Arrow Electronics
Centennial, CO
Position: Customer Success Representative Job Description: We’re hiring Cu omer Success Professionals who are energized by solving big challenges, passionate about technology, and ready to help customers turn intelligence into action. If you want to be part of a team where your work truly impacts how the world designs, builds, and delivers—let’s talk. Join us. When intelligence is trusted, innovation never stops. What You'll Be Doing: Manages accounts to ensure positive customer experience, sustained and enhanced customer relationships, and revenue growth within accounts. Handles onboarding and ongoing training to increase retention and uncover upsells. Responsible for meeting/exceeding assigned renewal rate and growth targets. Tracks at risk, non-renewal, pending, and lost renewals including reasons for cancellation. Clearly understands all product offering, subscription and renewal licensing models. Supports assigned client base and responds timely to...