40 customer service jobs found in Casablanca

Position: Sales Operation Associate Job Description: Job Description About US: Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Product Specialist.   Job Description Day-to-day ordering support and customer service activities for assigned accounts. This includes order requests, order processing, purchasing, etc...D Ensure data accuracy & integrity and support in order delivery in a timely manner. Analyze line items to determine appropriate pricing model. Identify and action...

Position: Sales Operations Associate (English speaker) Job Description: Sales Operations Associate Position Overview: The Sales Operations Associate, specifically within the Customer Experience Team, executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance. What You’ll Be Doing at Arrow? Support to Sales and Operations Account Managers Order Management:  Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system, Backlog Management: Maintain control of the open backlog of orders, from entry through production, delivery and invoicing. Service Delivery:  Meet established Service Level Agreements (SLAs). Compliance & Collaboration:  Ensure adherence to policies and regulations while working with...

Position: Sales Operations Associate (English Speaker) Job Description: Sales Operations Associate Position Overview: The Sales Operations Associate, specifically within the RMA Team, focuses on managing the RMA lifecycle and resolving post-sale disputes within a global corporate environment. Their target is to ensure efficient returns management, customer satisfaction, and compliance with company policies. The role involves cross-functional collaboration and efficient on-time communication. What You’ll Be Doing at Arrow? End-to-End RMA Management:  Own the full return lifecycle, including issuing RMA numbers, tracking incoming goods, and coordinating repairs, replacements, or credits with the suppliers, our integration facility, warehouse and finance teams. Dispute & Claim Resolution:  Investigate and resolve customer and partner claims related to shipping damages and logistics delays. Global Stakeholder Coordination:  Act as the primary liaison...

Position: Sales Operations Associate ( Italian Speaker ) Job Description: Job Description: As part of our company´s growth,  ARROW ECS is strengthening its teams and is looking for a  Sales Operation Associate. We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you! What You’ll Be Doing at Arrow? As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include: Quotation Management: Collaborate with Sales colleagues to construct and manage quotes for new customer bids, new buys, shortages, annual contracts, and specialized quoting activities, Automation: Ensure all systems and data are aligned...

Position: Inside Sales Manager (Italian Speaker) Job Description: About US: Arrow Enterprise Computing Solutions , a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, Arrow ECS is strengthening its teams and is looking for an Inside Sales Manager with Italian. Key Responsibilities Manage and support a team of Inside Sales Representatives focused on renewals, upsell, and churn prevention. Drive daily and weekly execution through huddles, performance tracking, and structured follow-up on renewal opportunities. Coach team members, provide ongoing feedback, and manage escalations to ensure...

Position: Business Development Associate (German speaker) Job Description: Job Description About US : Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Business Development Associate (German Speaker) . What will you do at Arrow? • Manage a portfolio of renewal opportunities using the 120-day renewal cadence. • Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities. • Deliver a high-quality customer experience through timely,...

Position: Inside Sales Manager (German Speaker) Job Description: About US: Arrow Enterprise Computing Solutions , a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, Arrow ECS is strengthening its teams and is looking for an Inside Sales Manager with German. Key Responsibilities Manage and support a team of Inside Sales Representatives focused on renewals, upsell, and churn prevention. Drive daily and weekly execution through huddles, performance tracking, and structured follow-up on renewal opportunities. Coach team members, provide ongoing feedback, and manage escalations to ensure...

Position: Business Development Associate (Italian speaker) Job Description: Job Description About US : Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Business Development Associate (Italian Speaker) . What will you do at Arrow? • Manage a portfolio of renewal opportunities using the 120-day renewal cadence. • Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities. • Deliver a high-quality customer experience...

Position: Inside Sales Direct (English & german Speaker) Job Description: About US : Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Inside Sales Direct (German Speaker) .   What will you be doing at Arrow ? Identifying opportunities for upselling and cross-selling with existing accounts to maximize revenue. Work on customer renewals and contract extensions and maintain strong relationships between stakeholders and clients organizations. Identify sales scenarios and opportunities to develop...

Position: Business Development Associate (English & french) Job Description: About US : Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Business Development Associate (English & French Speaker) . What will you do at Arrow? • Manage a portfolio of renewal opportunities using the 120-day renewal cadence. • Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities. • Deliver a high-quality customer experience through...

Position: Business Development Associate (Finnish speaker) Job Description: Job Description About US : Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Business Development Associate (Nordics-Finnish speaker) . What will you do at Arrow? • Manage a portfolio of renewal opportunities using the 120-day renewal cadence. • Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities. • Deliver a high-quality customer experience...

Position: Business Development Associate (Swedish, Norwegian and Danish speaker) Job Description: Job Description About US : Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Business Development Associate (Swedish, Norwegian and Danish speaker) . What will you do at Arrow? • Manage a portfolio of renewal opportunities using the 120-day renewal cadence. • Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities. • Deliver...

Position: Quoting Associate / Inside Sales (English & German Speaking) Job Description: About Us Arrow Enterprise Computing Solutions , a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. What You Will Be Doing at Arrow As a Quoting Associate / Inside Sales (English & German Speaking), you'll support the business by providing accurate and timely quotes, product availability, and exceptional service. You’ll serve as the trusted point of contact for quoting Bill of Materials (BOM), aligning with internal stakeholders, and helping secure the best value solutions for our customers. Your key responsibilities will...

Position: Inside Sales Associate (Italian Speaker) Job Description: About Us At Arrow Electronics , we are a global provider of technology solutions, helping customers shape the tangible future. With innovation at the core of everything we do, our collaborative and forward-thinking teams are transforming the way business gets done in today’s digital world. Join us and be part of a company that is driving change across industries—from commercial to cloud and everywhere in between. What You Will Be Doing at Arrow As an Inside Sales Associate (Italian Speaking) , you’ll support a portfolio of key Italian-speaking customers by providing accurate and timely quotes, product availability, and exceptional service. Working closely with our Cloud and Data Center division , you will collaborate with leading brands such as VMware, Splunk, NVIDIA, Scale Computing, Supermicro , and others to deliver best-in-class solutions to our customers. Your key responsibilities will...

Position: Sales Operations Associate (Italian speaker) Job Description: About US: Arrow Enterprise Computing Solutions , a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a sales operation associate ( Italian speaker ) , What you will be doing at ARROW: Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately, Providing administrative support to the sales team, Handling Vendor requests and issues related to orders Who are we looking for?...

Position: Inside Sales Representative Job Description: Job Description About US : Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Inside Sales Representative (French Speaker) .   What will you be doing at Arrow ? Identifying opportunities for upselling and cross-selling with existing accounts to maximize revenue. Work on customer renewals and contract extensions and maintain strong relationships between stakeholders and clients organizations. Identify sales scenarios and opportunities to...

Position: Inside Sales Associate (German speaker) Job Description: About US: Arrow Enterprise Computing Solutions , a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW BSC is strengthening its teams and is looking for a sales operation associate ( German speaker ) , What you will be doing at ARROW: Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately, Providing administrative support to the sales team, Handling Vendor requests and issues related to orders Who are we looking for:...

Position: Inside Sales Associate (French speaker) Job Description: Job Description About US : Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Inside Sales Representative (French Speaker) .   What will you be doing at Arrow ? Identifying opportunities for upselling and cross-selling with existing accounts to maximize revenue. Work on customer renewals and contract extensions and maintain strong relationships between stakeholders and clients organizations. Identify sales scenarios and...

Position: Senior Credit Analyst Job Description: Arrow Enterprise Computing Solutions , a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth,   ARROW ECS   is looking for a Credit Analyst What will you be doing at Arrow ECS?   Job Complexity: Provide support with financial processes including month end close, basic reporting and ad-hoc analysis. Perform routine data extract requests from pre-existing queries. Answer general customer questions of reporting and query tools. Support on Credit Collection activities and the business. What we are looking for : At...

Position: SAP Hybris Commerce Cloud Developer Job Description: Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market. We are seeking a skilled SAP Hybris Commerce Cloud Developer​ to join our dynamic team in Casablanca. *** Please submit your application in English. *** What you will be doing: As an engineer in the E-Commerce team, you will be instrumental in building features for arrow.com site to help achieve organization’s key performance indicators. As part of the scrum team, you will work with marketing, sales, IT, customer support and other functions to understand their requirements and pain points...