22 customer service jobs found in Washington

Command Investigations, LLC is seeking an Insurance Field Investigator with a minimum of three years experience to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (for Full Time positions): Accrued Paid Time Off Medical, Dental, Vision, and Life Insurance 401(k) Plan Employee Referral Program At Command, we take care of our own. Our benefits plan helps keep you and your family healthy, happy, and secure. What You will Do: In...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.  Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   LMI is seeking a Platform Developer and Tester to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting...

Overview LMI is seeking a Community Engagement Lead to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges.  The Community Engagement Lead will oversee stakeholder engagement, outreach, and communications strategies to amplify engagement with participants, local leads, and partners globally. This role ensures alignment with organizational goals, branding, and performance metrics.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment,...

Overview LMI is seeking a Deputy Operations Lead to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges.  The Deputy Operations Lead will support the Program Manager in executing the program by leading operational workflows, tracking progress, identifying risks, and ensuring alignment across all program tasks.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government,...

Overview LMI is seeking a Regional Coordinator to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges. The Regional Coordinator will support Local Leads to facilitate training, execution, and event troubleshooting within assigned geographic regions. Regional Coordinators serve as key points of contact between the central program office and Local Leads.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.  Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   LMI is seeking a Platform/Tech Lead to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer...

Overview LMI is seeking a Cybersecurity Compliance Specialist to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges. The Cybersecurity Compliance Specialist will support the program by ensuring all systems and workflows align with cybersecurity and federal compliance standards.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.    Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities LMI is seeking a Data & Analytics Lead to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an...

Overview LMI is seeking a Content and Social Media Specialist to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges. The Content and Social Media Specialist will develop compelling multimedia content, manage social media platforms, and support promotional campaigns to enhance participant engagement globally. This role contributes to the program’s visibility by managing content that aligns with NASA’s mission and the Space Apps Program goals.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready...

Overview LMI is seeking a Communications Lead to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges. The Communications Lead will oversee all internal and external communications for the program, ensuring all messaging aligns with NASA’s Space Apps Program objectives and branding standards. This role involves facilitating outreach, managing communication materials, and supporting public relations efforts to enhance program visibility globally.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready...

Overview LMI seeks a Senior Acquisition Team Lead to support a Customs and Border Protection program. The Senior Acquisition Team Lead will provide leadership and oversight across acquisition support for a large, complex CBP program supporting mission-critical activities. The Team Lead leads a team of contractor acquisition and program management professionals, ensuring high-quality delivery of acquisition products and services, driving innovation and process improvements, and collaborating closely with program managers, contracting officials, and other stakeholders. This role requires a strong customer-service mindset, deep acquisition expertise, and proactive engagement capabilities. This role requires on-site presence in Washington, DC 1-2 days per week   Join our team of collaborative self-starters focused on delivering practical and efficient solutions to help our client keep U.S. borders safe and facilitate travel and trade. As part of our...

Overview LMI seeks a Senior Acquisition and Program Management Task Lead to support Customs and Border Protection programs. The Task Lead will provide leadership and oversight across acquisition support for a large, complex set of CBP portfolios supporting mission-critical activities. The Task Lead leads a team of contractor acquisition and program management professionals, ensuring high-quality delivery of acquisition products and services, driving innovation and process improvements, and collaborating closely with DHS program managers, contracting officials, and other stakeholders. This role requires a strong customer-service mindset, deep acquisition expertise, and proactive engagement capabilities. This role requires on-site presence in Washington, DC five days per week.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings...

Overview As a Mission Manager, you will serve as the primary owner of pilot implementations, working directly with customers to deploy, adapt, and validate LMI’s solutions in operational environments. You will operate at the intersection of solution engineering, customer engagement, and program execution, leading deployments, troubleshooting challenges, and ensuring the solution delivers measurable value in the field. This role requires a high degree of ownership, adaptability, and problem-solving, as pilots often involve evolving requirements, real-world constraints, and dynamic stakeholder needs.   Mission Managers are responsible not only for successful pilot execution, but also for translating pilot outcomes into a path toward enterprise-scale implementation. You will capture and synthesize customer feedback, usage patterns, and operational insights to inform solution improvements, strengthen adoption, and support expansion decisions. In this role, you...

Overview LMI is seeking a Retail Technology Modernization Specialist with deep experience in retail and logistics technology ecosystems to support a major retail transformation initiative. This role provides expert guidance on retail systems, equipment, and operational workflows and is responsible for assessing the current technical landscape and developing modernization strategies rooted in operational feasibility and industry best practices.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI...

Overview LMI is seeking a Technical Program Manager to support a DOD Army Program.  The Technical Program Manager will lead multiple project delivery teams, drive program schedules, manage project financials, and ensure high quality delivery of LMI contracts. This position requires an active secret (or higher) clearance.   A successful Program Manager will be highly skilled in project management, communication, project planning, and financial management. A successful Program Manager will be detail oriented, possess the management skills to hold people accountable to quality expectations and timelines, and respond quickly to evolving client needs. A background in digital transformation and software development is highly desired. The Program Manager must demonstrate competency in leadership, strategic thinking, relationship management, multitasking, schedule management, and delivery excellence, while upholding the highest standard of ethical behavior....

Overview We’re looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from their investment in LIGER, an enterprise AI platform built for federal missions. You’ll be the primary customer success contact: building relationships with users and stakeholders, surfacing pain points, driving adoption, and making sure the LIGER team delivers against what matters. This position requires the ability to obtain a CBP Background Investigation; U.S. citizenship is required. This position requires an active Secret clearance.   This is a customer-facing role that sits between the government user community and the LIGER product, engineering, and leadership teams. You’ll translate customer reality into product priorities, run the engagement playbook day to day, and own the relationship outcome. If you’ve worked customer success in federal technology and want to do it on a fast-moving AI product, keep...

Overview We’re looking for a Forward Deployed Engineer to help deploy, extend, and integrate LIGER, an enterprise AI platform that connects knowledge, systems, and agentic workflows to accelerate outcomes across federal missions. You’ll join a small, cross-functional team working directly with customers to get LIGER into production and build the features that make it stick. This position can be supported in a hybrid/remote capacity as there may be on-site work required by the customer.   This is a customer-facing technical role. You’ll embed with customers for 60-180 days post-sale, configure deployments, build custom integrations, and ship features that solve real problems on the ground. You’ll also run proof-of-concept demonstrations, translate customer needs into working code, and feed insights back to the core product team. If you’re excited about building at the intersection of AI, government missions, and real users, keep reading.  This position...

Overview LMI is seeking a highly motivated Library Science Intern for Summer 2026 to support information management, research services, and knowledge organization initiatives in a dynamic federal environment. This internship provides an opportunity to apply library and information science principles to real-world challenges, enhance access to critical information resources, and contribute to mission-driven outcomes that support LMI’s government clients.   This role is dedicated to supporting our USPS customer.   *This position is currently full-time onsite at the customer’s Washington DC or Northern VA office.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions,...