3 jobs found

Position: Field Sales Engineer Job Description: What You'll Be Doing • Provides the highest level of service to meet customer satisfaction while maintaining efficiencies in corporate operational processes and procedures • Serves as a liaison between Arrow’s internal resources, vendor resources and customers. • Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective processes. • Resolves discrepancies with the customer prior to order entry. • Enters sales orders into the Arrow system. • Review backlog report to fulfill orders most effectively. • Meets customer service agreements established in SOW • Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims What We Are Looking For • Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent...

Position: Account Manager Job Description: Principal Accountabilities ● Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. ● Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines.  ● Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic...

Position: Senior Field Application Engineer Job Description: What You'll Be Doing ● Responsible for utilizing an advanced understanding of the customer needs and technical leadership expertise to champion return on engineering investment.  ● Drive demand creation by maximizing Arrow content on designs. Understand customer needs and leverage Arrow’s engineering and design services resources to facilitate solutions for customers. Apply technical knowledge to influence designs utilizing solution selling, resources, and strategies.  ● Partner with the sales team across pre-and post-sales activities, providing technical support and consulting to promote demand creation. Technical calibrations & research with sales & other Arrow depts. & Suppliers in support of the customer design. Champion return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales. ● Attend supplier trainings in person and via...