3 customer service jobs found in Tysons

Overview We are seeking a Principal Service Designer to serve as a senior practitioner and thought leader, translating complex operational environments into scalable, technology-enabled service solutions within our NADACS/SPECTR logistics management solution.   This role sits at the intersection of mission operations, system design, and product delivery, defining how hardware, software, and data come together to support real-world logistics workflows. You will lead discovery efforts and develop service blueprints, workflow models, and system interaction frameworks that directly inform product strategy, feature development, and deployment, ensuring that customer realities across warehouses, shipyards, and other mission-critical environments are reflected in how solutions are built and delivered.    As a key bridge between customers, product management, and engineering, you will translate field insights into clear, actionable solution definitions that...

Overview At LMI, we’re developing the next generation of RFID, GPS tagging, and sensor-mesh solutions that enable mission-critical operations for the Department of Defense (DoD). Our mission goes beyond delivering innovative technology—we ensure it transforms operations by driving real adoption, operational trust, and mission enhancement.   As a Mission Coordinator , you will support the Mission Manager in driving successful deployment, adoption, and sustainment of LMI’s advanced solutions. This role is ideal for a highly motivated early-career professional eager to gain hands-on experience in customer success, program delivery, and operational technology in a mission-driven environment. You will help ensure smooth execution of customer engagements, support training and field activities, and contribute to continuous improvement efforts that enhance mission outcomes.   LMI is a new breed of digital solutions provider dedicated to accelerating government...

Overview LMI is seeking a Full-Stack Developer with proficiency in Agentic AI to join the Chief Technology Office development team. This position requires an individual who thrives in dynamic environments, rapidly delivering results while maintaining flexibility to adapt to shifting priorities. This position requires active Top Secret with Polygraph clearance. You must be a U.S. citizen. We are seeking a Full Stack Developer to support mission-focused application development within a secure cloud and on-premise environment. The selected candidate will contribute across the full software development lifecycle, including application design, UI development, backend services, and large-scale data processing workflows . This role requires experience building scalable applications that integrate cloud services, data platforms, and analytics tools to support operational and analytical systems. Responsibilities...