8 customer service jobs found in Tysons

Overview This position provides frontline technical support to corporate staff and customers by diagnosing and resolving computer hardware and software problems. The candidate will work closely with technical, professional, and service teams to manage escalations, coordinate repairs, deliver user training, and ensure high-quality support services. Responsibilities Maintain, analyze, image, troubleshoot, and repair LMI computer systems, including hardware, software, peripherals, and end-user devices. Assist users via remote access and phone support. Conduct initial troubleshooting during the first user contact to isolate problems until resolution. Troubleshoot and resolve technical issues using Service Desk tools, ensuring timely, effective, and well documented resolution. Provide support for account creation, maintenance and removal, as well as troubleshoot standard desktop and corporate applications. Troubleshoot and...

Overview This position will serve as a primary lead for developing LMI’s facilities strategy and managing all aspects of LMI’s Facilities portfolio, including LMI’s SCIF spaces.  This position will be responsible for managing LMI’s facilities budgeting, construction, maintenance and repair program, which generally consists of life cycle planning and execution of construction, maintenance and repair at LMI’s locations. A background in managing secured facilities is strongly preferred.    This position is generally expected to work 3 days a week in LMI's Tysons Headquarters, but additional time in office may be required depending on workload, as well as travel to our other locations.   Responsibilities Develop and execute LMI’s facilities strategy and policies; Serve as lead for all facilities-related projects and activities; Serve as primary representative of LMI with all landlords, property managers,...

Overview LMI is seeking a Principal, Growth Operations to lead and drive the strategic growth of SPECTR in the U.S. Army, as well as spearhead other growth initiatives across federal markets. This senior role combines program management expertise, business development acumen, and operational excellence to shape strategies, deliver at scale, and expand LMI's impact within the Department of Defense (DoD) and beyond   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space,...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   *This position is currently full-time onsite at the customers Washington DC office.    Responsibilities Identify opportunities where AI/ML or...

Overview LMI is seeking a Cloud Engineer to support our LIGER platform to meet specific customer needs.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.      Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   Responsibilities Responsible for evaluating...

Overview LMI is seeking a Full-Stack Developer with proficiency in Agentic AI to join the Chief Technology Office development team. This position requires an individual who thrives in dynamic environments, rapidly delivering results while maintaining flexibility to adapt to shifting priorities. This position requires active Top Secret with Polygraph clearance. You must be a U.S. citizen. We are seeking a Full Stack Developer to support mission-focused application development within a secure cloud and on-premise environment. The selected candidate will contribute across the full software development lifecycle, including application design, UI development, backend services, and large-scale data processing workflows . This role requires experience building scalable applications that integrate cloud services, data platforms, and analytics tools to support operational and analytical systems. Responsibilities...

Overview LMI is seeking a Supply Planner and Contracting Specialist to support a portfolio of projects tied to asset tracking using passive RFID and GPS. This work is aligned directly to strategic modernization and improvement efforts across the federal government. This position can be worked remotely.   The Supply Planner and Contracting Specialist will play an important role in the efficient supply chain operations of this effort. You will apply your problem-solving and analytical skills to help balance inventory, plan for and execute purchasing, and manage supplier and vendor relationships. Working together with program managers, supply chain planners, and other project staff, you will proactively identify risks to supply that could affect successful project delivery and will develop ways to mitigate those risks. You will participate in the overall supply chain planning process and provide key insights from a supply perspective.   LMI: Innovation...

Overview LMI is seeking a highly experienced Senior Capture Manager to drive growth and capture initiatives within the Defense Market . In this role, you will leverage LMI’s capabilities, talent, and resources to develop innovative solutions that address the nation's most complex challenges. We are looking for a strategic thinker who can align business objectives to craft winning strategies, develop proposal artifacts, guide technical solutions, and lead diverse teams. Expertise in price-to-win methodologies and a focus on increasing our Probability of Win (PWIN) within the Defense market.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal...