8 customer service jobs found in Bethesda

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview The IT Service Desk Call Center Lead provides daily operational and technical leadership for a team supporting NIH users. This role oversees incoming calls, ServiceNow ticket queues, escalations, and service...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview We are seeking an experienced Audio/Video (A/V) Support Technician (L1) to provide technical leadership, Tier III problem resolution, end-to-end deployment support, and vendor engagement support for our Federal customer.  In...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview Providing hardware and software support to a diverse staff and end-user population. Experience supporting both Mac and Windows Operating Systems. Ability to quickly diagnose and troubleshoot customer concerns...

Description: What We’re Doing Our Team, the Command and Control, Battle Management and Communications (C2BMC) team, is engineering, developing and integrating new capability for the Missile Defense System. Who We Are Lockheed Martin is a renowned leader in the defense technology industry, known for our commitment to innovation, mission success, and cutting-edge solutions. We foster a collaborative and dynamic work environment where our employees are driven by a shared passion for excellence. The Work Position will be located at Ramstein AFB in Germany. The successful candidate will report to the EUCOM C2BMC O&M Site Lead and to the C2BMC Watch Officer (CWO). The candidate is responsible for providing technical support as the Subject Matter Expert (SME) on all local hardware, software and network issues for the EUCOM C2BMC systems in a 24x7 operations and test environment. This position requires the ability to work in a team environment on multiple tasks that involve...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science, research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview DLH is seeking an experienced M365 Security and Compliance Analyst to join our team.  The M365 Security Analyst is responsible for securing and maintaining compliance of the Microsoft 365 (M365) ecosystem. The...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science, research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview DLH is seeking an Acquisition Security & Privacy Analyst to join our team. The Acquisition Security & Privacy Analyst is responsible for privacy compliance, acquisition security reviews, governance and...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview At DLH, we offer an exceptional work environment that values and prioritizes the well-being and work-life balance of our employees. With our hybrid schedule, you will have the flexibility to work both on campus...

Description: Join Lockheed Martin’s digital transformation journey as we accelerate the OneLM Mission-Driven Transformation through our 1LMX program. This strategic priority is reshaping our operations and business processes to better serve our customers in terms of cost, quality, and capabilities, while delivering the speed, agility, and insights necessary to stay ahead of rapidly-evolving threats. Our Transformation (1LMX) Plan to Perform Program Management Build Team is seeking highly motivated, and enthusiastic Business Analysts to maximize the value of Manufacturing Earned Value (MEV) functionality being delivered by a cross organizational team. As an MEV Business Analyst, you will be a member of an agile development team supporting Plan to Perform Program Management functionality. In this role, your key responsibilities will include: • Requirement Gathering/Continuous Improvement/System Implementation: Collaborate with business stakeholders to gather and analyze...