34 customer service jobs found

Description SAIC is seeking a Fire Protection Plans Reviewer to join our team in our Chantilly, VA office. This position requires an active TS/SCI clearance with Polygraph. In this role you will be responsible for providing compliance with life safety requirements for the protection of personnel, mission and property through the role of enterprise Authority Having Jurisdiction. Additionally, you will evaluate compliance with applicable federal, state, and local laws and Department of Defense regulations to limit client exposure to civil and criminal liability. The following duties are a representative summary of the primary duties and responsibilities: Serve as a fire protection subject matter expert (SME) for all client locations. Review planning, programming, architectural and engineering design documents, specifications, and other technical documents for proposed construction activities to validate compliance with applicable codes and standards and to...

Description SAIC is currently seeking a Senior OSINT Collector at Fort Bragg, NC to work with a diverse team of collectors, linguists, cultural experts, and operations officers, providing operational support to dynamic global operations. This position will require interaction with a wide variety of Government and contractor personnel - an ability to operate in a diverse, evolving, and high-profile environment is key. Job Duties: Serves as Open Source (OSINT) Collector; responsible for OSINT collection and reporting activities in support of validated and tasked geopolitical, security, and technical intelligence requirements. Responsible for locating and collecting relevant information from diverse sources in the Cyber domain, including social media, press sources, and other open-source and commercial repositories. Employs collection techniques and signature reduction tools to identify and collect information relevant to customer requirements. Applies...

Description SAIC is seeking Duty Controller for the Cyber Operations Center (CYOC) to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6). The successful candidate will work on high-visibility or mission critical aspects of the program and performs all functional duties independently; oversees the efforts of less senior staff and/or is responsible for the efforts of all staff assigned to a specific job. Responsibilities: Coordinate Duty Controller staff responsible to coordinate with the Government Duty Officer...

Description Project: Joint Fires Network Division: Technical Manager Operations and Execution - Operations Support Group Location: Pearl Harbor, HI Role Overview This position serves as a Field Service Representative (FSR) providing on-site operator support and training, technical troubleshooting, and system maintenance for advanced warfighting tools and technologies. Utilizing previous military operational experience as well as system expertise, the FSR acts as the primary technical interface between the JFN development teams and the warfighters during daily operations as well as live, virtual, and constructive (LVC) exercise events. This role ensures that technology transitions and fielding efforts are successful by providing operator training, real-time troubleshooting, system configuration, and feedback to the technical program manager. Essential Job Functions On-Site Operational and Technical Support: Provide on-site operational support and training to specified...

Description Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize, and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The National Security & Space Sector of SAIC is seeking a Network Watch Officer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies...

Description SAIC is seeking an Information System Security Engineer (ISSE) to provide information security support. This position is in McLean, VA and requires an active TS/SCI clearance with Polygraph . This Customer's office is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations. If you have specialized skills in information security and tech ops, this is the role for you. Job responsibilities include, but are not limited to: Support the Lifecycle Assessment and Authorization (A&A) process. Develop a Systems Security Plan (SSP). Assist and maintain a formal Information Security Program that includes recommendations on continuous improvement of the processes and architectures. Maintain and make accessible documentation of all operational and business process activities in the form of Standard Operating Procedures (SOPs). Monitor and track projects in the A&A queue....

Description SAIC is actively seeking an experienced Information Operations (IO) Planner to support our customer at Ft. Meade, MD. Candidate will be responsible for the following: Duties: Provide mission analysis, operations order artifact generation (IO portion), target audience analysis, and concept of operations planning and assessment at the general/flag officer service component and JTF level. Act as a subject matter expert in information operations, creatively developing operations in the information environment plans that incorporate information capabilities, interagency, whole-of-government, and Allies and Partners. Apply skills and experience across the entire planning and execution process to identify influence opportunities and authorities; conduct target audience and conduit analysis; develop concept of operations and synchronize information capabilities; identify measures of performance and measures of effectiveness; and coordinate with...

Description SAIC is seeking an experienced Configuration Management Specialist to support the Department of the Air Force's Command, Control, Communications Battle Management (C3BM) mission. This contingent hire position focuses on implementing and sustaining Configuration Management (CM) processes for enterprise IT systems and cloud-based environments. The specialist will play a critical role in modernizing and maintaining IT systems, applications, and infrastructure to meet operational requirements. Collaborating with mission partners and customers, the selected candidate will ensure the accurate tracking and management of Configuration Items (CIs) throughout their lifecycle, leveraging both on-premises and cloud solutions. An active DoD Secret clearance with eligibility for TS/SCI is required, as is expertise in repositories, IT inventory management, and secure technical reporting. This position is Hybrid Remote with most of the wor being done in Arlington, VA. Key...

Description SAIC is seeking a Senior Firewall Engineer to support DCSA for an ONSITE position out of Quantico, VA. (All qualified candidates must possess a TS/SCI and a Sec+) Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Firewall Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies....

Description SAIC is seeking a Cloud Architect to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6). The successful candidate initiates, supervises, and/or develops requirements from a project's inception to conclusion for complex to extremely complex programs; Provides strategic advice, technical guidance and expertise to program and project staff; Provides detailed analysis, evaluation and recommendations for improvements, optimization development, and/or maintenance efforts for client-specific or mission critical...

Description We are seeking a highly experienced Principal M365 and Exchange Architect to support a federal customer in designing, operating, and modernizing enterprise collaboration, messaging, and identity platforms. This role provides architectural leadership and hands-on technical expertise across Microsoft 365, Exchange (SE and Online), Entra ID, Teams, and hybrid cloud environments in a highly regulated setting. The ideal candidate will function as a technical authority and trusted advisor to government stakeholders, leading architecture decisions, large-scale migrations, and platform optimization efforts while ensuring security, compliance, and operational excellence. Key Responsibilities: Architecture & Technical Leadership: Serve as the lead architect for Microsoft 365, Exchange, and collaboration services in support of a federal customer. Design and maintain enterprise reference architectures , standards, and patterns for hybrid and...

Description Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The Air Force, Space and Intelligence Business Group (AFSI) of SAIC is seeking a ServiceNow Software Developer Senior to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support,...

Description Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The Air Force, Space and Intelligence Business Group (AFSI) of SAIC is seeking a ServiceNow Software Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and...

Description We are currently seeking an experienced Enterprise Computing Applications Monitoring Support (ECAMS) Watch Officer in support of 24/7/365 operations. This position is in Arlington, VA. Shift Schedule: Team C: 7 a.m.-7 p.m. Thursday - Saturday and every other Wednesday Position Overview: Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base. Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate when necessary within Service Level Agreements. Must be detail oriented and document all worked performed via appropriate ticketing/tracking system. Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved. Must be able to provide summary...

Description SAIC is seeking a Cyber Engineer to support Army Unmanned Aircraft System (UAS) simulation solutions with the Joint Technology Center/Systems Integration Laboratory (JSIL) on Redstone Arsenal/Huntsville, AL. Primary Responsibilities: Work within the Cybersecurity Engineering team to provide technical decisions and guidance to Systems Engineers, Systems Integrators, and Software Engineers to enable high quality product deliveries that meet mission requirements Conduct technical evaluation of systems and software requirements Work with functional teams to implement, maintain, and monitor technical security controls, to include: STIGs, SRGs, and/or other industry security hardening guidance Validate technical security controls are in place for operating systems, applications, network appliances, and recommend enhancements Analyze, track, and document disposition of static code analysis scan results Perform and analyze results of...

Description SAIC is seeking a Field Engineer - Security Analyst to support the US Navy in Crane, IN. Note: This position will travel up to 50% to locations at Office of Inspector General and other locations nationwide, and at Crane, IN (Honolulu, Hawaii, San Diego, CA, Tampa, FL, Cleveland, OH, Denver, CO and Crane, IN). Lodging, car rentals, and airfare will be provided for travel. Per Diem rates vary based on location of travel. JOB DESCRIPTION: Provide field engineering and technical support services to maintain and sustain fielded physical security systems at designate locations Provide design, installation, troubleshooting, logistics and repair of shore based electronic security systems Provide feedback to program leadership regarding system performance and end-user feedback Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software Install, operate, maintain, and troubleshoot electronic security systems and...

Description SAIC is looking for a Sr. OSINT Collector to work with a diverse team of collectors, linguists, cultural experts, and operations officers, providing operational support to dynamic operations in support of the U.S. Army Western Hemisphere Command (USAWHC). This position will sit at Fort Bragg in North Carolina. Job Duties: Responsible for conducting OSINT collection, production, and dissemination activities in response to Commander's Priority Intelligence Requirements (PIR), validate requests for information (RFIs), or missions assigned by operational orders to support indications and warning (I&W), threat awareness, force protection, conflict support, targeting, and tipping/cueing of other Intelligence disciplines. Utilize Collection Management programs of record to identify additional Intelligence Community (IC) requirements and Collection Directives applicable to each report. Employs across a suite of provisioned and commercially available exploitation...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior Data Scientist to lead the integration and application of advanced data analytics to solve complex business challenges and enhance mission security. The contractor will serve as a subject matter expert (SME), responsible for the entire lifecycle of data analysis, refining business requirements and developing sophisticated analytical models to provide strategic recommendations that improve organizational efficiency and mitigate insider...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior Business Analyst-Readiness responsible for leading high-impact initiatives, providing strategic guidance, and driving process modernization across the enterprise. This role requires a blend of deep subject matter expertise, program management, and leadership to solve complex organizational challenges. This position is central to enhancing GEOINT capabilities, improving business functions, and ensuring the successful execution of...

Description SAIC is seeking a highly motivated Systems Security Engineer. The successful candidate will provide support to the Cybersecurity Integrity Center in the Department of State Bureau of Diplomatic Technology (DT). Duties are in the Washington, D.C. metropolitan area (30% in downtown D.C; 70% in Beltsville, MD). Supports cybersecurity monitoring, threat analysis, incident response, and infrastructure remediation within and across all the State Department's information technology (IT) infrastructure. Coordinates and collaborates with other State Department bureaus as well as other organizations within the Federal Government, and commercial partners. Description of Duties: The Systems Security Engineer collaborates with Department and external cyber stakeholders on cybersecurity technologies with experience in Microsoft products and security systems, network topology and protocols, enterprise server & desktop operating systems, and applications, in support of over...