25 customer support associate jobs found

Description SAIC is seeking an Administrative Assistant to provide full-time support on-site working as part of a contract team with the DoW Office of the General Counsel (OGC). This position is full time on-site at the Pentagon. The duties and responsibilities of this role are: Coordinate closely with OGC offices, Directors, and Associate General Counsels for those offices and Chief FOID and other Government and contract personnel staffing these offices. Communicate with OGC clients regarding the staffing of their packages, taskers, cases, and other related matters. Edit and incorporate edits from attorneys onto working legal files using Office 365, Microsoft Word, Windows 11, and various databases, including SharePoint. Opening and closing actions using the OGC suspense tracking system (STS) data file system and the OSD CATMS system. Support efforts by performing search and data entry in the systems. Perform both general office duties and advanced administrative...

Description SAIC is pleased to announce a Navy Networks Instructor position for the Naval Waterfront Training Delivery (WFTD) Program. Work is performed onsite in Pearl Harbor, HI. A challenging instructor position that equips military students with the knowledge and skills to perform operations, system configuration, system administration, network monitoring, troubleshooting, fault isolation, and restoration of Navy communication systems and networks. Responsibilities Include: Developing, evaluating and executing training programs and activities to meet customer requirements and team learning and performance objectives Preparing training materials and lab equipment for course delivery Setting up and instructing both classroom and practical hands-on portions of each course Performing system administration and maintenance on course technical training equipment Preparing and instructing courses using standard Navy training practices and procedures...

Description JOB DESCRIPTION: SAIC is seeking an experienced Enterprise Satellite Communications (SATCOM) Systems Subject Matter Expert (SME) to support the Evolved Strategic SATCOM (ESS) Training System Requirements Analysis (TSRA) effort in El Segundo, California. SAIC is the sub-contractor on the Military Satellite Communications (MILSATCOM) Systems Engineering, Integration and Test (MSEIT) contract. The MSEIT effort provides leading edge Systems Engineering & Integration (SE&I) for the Space Force's Space Systems Command (SSC). We acquire state of the art Military and Commercial SATCOM systems, providing global secure, survivable, and protected communications for our nation's warfighters. We seek technical individuals who will thrive in a highly collaborative work environment of small teams, using the most modern tools and methodologies to tackle the challenges of integrating complex space and ground communications systems. The SME will provide operational,...

Description SAIC is seeking a highly qualified Space Special Access Programs Analyst to support the Office of the A ssistant Secretary of the Air Force for Space Acquisition and Integration (SAF/SQ ). The Special Programs Analyst supports the SAF/SQXL Division by providing technical and programmatic analysis of space special access programs (SAPs). The Space Special Programs Analyst facilitates SAF/SQXL's role in the direction, management, and administration of assigned SAPs while serving as the principal advisor to the Assistant Secretary of the Air Force, Space Acquisition and Integration, on all SAP matters. The Special Programs Analyst's expertise supports SAP life cycle administration, management, and oversight activities for sensitive, advanced space technologies in liaison with DAF, OSD, and US Government SAP stakeholders. Lastly, this position is also responsible for assisting SAF/SQXL as the United States Space Force (USSF) Anti-Tamper (AT) Component Service Lead in...

Description SAIC Security is seeking an experienced Facility Security Officer (FSO) to support our operations Middletown, RI facility. The FSO will perform duties related to industrial and facility security, ensuring compliance with applicable regulations, policies, and procedures. The primary responsibilities for this position include, but are not limited to: Facility Security Officer (AFSO) Responsibilities • Serve as Facility Security Officer for assigned facilities/programs/customers. • Ensure compliance with 32 CFR Part 117, DoD/Federal regulations, SAIC Security SPP, and Corporate Rules and Requirements. • Maintain the facility clearance and associated cage code. • Coordinate with DCSA and other Cognizant Security Agencies on inspections, violations, and other NISP-related matters. • Work closely with the SMO, PMs, and program teams on all security aspects for the facility. • Monitor government systems of record and internal databases daily to...

Description SAIC is seeking a Network Integration Engineer to configure, secure, test, document, and deploy networked systems supporting high-fidelity training simulators for the Unmanned Aerial System (UAS) community in Huntsville, AL. This position is hands-on and combines hardware rack integration, network configuration, operating-system administration, cybersecurity implementation, and functional testing. The Network Integration Engineer will stage and integrate servers, manage switches, routers, firewalls, power distribution units, graphics systems, and user control consoles into portable and fixed-site solutions. The individual will establish approved system and network baselines; configure connectivity and access-control services; execute integration and regression testing; troubleshoot hardware, software, and network issues; and prepare systems for shipment, field installation, and operational use. The Network Integration Engineer will be responsible for but not...

Description SAIC is seeking a well-rounded Systems Engineer to lead a team of EEs & MEs, and other project personnel to deliver concepts and products related to weapon systems, aircraft and other military systems. The candidate will directly support Government program(s) as project lead throughout the entire program lifecycle. The candidate will support all aspects of design to include, but not limited to, design, development, documentation, testing and production transition. Candidate will be expected to possess excellent communication skills to interface to multi-disciplinary design team and logistics team. Candidate will also perform detailed trade studies, requirements allocation and interface definition studies to translate customer requirements into engineering specifications. Candidate will author documents to system compliance with customer requirements. As part of daily duties, candidate ensures the effective team implementation of product requirements into total...

Description SAIC is seeking a Multimedia Design Analyst/Course Registrar to provide full-time support for an Interactive Multimedia Instruction (IMI) development effort. This is a remote, full-time position. The position will develop, update, and maintain interactive training content and instructional storyboards incorporating multimedia elements using tools such as Articulate 360/ Storyline. Responsibilities include incorporating feedback from SME's, testers, and end-users; developing and maintaining supporting documentation; and publishing and managing Sharable Content Object Reference Model (SCORM) or xAPI packages for integration with the customer's Learning Management Systems (LMS), ATIS Moodle. The position will also support ensuring courseware meets applicable requirements, including Section 508 considerations. The Course Registrar duties will be a secondary role filling less than or equal to 25% of the candidates time. Responsibilities : Develop interactive...

Description SAIC is seeking an experienced and dynamic Program Manager to lead our El Paso office in support of Space and Missile Defense Command Modeling and Simulation Development. This is a permanent, full-time, on-site position responsible for overseeing a team of approximately 30 software development professionals delivering critical code upgrades in support of both space and integrated air and missile defense exercises worldwide. Responsibilities : Provide overall program leadership and management for the El Paso office, ensuring successful execution across cost, schedule, and performance objectives Manage a ~$13M program budget, balancing priorities across multiple customers and funding sources Lead, mentor, and develop a team of approximately 30 personnel, with 3-4 direct-report team leads Oversee all aspects of the software development lifecycle, including development, testing, and delivery of code upgrades to support air defense exercises globally Manage...

QED Systems, LLC, is currently recruiting an Information Systems Security Officer (ISSO) to join our team at Fort Belvoir, VA to support our customer, Project Manager Terrestrial Sensors (PM TS) . Duties: Provide technical support to the Government PM in overseeing the development of all documentation and coordination for the establishment of the Authority to Operate (ATO) for the Program Offices' systems. Perform the duties of the Lead Information Systems Security Officer (ISSO) for PM TS and subordinate Product Offices. Assist the Government with preparing and implementing the Information Systems (IS) accreditation program IAW the DoD Information Assurance Certification, Enterprise Mission Assurance Support Service, certificates of networthiness, including all reports required by the Risk Management Framework (RMF) and the Federal Information Security Management Act (FISMA) of 2002. Assist the Government with accrediting and reaccrediting PM TS and its Program...

Description SAIC is actively seeking a Cyber Threat Intelligence Instructor to enhance our cyber threat intelligence courses in Little Rock, Arkansas . Positioned at Little Rock Air Force Base, you will join a team passionate about instructing Air Force Mission Assurance Cyber Coordination Element (MACCE) personnel tasked with protecting our nation's critical infrastructure. Key Responsibilities: Deliver on-site instruction for cyber threat intelligence courses, including development and execution of curriculum throughout the year. Provide expert coaching, teaching, and assessment for students in alignment with Air Force MACCE and cyber defense curriculum, including offering feedback and progress reporting. Actively participate in the evaluation of course material, suggesting updates and corrections to enhance the learning experience. Engage in collaborative efforts with fellow instructors and staff to develop, refine, and update course materials as per...

Description SAIC is seeking an experienced and technically skilled Senior Systems Engineer to support NSWC Crane and the Sea-Launched Cruise Missile - Nuclear (SLCM-N) program. In this role, you will perform a broad range of systems engineering activities in support of one of the Department of Defense's highest-priority nuclear modernization programs. The successful candidate will assist the Navy is directing and managing a competitive prototyping development effort and apply a complete understanding of systems engineering principles to deliver innovative, technically sound solutions that meet mission requirements within schedule and cost constraints. The Senior Systems Engineer will perform systems engineering activities including concept of operations formulation, requirements definition, analysis and engineering, system architecting, system analysis and design, interface and data architectures, validation and verification, systems integration, system and operational...

Description JOB DESCRIPTION: SAIC seeks a SeniorCloud Computing Engineer to join our team of professionals providing technical and program services to the U.S. Government (USG). SAIC provides research, engineering, design, analysis, acquisition, development, integration, test, and operations support USG Intelligence Community (IC) and Department of Defense (DoD) customers. We support development and delivery of next generation and generation after next national security systems based on land, at sea, in air, and in space. The Senior Cloud Computing Engineer sought here serves a USG Program Office leading Research & Development (R&D) of evolutionary, revolutionary, and transformational cloud-based architectures. This position provides Systems Engineering & Technical Advisory (SETA) support services. Your responsibilities include some or all of the following depending on your personal desires and capabilities: Expertise with commercially available cloud...

Description SAIC is seeking a well-rounded Senior Test Engineer to lead test activities for a team of EEs, MEs, programmers and other project personnel involved in delivering concepts and products related to aircraft and other military systems. The candidate will directly support Government program(s) as a test engineer throughout the entire program lifecycle. This position will be onsite at our facility in Indianapolis, IN. JOB DUTIES: The candidate will support test during all aspects of design and will test and debug circuit card assemblies, embedded systems and other hardware and software systems. Candidate will be expected to lead and advise other test personnel as well as other engineers. Candidate will work multiple projects and will develop test plans, procedures and reports. Candidate will work with test equipment architects to determine test strategies for products. Candidate will work with team on requirements allocation, will identify best method for...

Description SAIC is seeking a well-rounded Electrical Engineer to support test activities for a team of EEs, MEs, programmers and other project personnel involved in delivering concepts and products related to aircraft and other military systems. The candidate will directly support Government program(s) as a test engineer throughout the entire program lifecycle. This position will be onsite at our facility in Indianapolis, IN . JOB DUTIES : The candidate will focus on testing at the Circuit Card Assembly (CCA) level. Candidate will analyze CCA designs and will design tests to fully verify functionality of the CCAs. Candidate will design test hardware and write code as needed to test and troubleshoot CCAs and the resident embedded software (SW) and firmware (FW). Candidate will interpret test results and will work with other engineers to improve CCA, SW, and FW designs. Candidate is expected to possess excellent communication skills to interface to...

Description SAIC is actively seeking a Cybersecurity Operations Instructor to enhance our Cyber Operations Courses in Little Rock, Arkansas. Positioned at Little Rock Air Force Base, you will join a team passionate about instructing Air Force Mission Assurance Cyber Coordination Element (MACCE) personnel tasked with protecting our nation's critical infrastructure. Key Responsibilities: Deliver on-site instruction for cyber operations courses, including development and execution of curriculum throughout the year. Provide expert coaching, teaching, and assessment for students in alignment with Air Force MACCE and DCO curriculum, including offering feedback and progress reporting. Actively participate in the evaluation of course material, suggesting updates and corrections to enhance the learning experience. Engage in collaborative efforts with fellow instructors and staff to develop, refine, and update course materials as per customer requirements. Effectively utilize...

Description SAIC, a leading provider of targeting & intelligence analysis, systems engineering & integration, systems development & deployment, and training capabilities and solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of national importance. SAIC is seeking an experienced Target Analyst Reporter to support a program with direct impact to our country's national security. This position is located in Fort Meade, MD. The position requires an active/current TS/SCI security clearance with Polygraph and be willing and able to pass an additional polygraph as needed. The Target Analyst Reporter prioritizes, assesses, evaluates and reports information obtained from passive and active collection, network evaluation and analysis, combined with related collateral sources when appropriate to provide synthesized product to customers. The Target...

Description SAIC is seeking an experienced and technically skilled Senior Systems Engineer to support NSWC Crane and the Sea-Launched Cruise Missile - Nuclear (SLCM-N) program. In this role, you will perform a broad range of systems engineering activities in support of one of the Department of Defense's highest-priority nuclear modernization programs. The successful candidate will assist the Navy is directing and managing a competitive prototyping development effort and apply a complete understanding of systems engineering principles to deliver innovative, technically sound solutions that meet mission requirements within schedule and cost constraints. The Senior Systems Engineer will perform systems engineering activities including concept of operations formulation, requirements definition, analysis and engineering, system architecting, system analysis and design, interface and data architectures, validation and verification, systems integration, system and operational...

Description SAIC is looking for several Activity Security Representatives . The Activity Security Representative's primary function is to provide multi-disciplined security support to a customer's facility and organizations. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Classification reviews of inbound and outbound correspondence. Assist in the maintenance of a document accountability database and associated correspondence. Processing inbound and outbound classified mail and receipt records. Perform destruction of classified materials. Process magnetic media for accountability. Reproduction support for classified materials. Maintain various daily logs for a variety of administrative functions associated with document control. Assist in the processing of inbound data and outbound data transfer files. Transfer electronic data files to internal customers. Maintain an...

Description Make a difference for national security by joining a team of dedicated professionals in El Segundo, CA who assist the US Space Force in developing and deploying the satellites and ground systems for Nuclear Detection System (NDS) capabilities. These systems provide timely and critical nuclear detection data to our warfighter to ensure national security mission success. Our Systems Engineering & Integration (SE&I) team has an immediate need for a hybrid Principal Nuclear Detection System Engineer (USNDS) in El Segundo, CA with mission experience in space/ground systems for the management, development, and deployment of NDS systems to ensure on-time delivery of capabilities. As a SE&I professional, candidates will provide System Engineering (SE) services across all SE disciplines with emphasis in integration and test toward delivering operational capabilities into an enterprise system architecture. Job Responsibilities: Provide Systems...