120 customer service jobs found

Position: Customer Service Officer Job Description: Kindly note that this is a one-year position. Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow...

Position: Field Sales Engineer Job Description: Please note that this position requires the candidate to support Arrow's business in Xiamen, so frequent travel between Fuzhou and Xiamen is expected. Principal Accountabilities ● Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. ● Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic plans and implementation steps to...

Position: Field Sales Representative Job Description: What You’ll Be Doing:   Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines.  Must be able to prepare comprehensive internal quarterly business reviews (iQBR),...

Position: Inside Sales Representative Job Description: What You’ll Be Doing • Forecast Management - Review customer forecast for advance pipeline to ensure safety buffer stock and pipeline level. • Order Management - Review backlog and shortage reports to assure uninterrupted supply of inventory. Monitor and manage of rescheduling & validate demand. • Inventory Management - Monitor and manage over inventory parts and shortage parts. What We Are Looking For • Diploma or Degree in any fields. • At least 3 years of experience in customer service (order management), production planning or material planning role. • Possess good communication and negotiation skills, with ability to deal with cross-functional teams internally and externally (customers and suppliers). • Proficient with Microsoft office software’s, especially for Excel (Pivot, VLOOKUP, added advantage to have knowledge/experience in Macro). • Independent and proactive, ability to complete...

Position: Field Sales Representative II Job Description: Arrow Electronics is currently seeking a Field Sales Rep for the Washington, Northern ID, and Western MT market(s), based in the Spokane, WA / Coeur d'Alene, ID region .  Arrow Electronics brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics. We serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers, and commercial customers through a global network.  What You Will Be Doing   Work closely with defined key accounts in the assigned sales territory, planning strategy and developing all key relationships to ensure strong foundation for solution selling  Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges  Ensure customer satisfaction as it pertains to supply...

Position: Inside Sales Representative Job Description: What You will Be Doing Responsible for system-related work which would consist of, Sales order entries, maintenance, shipment release & inventory management.  Be In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics Responsible for overall Customer management as well as handling RMA (customer returns) Order Management, Sales Order Entry, Sales order Maintenance Shipment Release Inventory Management Ensure on time delivery. Process RMA (Customer returns) Shared role with Field Sales / IS – Pre-Order & Order Entry    Collaborate with sales team to meet or exceed monthly  and annual sales goals. Generate sales reports, forecasts and performance metrics for internal review. Qualify sales leads, pass on leads to sales to quote and convert order. What We Are Looking For While it is preferred that the candidate is a degree holder /...

Position: Inside Sales Manager/Customer Program Manager Job Description: Arrow Electronics is a Fortune 100 company headquartered in Denver, CO, with 22,000 employees worldwide. Arrow offers technology solutions to a wide range of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Through a global network, we serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers, and commercial customers. What You’ll Be Doing:   This position manages a geographically dispersed team and must report their Arrow office daily THIS IS NOT A REMOTE OR HYBRID POSITION. The Inside Sales Manager o versees the strategic and sales objectives for their team and creates tactical solutions to meet/exceed objectives. Actively enhances team through recruiting, hiring and creating personnel development plans. Identifies and nurtures high potential talent; plans...

Position: Inside Sales Representative- IP&E Job Description: Are you looking to be a part of a Fortune 500 company and bring your sales experience to the table? As an Inside Sales Representative you will be responsible for the sale of the Arrow line card in a defined territory , in interconnect passive electromechanical components, generating profitable sales on existing accounts. You will be the daily contact for customers and suppliers. What You'll Be Doing: Building and maintaining influential customer and supplier relationships Servicing the customer Quotation and closure on business Customer strategy and action planning Territory and account planning Support value-added and supply chain engagements What We Are Looking For: Minimum 2 years sales experience Interconnect passive electromechanical component experience The ability to build influential relationships Strong communication, negotiating and organization skills...

Position: Inside Sales Representative Job Description: What You’ll Be Doing Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System) ; sell and capture opportunities through Synergistic products...

Position: Field Sales Representative Job Description: Sales expansion, demand generation, and customer service within assigned territory. Location: JP-Tokyo, Japan (Atago Green Hills Mori) Time Type: Full time Job Category: Sales

Position: Sales Manager Job Description: Principal Accountabilities ● Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. ● Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines. ● Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting...

Position: Field Sales Representative Job Description: Are you passionate about driving purposeful technology innovation? If so, Arrow Electronics, currently has an exciting opportunity for a Field Sales Rep for the Orange County, CA market. Arrow Electronics is a Fortune 154 company, globally headquartered in Denver, CO with 22,000 employees worldwide. Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics. We serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers, and commercial customers through a global network.   What You Will Be Doing: Defining critical markets and new customers in the assigned sales territory, planning strategy, and developing all key relationships to ensure strong foundation for solution selling. Maintaining and promoting relationships with customer contacts who may be...

Position: Field Sales Representative Job Description: Are you passionate about driving purposeful technology innovation?   If so, Arrow Electronics, currently has an exciting opportunity for a Field Sales Rep! Arrow Electronics is a Fortune 154 company, globally headquartered in Denver, CO with 22,000 employees worldwide. Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics. We serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network.     What You Will Be Doing: Defining critical markets and new customers in the assigned sales territory, planning strategy, and developing all key relationships to ensure strong foundation for solution selling.  Maintaining and promoting relationships with customer contacts who may be determining design opportunities...

Position: Field Sales Representative II Job Description: What You Will Be Doing: Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines. Must be able to prepare comprehensive internal quarterly business reviews (iQBR),...

Position: Field Sales Representative - SaaS Job Description: Join the Team Powering Trusted Intelligence At SiliconExpert, we’re transforming one of the world’s most complex systems through software — the global electronics supply chain. For decades, engineers and procurement teams have battled overwhelming data, disconnected systems, and constant disruption. Our mission is to bring clarity to that complexity. With Trusted Intelligence , we’re empowering innovators with the foresight to make confident decisions that keep industries moving forward. And now, we’re growing. We’re hiring sales professionals who are energized by solving big challenges, passionate about technology, and ready to help customers turn intelligence into action. If you want to be part of a team where your work truly impacts how the world designs, builds, and delivers—let’s talk. Join us. When intelligence is trusted, innovation never stops. What You Will Be Doing: Develop,...

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Technical Sales Representative Apprentice. The Technical Sales Representative Apprentice performs assigned duties in pre-assigned locations and departments under direction of experienced personnel, to gain knowledge and experience required for promotion to sales representative positions within the Company. Seeking candidates with a High school diploma or equivalent; 2-years of post-secondary education or 2-years related work experience required; Sales or customer service experience preferred. Requirements for the Technical Sales Representative Apprentice position include: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a...

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Technical Sales Representative Apprentice. The Technical Sales Representative Apprentice performs assigned duties in pre-assigned locations and departments under direction of experienced personnel, to gain knowledge and experience required for promotion to sales representative positions within the Company. Seeking candidates with a High school diploma or equivalent; 2-years of post-secondary education or 2-years related work experience required; Sales or customer service experience preferred. Requirements for the Technical Sales Representative Apprentice position include: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a...

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Technical Sales Representative Apprentice. The Technical Sales Representative Apprentice performs assigned duties in pre-assigned locations and departments under direction of experienced personnel, to gain knowledge and experience required for promotion to sales representative positions within the Company. Seeking candidates with a High school diploma or equivalent; 2-years of post-secondary education or 2-years related work experience required; Sales or customer service experience preferred. Requirements for the Technical Sales Representative Apprentice position include: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a...

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Technical Sales Representative Apprentice. The Technical Sales Representative Apprentice performs assigned duties in pre-assigned locations and departments under direction of experienced personnel, to gain knowledge and experience required for promotion to sales representative positions within the Company. Seeking candidates with a High school diploma or equivalent; 2-years of post-secondary education or 2-years related work experience required; Sales or customer service experience preferred. Requirements for the Technical Sales Representative Apprentice position include: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a...

Position: Sales Director – Data & AI (North America) Job Description: Arrow is seeking a strategic and visionary Sales Director – Dat a & AI   (North America) to lead the business for our AI ecosystem. This U.S.-based director role owns the end-to-end business performance for Arrow’s rapidly growing Data and AI portfolio, anchored by our proprietary ArrowSphere platform. This role will provide leadership and direction of our sales and marketing teams and drive profitable growth through deep supplier and partner engagement. The ideal candidate is a proven leader with a strong grasp of Cloud & AI technologies, a background in business development or sales leadership, and a proven ability to scale high-impact programs through indirect channels. What You’ll Be Doing: Business Ownership Business responsibility of product management and sales for Arrow’s Data & AI portfolio. Build and deliver on a long-term vision for growth through scalable,...