2 engineering aide jobs found in Wakefield, MA

Position Summary Odyssey is currently seeking a Quality Analyst to join our team in Wakefield, MA. The Quality Analyst will play a key role in the continuous improvement of Odyssey’s Quality Management System (QMS). Embedded within the Enterprise Alignment group, this role supports organizational excellence by ensuring quality principles are integrated into enterprise projects, corporate processes, and operations across all business units.   The ideal candidate will have experience in one or more corporate support departments and be exceptionally skilled at seeing the interdependencies between departments. This candidate will be heavily involved in process improvement, including auditing existing processes, conducting root cause analysis, and identifying opportunities for improvement. This position actively supports various business operations functions within the organization, including Finance, Contracts Administration, Human Resources, Security &...

Position Summary Odyssey Systems is seeking a skilled and dependable  IT Support Specialist  to provide end-user and systems support across multiple sites. This role will report directly to the  Director of IT  and will serve as a key IT resource supporting a growing organization of approximately 300 indirect and 1800 direct employees.   This position is ideal for a hands-on IT professional who combines strong technical troubleshooting ability with clear, confident communication — especially when supporting VIP stakeholders.   Responsibilities Duties includ e, but not limited to:    End-User Support (Remote + Desk-side) Provide Tier 1 / Tier 2 support for Windows users in a hybrid environment. Troubleshoot and resolve issues across hardware, operating systems, SaaS applications, connectivity, and end user security. Provide professional, high-touch support to all user levels, including executives and other...