2 jobs found

Position: Sales Operation Associate Job Description: Serves as the customer contact for quotation, order placement, booking and handling all the elements that a customer may have regarding sales orders. Maintain customer satisfaction by agreed SLA. - Responsible for customer inquiries. - Process customer quotes with accuracy. - Process customer orders accurately and timely by reviewing customer purchase order for accuracy, freight terms, pricing, etc. - Research and resolve order entry issue like pricing, order alerts, holds and other issues per customer requests and make sure order is booked timely in ERP system. - Other tasks assigned. Location: CN-Shanghai, China (Raffles City The Bund) Time Type: Full time Job Category: Business Support

Position: Sales Operation Associate Job Description: Serves as the customer contact for quotation, order placement, booking and handling all the elements that a customer may have regarding quotations and sales orders. Maintain customer satisfaction by SLA. - Responsible for customer inquiries. - Process customer quotes with accuracy. - Process customer orders accurately and timely by reviewing customer purchase order for accuracy, freight terms, pricing, etc. - Research and resolve order entry issue like pricing, order alerts, holds and other issues per customer requests and make sure order is booked timely in ERP system. - Other tasks assigned. Location: CN-Shanghai, China (Raffles City The Bund) Time Type: Full time Job Category: Business Support