2 jobs found

Position: Sales Operations Associate Team Leader Job Description: ABOUT THE ROLE Sales Operations Team Leader is responsible for managing a team of Sales Operations Associates (SOA) and overseeing operational sales support processes to ensure high quality, accuracy, and efficiency across the team’s daily work in terms of quoting and BSA management. The Team Leader ensures the team delivers the right level of support to internal stakeholders, drives process improvements, and contributes to achieving business goals in line with company standards. WHAT WILL YOU DO: Coaching and developing the SOA team. Monitoring team performance and identifying areas for improvement. Managing performance within the team, including regular feedback and annual appraisals. Supporting the team in prioritizing tasks and ensuring high quality and timely execution of daily activities. Driving process improvements and standardization across the team. Leading change management and...

Position: Customer Service Representative Job Description: About the Role We are looking for a Customer Service Representative to join our team in Gdańsk! This role is a great opportunity for an experienced customer service professional who enjoys building relationships, solving problems, and delivering outstanding support in a fast-paced international environment. You will play a key role in managing the end-to-end customer experience, ensuring smooth execution of the order-to-invoice process while collaborating closely with Sales, Logistics, Supply Chain, and other internal stakeholders. You will have the opportunity to develop your expertise within a global organization that values collaboration, continuous improvement, and customer excellence.   What You Will Do As a Customer Service Representative, you will be responsible for supporting customers and internal stakeholders throughout the entire order lifecycle. Your Responsibilities Will Include Managing...