2 customer service jobs found in Wakefield

Position Summary Odyssey Systems is seeking a skilled and dependable  IT Support Specialist  to provide end-user and systems support across multiple sites. This role will report directly to the  Director of IT  and will serve as a key IT resource supporting a growing organization of approximately 300 indirect and 1800 direct employees.   This position is ideal for a hands-on IT professional who combines strong technical troubleshooting ability with clear, confident communication — especially when supporting VIP stakeholders.   Responsibilities Duties includ e, but not limited to:    End-User Support (Remote + Desk-side) Provide Tier 1 / Tier 2 support for Windows users in a hybrid environment. Troubleshoot and resolve issues across hardware, operating systems, SaaS applications, connectivity, and end user security. Provide professional, high-touch support to all user levels, including executives and other...

Position Summary We are seeking a detail-oriented and proactive HR Generalist who specializes in HR systems processing, and Learning Management System (LMS) administration. This role is responsible for ensuring a seamless employee onboarding experience, maintaining accurate HR data and transactions, and supporting the administration and optimization of the organization’s LMS platform. The ideal candidate is process-driven, tech-savvy, and passionate about enhancing employee experience through efficient systems and structured learning support.   Responsibilities LMS Administration & Learning Support Administer and maintain the company’s Learning Management System (LMS) Upload, assign, and track training programs and compliance courses Generate training completion reports and ensure timely follow-ups Support course creation, updates, and user troubleshooting. Collaborate with business leaders to enhance...