4 customer service jobs found in Tysons

Overview LMI is seeking an experienced IT Service Desk Lead to oversee daily operations, workflows, and customer support activities across an enterprise service desk supporting multiple technical communications facilities, including classified and SAP environments. This individual will lead Tier 1/Tier 2 support teams, coordinate with engineering staff, ensure timely resolution of IT incidents and requests, and drive consistency across service delivery at all program locations.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and...

Overview LMI is seeking a Service Design Analyst to support a large-scale retail modernization initiative. This role blends human-centered design, process analysis, and experience strategy to improve how people, technology, and operations connect across complex service environments. The ideal candidate has experience with point-of-sale (POS) or other retail systems, understands customer and employee journeys, and excels at facilitating workshops that turn insights into measurable business and technology outcomes.   At LMI, we’re reimagining the path from insight to outcome at The New Speed of Possible™. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting...

Overview The Subcontract s Management business partner will provide dedicated , direct support and be responsible for comprehensive, end-to-end lifecycle management of P rocurement /Subcontracts activities in direct support of high-priority government program . This role plays a critical part in advancing program objectives by providing direct program support, driving rapid response to acquisition needs, and ensuring mission success through strategic partnerships and rapid procurement.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes...

Overview LMI is seeking a highly experienced  Senior Capture Manager  to drive growth and capture initiatives within the  Defense Market . In this role, you will leverage LMI’s capabilities, talent, and resources to develop innovative solutions that address the nation's most complex challenges. We are looking for a strategic thinker who can align business objectives to craft winning strategies, develop proposal artifacts, guide technical solutions, and lead diverse teams. Expertise in price-to-win methodologies and a focus on increasing our Probability of Win (PWIN) within the Defense market.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal...