10 jobs found in Shenzhen, guangdong province

Position: Customer Service Officer Job Description: Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract...

Position: Customer Service Officer Job Description: CSR Location: CN-Shenzhen, China (Upper Hills, Huang Gang Rd) Time Type: Full time Job Category: Business Support

Position: HR Associate, HR Solutions Centre, Asia Pacific Job Description: Principal Accountabilities ● Respond to questions on basic administrative HR procedures and practices via multiple channels within our HR Solutions center (e.g., e-mail, phone, and case management system). Answer basic HR policy-related questions for both managers and employees, and escalate as appropriate. Perform routine administrative processes  (40%) ● Educate clients of services available to them and ensure accountability towards self-service tools such as Workday (Arrow’s HRIS) and other systems. (25%) ● Utilize Workday to process specific employee-related transactions. (25%) ● Continuously suggest process improvements focusing on standardization related to HR programs, initiatives and inquiries. (10%) Job Complexity ● Entry level job with limited prior relevant training or work experience ● Acquires basic skills to perform routine tasks ● Work is prescribed and completed with little...

Position: Senior Product Marketing Manager Job Description: Principal Accountabilities ● Define and execute the roadmap and strategy of all current and future products in a business group. Responsible for gathering and prioritizing requirements, work closely with engineering, sales, marketing, and customer support to ensure customer satisfaction and support the company’s overall strategy and goals. Manage all staff involved in the development of software products and oversee all software releases of products while staying in continuous communication with customers for market research and feedback. ● Manage one or more products by working with VP to develop overall product strategy and administer tactical activities. ● Understand market opportunities and competition and specify market requirements for current and future products and deliver requirement documents/mock-up screens to the development teams. ● Manage all software, quality and product-related...

Position: Inside Sales Representative Job Description: Position Overview The Inside Sales Representative position is part of the Arrow Advantage team, focusing on developing a new customer base from leads, reactivating "frozen" customers, and incubating customers with zero to small revenue. Besides the traditional revenue measurements, this position will be measured mainly by customer counts. This role is office-based and involves communication with customers via phone, email, and Teams calls, without requiring customer visits. Training resources and digital platforms are exclusively in English, making English proficiency critical for success in this position. Principal Accountabilities ● Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work...

Position: Due Diligence Analyst Job Description: Position Overview: This position will support the comprehensive due diligence program of Arrow by gathering and analyzing information of new/existing customers and vendors and performing the right level of screening and due diligence based on the potential compliance risks inherent in those external parties. The position acts as a liaison among several internal groups across Arrow global businesses. The position will be based at Shenzhen, China and you will report to the Director Trade Compliance Risk Management EMEA with a dotted line to Senior Compliance Manager in the APAC region. Our ideal candidate is well-organized, highly analytical with strong attention to detail, multilingual, able to multitask while keeping in line with trade import/export regulations, anti-bribery and anti-corruption (“ABAC”) regulations, anti-money laundering (“AML”) due diligence and deadlines. What You’ll Be Doing Screen Arrow’s...

Position: Senior / Financial Compliance Analyst Job Description: We are looking for a dedicated Senior/Internal Control Analyst to join our dynamic team. Reporting to the Senior Manager, Financial Governance Manager–Asia Pacific, this role offers exciting opportunity to demonstrate technical and stakeholder management skills to support Arrow’s global business strategy.  What You’ll Be Doing Become the liaison for and manage internal and external audit engagements or special projects as necessary. Reporting—Responsible for producing and issuing periodic reports regarding general subject matter and or business areas, performing basic analysis when necessary for internal and external purposes. Identify, document, test and remediate potential risk areas and support the maintenance of Sarbanes-Oxley section 404 compliance. Research of various accounting policies and procedures, including technical accounting research to ensure the company is in compliance. (For...

Position: Human Resources Manager - China Job Description: Principal Accountabilities •Work collaboratively at all levels and with key leaders to build and manage a “best in class” HR function.  •Serve as a strategic business partner and consult with local management team to identify issues, root causes and make recommendations to improve results. •As the leader of Employee Relations, develop relationships with a multicultural workforce to help build employee engagement, evaluate and resolve issues and maintain a union free environment. •Further professionalize the talent management initiative.  Support the design and implementation of cost effective and “best in class” recruiting, employee development and retention strategies that support the business and build a culture focused on productivity, safety, service and quality. •Develop and ensure compliance with local programs and policies that support short and long-term business goals. Job Complexity •Requires in-depth...

Position: Senior Pricing Specialist, Semiconductor Standard Job Description: Job Profile Summary Principal Accountabilities ● Plan and pipeline inventory for high complex customer demand—high dollar value and/or large part count.  ● Prepare both Arrow generated and customer supplied forecast uploads to e-compass and manage the exceptions generated from the e-compass processing. Resolve any upload and/or output issues from e-compass. ● Review e-compass parameters and make recommendations/changes to ensure achievement of company inventory turns goals. Manage e- compass using manugistics where applicable to assure best forecast input. Manage the more complex In-Plant Stores and consignment engagements to assure both adequate supply and maximum turns. Manage excess inventory including concentration on slow moving and/or sludge. ● Work with sales teams and supply chain group to suggest alternative supply chain options to enhance customer support to assure inventory management...

Position: Senior Field Applications Engineer Job Description: Principal Accountabilities ● Responsible for utilizing an advanced understanding of the customer needs and technical leadership expertise to champion return on engineering investment.  ● Drive demand creation by maximizing Arrow content on designs. Has an advanced understanding of the customer’s needs and leverage Arrow’s engineering and design services resources to identify & facilitate solutions for customers. Apply intermediate technical expertise to influence designs utilizing solution selling, resources, and strategies.  ● Partner with the sales team across pre-and post-sales activities, providing more advanced technical support and consulting to promote demand creation. Perform and drive technical calibrations & research with sales, other Arrow departments, and suppliers in support of the customer design. Champion return on engineering investment, design win priorities, initiatives, and promotions...