46 customer service jobs found

Position: Customer Service Representative Job Description: Position Title: Customer Service Representative Business Unit: Arrow Global Service Chain Service Inc. Department: Arrow Global Service Chain Service Inc. / Asia Service Center Reporting Relationship: Customer Service Manager Competency Model: Sales Job Objective: To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. Key Responsibilities: All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain...

Position: Senior Customer Service Representative Job Description: What You’ll Be Doing To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies. Manage...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Standard Job Description Performs a combination of manual and clerical duties to receive, store, and issue equipment, materials, and supplies in a central warehouse. Examines stock to verify conformance to specifications and invoices; stores articles according to identifying factors; fills orders or issues supplies from stock; requisitions stock to fill incoming orders; and prepares stock use reports. Determines methods or places for storage considering guidelines for temperature, humidity, weight or height limits, turnover, floor loading capacity, and required space. Basic Qualifications • Stockroom experience in handling and packaging small parts • Good computer skills • Good verbal and written communication skills as well as the ability to work from and understand work instructions and procedures. Excellent interpersonal skills and the ability to work effectively within a customer service oriented, team environment • Must have the ability to obtain a secret...

Standard Job Description Performs a combination of manual and clerical duties to receive, store, and issue equipment, materials, and supplies in a central warehouse. Examines stock to verify conformance to specifications and invoices; stores articles according to identifying factors; fills orders or issues supplies from stock; requisitions stock to fill incoming orders; and prepares stock use reports. Determines methods or places for storage considering guidelines for temperature, humidity, weight or height limits, turnover, floor loading capacity, and required space.   You will be a Stock Assistant (Second Shift) for our team in Chelmsford, MA, supporting our microelectronics operations. Our team is dedicated to producing advanced technology solutions that safeguard national security and advance the industry.   What You Will Be Doing As a Stock Assistant (Second Shift) in Chelmsford, your primary responsibilities will include: • Prepare assembly kits for issue to...

Standard Job Description The Shipping & Warehousing ASC Manager will provide leadership and strategic direction for site Shipping, Transportation, Warehousing, and Material Management operations supporting both the Chelmsford and Andover facilities. This position will lead a team of leaders and employees responsible for ensuring the safe, compliant, and efficient movement, storage, and delivery of material throughout the organization. The ASC Manager will be responsible for developing and implementing processes that support a growing multi-site operation, including the expansion of transportation capabilities and the establishment of effective processes for off-site warehousing and material movement. Key Responsibilities Provide leadership and direction to Shipping, Transportation, Warehousing, and Material Management functions across the Chelmsford and Andover sites. Serve as a leader of leaders , with direct responsibility for a Stockroom Supervisor and other...

Position: Export Analyst Job Description: Why You'll Love This Role: Behind every great technology solution is a supply chain that keeps innovation moving. At Arrow, our Supply Chain Services teams help customers navigate the complexities of today's global supply chains by connecting products, people, and processes through agile, scalable solutions. Whether you're supporting warehouse operations, production, inventory management, logistics, or global supply chain initiatives, you'll collaborate with teams across the business to solve complex challenges, improve operations, and deliver technology whereit's needed most. Arrow Electronics is seeking a Export Analyst to join our team in MX-JAL-Zapopan, Mexico (Guad Warehouse). You will monitor group e-mail Inbox and distribute messages and information to appropriate staffers as required, answer questions from, and provide support to internal customers and external clients, and resolve issues within the life cycle of...

Description SAIC is seeking a Logistics Support III to support our team in Indianapolis, IN. Duties: Researching and identifying potential suppliers, assessing their quality, reliability, and pricing. Preparing and processing purchase orders, requisitions, bids, and allocating bank statements. Building and maintaining strong, long-term relationships with suppliers. Generate and maintain reports on material status, inventory levels, and production records. This includes compiling weekly status reports and ensuring compliance with procurement requirements. Oversee receiving and distribution of materials to ensure that production processes run smoothly. Work closely with various departments, including production, logistics, and engineering to coordinate the efficient flow of materials and ensure that all departments have the necessary resources. Prepare and manage shipping schedules, evaluate production schedules, and determine material requirements to...

Description SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service, and leveraging processes and strategies with an emphasis on timely IT services and support. Candidates will be a key part of a team of IT professionals who provide hardware and software support for the FAA. Candidate will be a part of the IT Hardware logistics team responsible for inbound and outbound deliveries of IT equipment, managing stock of equipment, record keeping, and customer communications. This is an ONSITE role in Oklahoma City. Responsibilities Performs a combination of manual and clerical shipping and receiving duties working out of a central warehouse. Helps coordinate physical distribution, order fulfillment, and inventory management and control. Uses computer...

Position: In-Plant Warehouse Associate, Henny Penny Job Description: Job Title: In-Plant Warehouse Associate l Shift: 7am-3:30pm w/ OT and Saturdays occasionally Salary: $19.20 Hourly Henny Penny (an Arrow Company) is seeking an In-Plant Warehouse Associate who will maintain the flow of inventory through a third-party warehouse. You will be located on site at a customer facility and perform the physical, administrative, and data entry involved with the handling of materials in the in-plant store. The primary functions include receiving and inspection, shipping, maintaining inventory accuracy, and face-to-face customer service. You will work all RMA's and quality issues that occur on the location. Tracking all aged inventory and shipping out all entry orders. What You’ll Be Doing: Responsible for quoting freight charges utilizing preferred freight vendors Must have comprehension of freight variables (class, weight, dimensional weights, service levels)...

Description SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service, and leveraging processes and strategies with an emphasis on timely IT services and support. Candidates will be a key part of a team of IT professionals who provide hardware and software support for the FAA. Candidate will be a part of the IT Hardware logistics team responsible for inbound and outbound deliveries of IT equipment, managing stock of equipment, record keeping, and customer communications. This is an ONSITE role in Oklahoma City. Responsibilities Performs a combination of manual and clerical shipping and receiving duties working out of a central warehouse. Helps coordinate physical distribution, order fulfillment, and inventory management and control. Uses computer...

Standard Job Description By bringing together people that use their passion for purposeful innovation, at Lockheed Martin we keep people safe and solve the world's most complex challenges.  Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.  With our employees as our priority, we provide diverse career opportunities designed to propel development and boost agility.  Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a health, fulfilling life at and outside of work.  At Lockheed Martin, we place an emphasis on empowering our employees by fostering innovation, integrity, and exemplifying the epitome of corporate responsibility.   Your Mission is Ours. Are you looking for a new and challenging career opportunity where you can learn and grow with an industry leader? Do you have excellent attention to detail, and do you enjoy working in a fast-paced environment? Do you have...

Standard Job Description  Lockheed Martin Aeronautics.  Be More Than You Can Imagine. This exciting position is with our historic Skunk Works program.  If you are an equipment maintenance professional and interested in exciting and challenging work, please read on.    The selected candidate will support a program in the Santa Barbara area.  As their primary role, candidate will support an ADP operational team’s sustainment through logistics database management, stocking and inventorying parts, preparing and receiving shipments, coordinating kitting requirements, and pulling and issuing parts/supplies to team members.  In addition, they will support the on-site Customer and work to perform routine logistics support and programmed audits.  Candidate will coordinate and manage tooling and test equipment calibration requirements through internal and external support organizations.     As a secondary role, this candidate will assist team members in the ground movement/handling...

Standard Job Description Manages the efficient flow of goods, services, and information between point of origin through customer placement in order to meet customer requirements. Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions. Insures that customer service and time objectives are achieved within existing financial constraints in order to meet marketing and financial objectives. Insures the execution and continuous improvement of standard logistics processes, such as the replenishment system, data interchange systems, demand management, electronic data systems administration and related functions. Monitors the building of relationships with strategic customers through logistics initiatives. Oversees the integration of learning from customers, competitors, operating entities, distribution, transportation, customer service, other industries, industry...

Standard Job Description Controls the efficient flow of goods, services, and information between point of origin through customer placement in order to meet customer requirements. Ensures that customer service and time objectives are achieved within existing financial constraints in order to meet marketing and financial objectives. Ensures the execution and continuous improvement of standard logistics processes, such as the replenishment system, data interchange systems, demand management, electronic data systems administration and related functions. Builds relationships with strategic customers through logistics initiatives. Integrates learning from customers, competitors, operating entities, distribution, transportation, customer service, other industries, industry groups, and professional training to continuously improve competitive position. Basic Qualifications Desired Skills

Standard Job Description Controls the efficient flow of goods, services, and information between point of origin through customer placement in order to meet customer requirements. Ensures that customer service and time objectives are achieved within existing financial constraints in order to meet marketing and financial objectives. Ensures the execution and continuous improvement of standard logistics processes, such as the replenishment system, data interchange systems, demand management, electronic data systems administration and related functions. Builds relationships with strategic customers through logistics initiatives. Integrates learning from customers, competitors, operating entities, distribution, transportation, customer service, other industries, industry groups, and professional training to continuously improve competitive position. Basic Qualifications Desired Skills

Position: Sales Operations Officer Job Description: Principal Accountabilities ● Responsible for day-to-day guidance of assigned team. Setting direction, coping with change, listening, coaching and motivating the team. Serves as an escalation point for Arrow’s internal departments, vendor resources and customers. Serves as the customer contact for handling all elements of the returns and maintenance termination process, entering the Service Request and RMA in the business system, sending the return/cancellation request for management approval and ensuring customers are credited for the return. Responsible for receiving, confirming and tracking customer orders and other related tasks in the order processing and post sales flow to include: order entry; material procurement; coordination with the vendor, integration facilities and shippers to identify and track delivery schedules; creation and update order status reports; resolution of incoming invoices and denied claims....

Standard Job Description Join the Lockheed Martin Aeronautics Field Sustainment F-35 Team in Burlington, Vermont as a Field Logistics Support Representative! Our team is responsible for serving as the main supply chain logistics liaison for our F-35 internal and external customers and our strategic partners. The selected candidate will function as the Lockheed Martin subject matter expert for warehouse inventory management and will be responsible for briefing senior level management on key performance indicators and supply chain metrics. Must have strong project management and interpersonal skills and be able to work in a fast paced and fluid environment. What You Will Be Doing Responsibilities include, but are not limited to the following: - Providing Mission Impaired Capability Awaiting Parts (MICAPS) support and coordination with the Operation Support (OPS) Center - Analyzing and resolving customer-raised Supply Chain Management (SCM) sustainment issues - Leading root...

Position: Supervisor, Warehouse Job Description: Monday to Saturday (5.5 day weekly) Mon – Fri: 8:30am to 5.30pm Sat: 8:30am to 12.30pm Work Location: Arrow Electronics PTP, Gelang Patah, Johor ​ What You’ll Be Doing Oversees the shipping and delivery of materials and warehouse personnel. Work in warehouse settings and for retailers and wholesalers and are involved in managing the loading of trucks, setting up delivery routes and unloading of material. Manage inventory and maintain communications with carriers, suppliers, warehouses, custom brokers and others involved in the shipping and delivery of merchandise. Oversee the transportation of products from one location to another, such as from loading docks to warehouses or warehouses to stores. Conduct a cost analysis of several transportation companies in order to select one that is cost-efficient and able to handle the shipment loads. Communicate with trucking companies,...

Position: Manager, Warehouse Job Description: Fixed Shift: Mondays to Fridays (8.30am to 5.30pm) This position will be based under our specialty group, NIC Components located at 5 Tai Seng Drive. What You’ll Be Doing Responsible for the day-to-day functions of Logistics or Value Add department(s), ensuring goals are met or exceeded Supervise day to day operation of a single department (receiving, storing, picking, shipping, special handling) within the distribution/value add center consisting of non-exempt tactical personnel. To Lead and manage a team of warehouse staff of Arrow Cores & NIC Components Operation To liaise with company appointed freight/transportation service provide on SG local delivery arrangement To manage the warehouse staff performance in Employee Performance Rating To Communicate with Arrow Internal customer; Sales/CSR on order fulfillment arrangement and provide solution to meet Arrow's Customer expectation To assist...