Control (MFC) is seeking a Senior RF Engineer to join our growing engineering team. MFC is a recognized designer, developer, and manufacturer of precision engagement aerospace and defense systems for the U.S. and allied militaries. This role offers an excellent working environment with a mix of cutting-edge design, hands-on laboratory testing, and product development. You will work with and learn from industry-leading RF and microwave design professionals in a collaborative, mission-driven environment. What You Will Be Doing The Senior RF Engineer will serve as a key technical contributor on one or more defense programs, supporting the design, development, analysis, and test of advanced RF systems and subsystems. Responsibilities may include: • Leading and contributing to the design, development, and implementation of RF and RADAR systems, including signal processing algorithm development and high-fidelity simulation environments...

Description: As we enter a new era of Strategic Weapon Systems, Lockheed Martin is a pioneer, partner, innovator and builder. Our amazing men and women are on a mission to make a difference in the world and every single day we use our unique skills, talents and experiences to design and build solutions to some of the world’s hardest engineering problems. Do you want to be part of a culture that inspires employees to envision the impossible, perform with excellence and build incredible products? We provide the resources, inspiration and focus—if you have the passion and courage to dream big, then we want to build a better tomorrow with you. This requisition is utilized to find talent to review for our hiring events as well as general sourcing. We will be reviewing levels 2-5 for this event. By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as...