7 jobs found

Position: Inside Sales Representative (Operations) Job Description: Principal Accountabilities ● Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.  ● Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System) ; sell and capture opportunities through...

Position: Sales Operations Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Field Sales Engineer Job Description: What You'll Be Doing • Provides the highest level of service to meet customer satisfaction while maintaining efficiencies in corporate operational processes and procedures • Serves as a liaison between Arrow’s internal resources, vendor resources and customers. • Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective processes. • Resolves discrepancies with the customer prior to order entry. • Enters sales orders into the Arrow system. • Review backlog report to fulfill orders most effectively. • Meets customer service agreements established in SOW • Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims What We Are Looking For • Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience. • Could...

Position: Field Sales Engineer Job Description: What You'll Be Doing • Provides the highest level of service to meet customer satisfaction while maintaining efficiencies in corporate operational processes and procedures • Serves as a liaison between Arrow’s internal resources, vendor resources and customers. • Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective processes. • Resolves discrepancies with the customer prior to order entry. • Enters sales orders into the Arrow system. • Review backlog report to fulfill orders most effectively. • Meets customer service agreements established in SOW • Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims What We Are Looking For • Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience. •...

Position: Account Manager Job Description: What You'll Be Doing • Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. • Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines.  • Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic plans...

Position: Field Sales Engineer Job Description: Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling.Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges.Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry.   Location: TW-Taipei, Taiwan (Jian-Yi Rd) Time Type: Full time Job Category: Sales

Position: Account Manager Job Description: What You'll Be Doing • Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. • Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines.  • Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic...