8 customer service jobs found

Description SAIC is seeking a motivated Helpdesk Administrator to support day-to-day IT operations, end-user support, account management, system troubleshooting, and technical issue resolution across enterprise and mission-focused environments. This role will work alongside system administrators, cybersecurity engineers, infrastructure personnel, and program stakeholders to help maintain reliable, secure, and responsive IT support for users and technical teams. The candidate will assist with hardware and software troubleshooting, workstation support, access requests, ticket tracking, documentation, vulnerability remediation support, and general system administration activities. The role requires strong customer service, organization, communication, and problem-solving skills, along with the ability to learn quickly in a dynamic government and defense-related technical environment. THIS IS AN ONSITE ROLE IN SAN DIEGO, CA. WITH UP TO 5% OF TRAVEL INVOLVED. JOB DUTIES:...

Description The IT/JIRA Specialist (Agile Product Support SME) is a highly specialized technical and operational role dedicated to enabling the delivery of the Joint Fires Network (JFN) Program. This position acts as a Subject Matter Expert (SME) driving Agile process implementation, requirements traceability, and project management tooling optimization to support JFN initiatives. As an Agile Product Support SME, you will serve as the strategic bridge between operational leaders and technical development teams. You will collaborate directly with JFN leadership and department managers to translate mission requirements into structured, executable technical specifications, while providing expert guidance on Agile best practices and release management workflows. As an IT/JIRA Specialist, you will serve as a principal administrator and technical expert for the Atlassian suite (Jira Software, Jira Service Management, Confluence, and Jira Advanced Roadmaps) across secure government...

Description SAIC is seeking an experienced Technical Project Lead to join the Jammer Technique Optimization (JATO) team at Point Mugu, CA. The Technical Project Lead should have proven experience in Electronic Warfare or RF Engineering and strong leadership skills that will be used to lead engineering test teams. JOB DUTIES: Drive the successful completion of technically complex Electronic Warfare projects, to include modeling and simulation and lab, ground, and flight experiments. Define project goals and objectives; break down projects into smaller tasks; establish schedules; identify resources to achieve goals. Assign tasks to engineering team members; organize and lead regular meetings to review project progress; foster communication between cross-disciplinary teams (systems, electrical, and software engineers, and operators; track project progress. Conduct risk assessments (technical, financial, scheduling); troubleshoot technical issues and communicate resulting...

Description SAIC Office of Security is currently seeking an AFSO to support the San Diego, Murray Canyon and Hancock CA location operations. Assistant Facility Security Officer (AFSO) Responsibilities Serve as Assistant Facility Security Officer for assigned facilities/programs/customers. Ensure compliance with 32 CFR Part 117, DoD/Federal regulations, SAIC Security SPP, and Corporate Rules and Requirements. Maintain the facility clearance and associated cage code. Coordinate with DCSA and other Cognizant Security Agencies on inspections, violations, and other NISP-related matters. Work closely with the SMO, PMs, and program teams on all security aspects for the facility. Monitor government systems of record and internal databases daily to ensure data accuracy and correct discrepancies. Process incoming visit requests and enforce visitor access in accordance with 32 CFR Part 117/NISPOM and SAIC policies and procedures. Conduct annual NISP...

Description Make a difference for national security by joining a team of dedicated professionals in El Segundo, CA who assist the US Space Force in developing and deploying the satellites and ground systems for Nuclear Detection System (NDS) capabilities. These systems provide timely and critical nuclear detection data to our warfighter to ensure national security mission success. Our Systems Engineering & Integration (SE&I) team has an immediate need for a hybrid Principal Nuclear Detection System Engineer (USNDS) in El Segundo, CA with mission experience in space/ground systems for the management, development, and deployment of NDS systems to ensure on-time delivery of capabilities. As a SE&I professional, candidates will provide System Engineering (SE) services across all SE disciplines with emphasis in integration and test toward delivering operational capabilities into an enterprise system architecture. Job Responsibilities: Provide Systems...

Standard Job Description Lockheed Martin (LM) Space is searching for an IT Operations Associate Manager for our Sensing & Warning (S&W) mission segment under the National Security Space Line of Business. As a S&W IT Operations Associate Manager, the successful candidate will manage and lead a team of IT professionals for multiple classified systems which includes infrastructure and application deployments, new technology insertion, program, project and budget management, schedule and staffing requirements. The candidate will also coordinate with program management and technical leads to coordinate program operations, new environment stand-up and integration of various classified services. This candidate will also be responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions. Why Join Us? The Enterprise Business & Digital Transformation...

Description Seeking a Contracts Support Specialis t to provide acquisition, contract administration, and compliance support for the TWILIGHT SI contract. This role supports contract actions from planning through closeout and requires strong independent judgment and experience supporting complex federal acquisitions. To work in El Segundo, CA Key Responsibilities - Lead preparation of complete contract packages including requirements validation, funding documentation coordination, and acquisition strategy alignment. - Develop, coordinate, and maintain pre award documents such as Acquisition Plans, Justification & Approvals, Source Selection Plans, and RFP packages. - Support execution of contract awards and modifications, ensuring accuracy of clauses, pricing structures, schedules, and deliverables. - Conduct detailed cost/price analysis, evaluate proposals, support development of negotiation positions, and participate in negotiation discussions. - Oversee post...

Description SAIC is looking for a cleared Systems Engineering candidate to provide technical assistance and recommendations regarding the planning, implementation, and management of Battlespace Awareness and Information Operations (BAIO) Programs of Record within the Naval Intel, C2, Cyber, and Information Operations (NIC3IO) under Program Acquisition Executive Mission Systems. Support includes providing high quality engineering advisory services as they relate to evaluating requirements, training and planning support, assisting in the development of doctrine, tactics, techniques, and procedures, advocating requirements in support of future effects-based warfare, assessment of Research & Development (R&D) and Science and Technology (S&T) efforts. • Analyze required system capabilities to determine integration requirements and define challenges and develop plans to address requirements • Use operational experience and technical expertise to collaborate with the...