SAIC
VA
Description SAIC is seeking a Unified Communications Lead to lead our 24x7x365 support coverage supporting our federal customer. In this role you oversee all Unified Communications (UC) related services and collaborate with the customer to meet organizational needs. This role is Hybrid Remote and will require onsite work in Arlington, VA. Key Responsibilities: Leadership and Oversight: Oversee all UC-related services, including telephony and video conferencing. Ensure high performance and quality delivery of services. Manage and supervise contractor personnel responsible for UC services. Provide onsite oversight at the Arlington, VA location. System Administration and Support Manage, configure, and fully support Unified Communication (UC) systems and Configuration Items (CIs). Conduct device resets as needed. Perform troubleshooting to resolve technical issues. Carry out preventive maintenance to ensure system reliability. Oversee telephony...