3 customer service jobs found in Bethesda

Description: Join Lockheed Martin’s digital transformation journey as we accelerate the OneLM Mission-Driven Transformation through our 1LMX program. This strategic priority is reshaping our operations and business processes to better serve our customers in terms of cost, quality, and capabilities, while delivering the speed, agility, and insights necessary to stay ahead of rapidly-evolving threats. As the Senior Program Manager, 1LMX Transformation, you will report to the 1LMX Director of Program Management within Enterprise Operations Business Transformation & Enablement. You will be responsible for interfacing with the LM Business Area Program Managers to ensure the integration of cost and schedule for the OneLM Transformation Program and perform program management for one of the 1LMX Portfolios. Your daily responsibilities will include: • Develop, maintain, and report EV/EVM baselines will ensure we capture the performance tracking rigor that is essential for 1LMX •...

Description: The 1LMX Program Capability Development Director is accountable for the development and on‑time delivery of the business‑system portfolios that enable the 1LMX transformation. Portfolios include, but are not limited to, the Manufacturing Execution System (MES), Model‑Based Enterprise (MBE), Global Business Development & Strategy (GBDS), Program Performance Management (PPM), and Human Capital Management (HCM). The Director owns cost, schedule, technical, and quality performance across all capabilities and ensures seamless integration within the 1LMX Enterprise Reference Architecture. Key Relationships • Business Transformation Enablement (BTE) Portfolio Directors • Functional Process & Product Owners • Business Area (BA) leaders, CIOs, DTOs, and Enterprise Operations (EO) teams • 1LMX Enterprise product‑portfolio peers • External customers and warfighter program executives Core Responsibilities • Strategic Leadership & Transformation • Define and...

Description: Lockheed Martin’s Demonstrations and Prototypes (D&P) team, within the Technology and Strategic Innovation (T&SI) organization, manages a portfolio of diverse projects that are focused on maturing and demonstrating high TRL technologies to enable growth and targeted business outcomes. We drive collaboration and technology alignment across all LM Business Areas to deliver integrated capabilities to our customers. We are seeking a highly motivated Program Manager that will be responsible for the following: • Work with project PMs to support project planning and execution • Support the management of baseline budget, schedule, and scope for projects within the portfolio • Report portfolio performance at all leadership levels • Support planning and execution across cross-functional teams to meet cost, schedule, and technical requirements • Collaborate with finance on forecasting and performance reporting • Work with project PMs to manage/mitigate risk and...