2 level 3 jobs found

Position: Senior Manager, Warehouse Job Description: Job Description What You’ll Do  Manage employees and processes related to the order fulfillment process for a segment of, or the entire, distribution center. Work with supervisors, leads and employees to meet and exceed service level and quality, and productivity goals. Identify ways to reduce costs while improving efficiencies and quality, which may involve utilization of CPI processes.  Develop, manage staff, including resource allocation and P&L. Analyzes and implements process improvements by using CPI, Six Sigma and Lean. Review financials for areas of improvement. Responsibility for maintaining integrity in the use of company assets such as inventory, supplies, equipment and receivables. Job Complexity Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s) Is accountable for the...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....