3 jobs found in Plano

Position: Palo Alto Technical Support Engineer Job Description:   What   You’ll   Be Doing   Te chni ca l   Leadership & Team Management   Act as a Technical Team Lead of Tier 1 - 3 Support Engineers   Provide coaching mentoring   to   drive individual and team success   Conduct 1:1s,   assist   with career development planning   Technical Escalation Management   Serve as the primary escalation point for complex and high-severity customer issues   Drive   timely   resolution of critical incidents while   maintaining   clear communication with stakeholders   Partner with Engineering and Product teams on defect tracking and resolution   Lead root cause analysis (RCA) and post-incident reviews   Customer Experience   Act as a senior point of contact for enterprise customers during major incidents   Provide executive-level updates...

Position: Aggregator Marketing Director Job Description: We are seeking an Aggregator Marketing Director to lead and coordinate marketing initiatives across the aggregator channel for Arrow’s Global Components business. This role is responsible for defining and executing aggregator marketing strategies, including campaign development and API integration alignment. The position manages associated marketing plans and budgets, supports strategic planning activities, and serves as a key liaison between Arrow’s internal IT teams supporting APIs and the marketing campaign teams, ensuring seamless execution and alignment with business objectives. What   You’ll   Be Doing:   Develop and manage an always-on aggregator strategy that maximizes impact within budget   Allocate and   optimize   spend to drive the best return across aggregator platforms   Partner with internal teams to support and align aggregator activity with API strategy...

Position: Senior Software Test Engineer (Einfochips) Job Description: What You'll Be Doing: Lead and collaborate with a team of test engineers to ensure effective and efficient testing practices. Partner with cross-functional teams—including software, hardware, and systems engineers—to define testing requirements and priorities. Design, develop, and execute comprehensive test plans and test cases for embedded software and hardware components. Drive the adoption of automated testing frameworks and tools to improve test coverage, reliability, and efficiency. Identify, document, and track defects; communicate findings clearly to development teams and ensure timely resolution. Conduct root cause analysis of defects and lead initiatives to enhance product quality and optimize testing processes. Actively participate in agile ceremonies, including sprint planning, retrospectives, and daily stand-ups, to support collaboration and transparency. Maintain and continuously...