2 jobs found

Description Position Overview SAIC is looking for outstanding Switchboard candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT Switchboard Agent is the first line of contact with the DOT customer base. Switchboard Operator Duties and Responsibilities Answer Incoming Calls Switchboard operators answer incoming calls and redirect calls to the appropriate DOT department, using the Switchboard Directory and other DOT resources Research the DOT intranet and/or internet to assist with providing the caller with information Clerical Tasks Record calls daily in spreadsheet Research, collect, and verify Switchboard Directory information for customers and DOT personnel Maintain the Switchboard Directory to ensure accuracy of phone numbers, email addresses or websites Train new staff Qualifications Required Experience: High school diploma and 2 years of working...

Description We are seeking a skilled LAN/WAN Network Engineer to support the Department of State (DoS) Bureau of Diplomatic Technology (DT) program. This program delivers transparent, interconnected systems and robust security to enable the DoS to fulfill its U.S. foreign policy mission. DT provides comprehensive enterprise architecture design, engineering, operations, and maintenance support for desktops, servers, networks, firewalls, and enterprise applications across the Department. Key Responsibilities: Evaluate, design, document, install, implement, test, and troubleshoot a wide range of network components and systems. Monitor, tune, and maintain network performance; set standards and ensure compliance across network infrastructure. Provide client consulting and training on network systems, architectures, and best practices. Plan, research, evaluate, and recommend new network and storage technologies. Utilize monitoring and performance analysis tools to...