10 customer service officer jobs found

Description SAIC is seeking Duty Controller for the Cyber Operations Center (CYOC) to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6). The successful candidate will work on high-visibility or mission critical aspects of the program and performs all functional duties independently; oversees the efforts of less senior staff and/or is responsible for the efforts of all staff assigned to a specific job. Responsibilities: Coordinate Duty Controller staff responsible to coordinate with the Government Duty Officer...

Description SAIC is seeking an Information System Security Engineer (ISSE) to provide information security support. This position is in McLean, VA and requires an active TS/SCI clearance with Polygraph . This Customer's office is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations. If you have specialized skills in information security and tech ops, this is the role for you. Job responsibilities include, but are not limited to: Support the Lifecycle Assessment and Authorization (A&A) process. Develop a Systems Security Plan (SSP). Assist and maintain a formal Information Security Program that includes recommendations on continuous improvement of the processes and architectures. Maintain and make accessible documentation of all operational and business process activities in the form of Standard Operating Procedures (SOPs). Monitor and track projects in the A&A queue....

Description We are currently seeking an experienced Enterprise Computing Applications Monitoring Support (ECAMS) Watch Officer in support of 24/7/365 operations. This position is in Arlington, VA. Shift Schedule: Team C: 7 a.m.-7 p.m. Thursday - Saturday and every other Wednesday Position Overview: Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base. Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate when necessary within Service Level Agreements. Must be detail oriented and document all worked performed via appropriate ticketing/tracking system. Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved. Must be able to provide summary...

Description SAIC is actively interviewing for multiple Sr. Military Analysts to support the Army Futures Command, Futures and Concepts Center (FCC) at Fort Eustis, Virginia. The selected candidate will be responsible for assessing the threat and future operational environment, develop future concepts, requirements, and an integrated modernization pathway to increase lethality and overmatch to enable Soldiers and units to compete-and, if necessary-deploy, fight, and win future wars. Additionally, the Sr. Military Analyst will work within FCC's Futures Integration Directorate (FID) and support all nine divisions within that directorate. The Senior Military Analyst will provide subject matter expertise and analyses for capability development, gap analysis, and experiment planning and execution. The focus of support is ensuring that requirements align with overall strategy for building the future Army force of 2040. The scope of this position encompasses all FID activities and...

Description SAIC is looking for a Sr. OSINT Collector to work with a diverse team of collectors, linguists, cultural experts, and operations officers, providing operational support to dynamic operations in support of the U.S. Army Western Hemisphere Command (USAWHC). This position will sit at Fort Bragg in North Carolina. Job Duties: Responsible for conducting OSINT collection, production, and dissemination activities in response to Commander's Priority Intelligence Requirements (PIR), validate requests for information (RFIs), or missions assigned by operational orders to support indications and warning (I&W), threat awareness, force protection, conflict support, targeting, and tipping/cueing of other Intelligence disciplines. Utilize Collection Management programs of record to identify additional Intelligence Community (IC) requirements and Collection Directives applicable to each report. Employs across a suite of provisioned and commercially available exploitation...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior Business Analyst-Readiness responsible for leading high-impact initiatives, providing strategic guidance, and driving process modernization across the enterprise. This role requires a blend of deep subject matter expertise, program management, and leadership to solve complex organizational challenges. This position is central to enhancing GEOINT capabilities, improving business functions, and ensuring the successful execution of...

Description SAIC is seeking a highly motivated Systems Security Engineer. The successful candidate will provide support to the Cybersecurity Integrity Center in the Department of State Bureau of Diplomatic Technology (DT). Duties are in the Washington, D.C. metropolitan area (30% in downtown D.C; 70% in Beltsville, MD). Supports cybersecurity monitoring, threat analysis, incident response, and infrastructure remediation within and across all the State Department's information technology (IT) infrastructure. Coordinates and collaborates with other State Department bureaus as well as other organizations within the Federal Government, and commercial partners. Description of Duties: The Systems Security Engineer collaborates with Department and external cyber stakeholders on cybersecurity technologies with experience in Microsoft products and security systems, network topology and protocols, enterprise server & desktop operating systems, and applications, in support of over...

Description SAIC is seeking a Senior Firewall Engineer to support DCSA for an ONSITE position out of Quantico, VA. (All qualified candidates must possess a TS/SCI and a Sec+) Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Firewall Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies....

Description Join a winning team! Be part of a dynamic team that delivers excellence and quality for the NRO's Systems Engineering Directorate (SED). SAIC is seeking to fill an opening for a Space Enterprise System Engineer to provide Systems Engineering and Technical Assistance (SETA) services to an IC customer. The customer organization we support provides the system enterprise architecting, analysis, and system of systems engineering solutions that determine the current and future national space systems. Make a difference in securing our nation's security through quality engineering and innovation. Responsibilities include but are not limited to: Coordinating and supporting enterprise requirements, CONOPS, and architectures in various domains; supporting enterprise and system level requirements development for future systems; overseeing the allocation and closure of acquisition-level requirements with developers; participation in readiness events in support of...

Description SAIC is currently seeking a Senior OSINT Collector at Fort Bragg, NC to work with a diverse team of collectors, linguists, cultural experts, and operations officers, providing operational support to dynamic global operations. This position will require interaction with a wide variety of Government and contractor personnel - an ability to operate in a diverse, evolving, and high-profile environment is key. Job Duties: Serves as Open Source (OSINT) Collector; responsible for OSINT collection and reporting activities in support of validated and tasked geopolitical, security, and technical intelligence requirements. Responsible for locating and collecting relevant information from diverse sources in the Cyber domain, including social media, press sources, and other open-source and commercial repositories. Employs collection techniques and signature reduction tools to identify and collect information relevant to customer requirements. Applies...