17 customer service jobs found in Bethesda, MD

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview We are searching for a  Desktop Support Technician  to provide leading-edge desktop solutions to world-renowned healthcare and research organizations in the Washington, DC metro area and...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview We are searching for a driven and dynamic  Security Engineer  to join our growing team .  This position is based in  Bethesda, MD. This role provides support to our client in cloud architecture,...

Description: What We’re Doing Our Team, the Command and Control, Battle Management and Communications (C2BMC) team, is engineering, developing and integrating new capability for the Missile Defense System. Who We Are Lockheed Martin is a renowned leader in the defense technology industry, known for our commitment to innovation, mission success, and cutting-edge solutions. We foster a collaborative and dynamic work environment where our employees are driven by a shared passion for excellence. The Work Position will be located at Ramstein AFB in Germany. The successful candidate will report to the EUCOM C2BMC O&M Site Lead and to the C2BMC Watch Officer (CWO). The candidate is responsible for providing technical support as the Subject Matter Expert (SME) on all local hardware, software and network issues for the EUCOM C2BMC systems in a 24x7 operations and test environment. This position requires the ability to work in a team environment on multiple tasks that involve...

Description: This is a 100% Telework opportunity. These job requirements allow the employee to work at a Lockheed Martin-designated office or job site if/when necessary for part of their schedule and has a predefined regular, recurring telework schedule for the remaining part of their work schedule. What We’re Doing: At Lockheed Martin Rotary and Mission Systems, we're on a mission to drive innovation and uphold the highest standards of business ethics. We believe that by pushing the boundaries of visionary thinking, we can achieve exceptional results. As a Lockheed Martin employee, you'll have the opportunity to make a meaningful impact while working in an environment that values integrity and excellence. The Work: The MMAS Compliance Lead is responsible for planning, executing, and overseeing internal audits of the ten MMAS (Manufacturing Material & Assembly Standards) standards across RMS MMAS sites. The role works closely with internal customers, US Government...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview This position will support the client’s Artificial Intelligence Team in AI strategy development and in managing a broad AI project portfolio. As such, a candidate with interest, curiosity, and ideally...

Description: Join Lockheed Martin’s digital transformation journey as we accelerate the OneLM Mission-Driven Transformation through our 1LMX program. This strategic priority is reshaping our operations and business processes to better serve our customers in terms of cost, quality, and capabilities, while delivering the speed, agility, and insights necessary to stay ahead of rapidly-evolving threats. The 1LMX ERP Build Team is hiring a Software Engineering Manager to support the 1LMX Cross Team Integration (CTI). The CTI scope includes developing interfaces in support of 1LMX, planning work scope for developers & technical architects, ensuring the necessary reviews are completed for Stakeholder, ITB, etc., working across portfolios to solution requirements, responsibility for defect resolution, cutover planning & deployment planning and working with the ERP Integration Architect to ensure environments align with strategy & development cycles. What You Will Be Doing:...

Description: Lockheed Martin’s Red Team is seeking an experienced Cyber Test Exploitation professional. If you enjoy solving complex technical challenges and applying ethical hacking techniques to protect cutting‑edge military technology, this role offers the chance to put your skills to work for the corporation, our customers, and the warfighter. What You Will Be Doing: In this role, you will lead and execute advanced exploitation and penetration‑testing initiatives, assess potential attack vectors, and develop mitigations that enhance Lockheed Martin’s overall security posture. Key responsibilities will include the following: • Leading and conducting exploitation and penetration testing, research, and development across Lockheed Martin enterprises, products, programs, and technologies • Identifying potential exploitation or malicious attack vectors and implementing mitigations to strengthen our security posture • Applying a broad range of standard and custom testing tactics,...

Description: Join Lockheed Martin’s digital transformation journey as we accelerate the OneLM Mission-Driven Transformation through our 1LMX program. This strategic priority is reshaping our operations and business processes to better serve our customers in terms of cost, quality, and capabilities, while delivering the speed, agility, and insights necessary to stay ahead of rapidly-evolving threats. Our Transformation (1LMX) Plan to Perform Program Management Build Team is seeking highly motivated, and enthusiastic Business Analysts to maximize the value of Manufacturing Earned Value (MEV) functionality being delivered by a cross organizational team. As an MEV Business Analyst, you will be a member of an agile development team supporting Plan to Perform Program Management functionality. In this role, your key responsibilities will include: • Requirement Gathering/Continuous Improvement/System Implementation: Collaborate with business stakeholders to gather and analyze...

Description: Join Lockheed Martin’s digital transformation journey as we accelerate the OneLM Mission-Driven Transformation through our 1LMX program. This strategic priority is reshaping our operations and business processes to better serve our customers in terms of cost, quality, and capabilities, while delivering the speed, agility, and insights necessary to stay ahead of rapidly-evolving threats. The 1LMX Program Management Operations (PMO) within Enterprise Operations is hiring a Program Manager to provide oversight for 1LMX Portfolios and Products. What You Will Be Doing: In this role, you will be responsible for the following: • Managing 1LMX product solutions across the enterprise and Business Areas to meet business needs • Overseeing overall cost and schedule of the 1LMX product • Collaborating with IT service owners, functional business partners, executive leadership, and business stakeholders to align 1LMX transformation capabilities and delivery timelines with...

  About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview At DLH, we offer an exceptional work environment that values and prioritizes the well-being and work-life balance of our employees. With our hybrid schedule, you will have the...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview The Senior Cybersecurity Engineer serves as a technical leader within the National Institute on Aging (NIA) Information System Security Office (ISSO) by designing, implementing, and...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview At DLH, we offer an exceptional work environment that values and prioritizes the well-being and work-life balance of our employees. With our hybrid schedule, you will have the flexibility to...

Description: Why This Role Matters GBDS Transformation is an exciting point in its journey, shifting from a traditional product‑build model to an AI‑driven insight‑generation engine that powers opportunity and portfolio management across all Business Areas. We need a senior leader who can blend deep strategy & business‑development experience with AI delivery and Product Management to continuously evolve capabilities that turn customer, competitor, opportunity, and capture data into actionable intelligence for the S&BD workforce. This role offers a unique opportunity to shape transformation insights and outcomes for the function that will serve foster in an AI first, enabled process that will become the backbone of how S&BD operates in the future. The successful candidate will also have the opportunity for direct partnership with senior leaders across all Business Areas and be part of delivering cross-functional impacts that merge GBDS capabilities with other 1LMX...

Description: Join Lockheed Martin’s digital transformation journey as a Plan to Perform (PLP) Design and Build Analyst on the 1LMX Program as we accelerate the OneLM Mission-Driven Transformation. This Oracle EPM Functional Contract Status Report (CSR) Application Design and Build Analyst reports to the Financial Transformation and Systems (FT&S) organization directly to the LM Financials Manager within the Plan to Perform (PLP) Value Stream. This role will focus on leading Contract Status Report (CSR) Application Design and Build. In addition, this person will update and harmonize Command Media and Program Finance processes pertaining to CSR. As part of LM's overall strategic Business Transformation and Systems Modernization (BTSM) initiative, this position plays a significant role in evolving our FP&A and Program Finance capabilities, reshaping operations, and converting Business Area’s to new tools and processes for Quarterly CSR’s. This role will be central to...

Description: Join Lockheed Martin’s digital transformation journey as we accelerate the OneLM Mission Driven Transformation through our 1LMX program. This strategic priority is reshaping our operations and business processes to better serve our customers in terms of cost, quality, and capabilities, while delivering the speed, agility, and insights necessary to stay ahead of rapidly-evolving threats. The Lockheed Martin Enterprise Business Transformation & Enablement organization is hiring an energetic, proactive, detail-oriented ERP Program Manager with leadership experience and expertise with ERP Project Systems to help with this 1LMX transformation initiative. Our portfolio includes the following key products: SAP S/4HANA, SAP MDG, SAP Ariba, Oracle EPM, OpenText xECM, Blackline, and Vertex. What You Will Be Doing: In this role, you will be responsible for the following: • Managing 1LMX Program Management (PLP) build portfolio to ensue alignment to business needs •...

Description: This position is responsible for the management of Lockheed Martin's Workers’ Compensation and Defense Base Act (DBA) insurance programs and providing general workers’ compensation and DBA management support to all enterprise business area locations across Lockheed Martin. The position reports to the Director, Risk Management in Lockheed Martin's corporate Risk Management department in Bethesda, MD. The principal responsibilities of the position are as follows: • Manage a corporate-wide program of DBA, self-insured workers’ compensation and insured workers' compensation (collectively Workers’ Compensation) best practices and cost containment. • Development of best practices performance standards for all parties involved in the Workers’ Compensation • Management and claim management process • Participation in the negotiation of contracts with service providers • Coordination of performance audits and site-specific cost containment assessments • Follow-up on...

Description: Join the Lockheed Martin Production Operations One Lockheed Martin Transformation (1LMX) Plan to Stock (PTS) Information Technology (IT) team as an IT Business Analyst (ITBA) supporting the Extended Warehouse Management (eWM) Team within our SAP S/4HANA environment. This position plays a key role as the integrator between IT and the Functional team in designing, configuring, and supporting end-to-end warehouse and production processes. The successful candidate will translate business needs into functional and technical solutions within S/4HANA Extended Warehouse Management (eWM), ensuring alignment with enterprise standards and production operations requirements. This role requires a deep understanding of warehouse management processes, SAP best practices, and the ability to coordinate effectively between technical developers and business process owners. This position can be based at any Lockheed Martin location or performed fully remotely. Responsibilities ·...