5 technical support specialist jobs found in Washington

Overview LMI seeks Contract Support Specialist to support U.S. Customs and Border Protection (CBP) programs in the National Capital Region. Join our team of collaborative self-starters focused on delivering practical and efficient solutions to help our client keep U.S. borders safe and facilitate travel and trade. The Contract Support Specialist serves as the Government's advisor and Subject Matter Expert for contracting activities and will directly support the Government Contracting Officer Representative (COR). As part of our high-performing team, you will augment our vital work to provide “eyes and ears” technology to protect our nation. The Contract Support Specialist will provide dedicated acquisition and contract administration support to the COR at U.S. CBP.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings...

Overview LMI is seeking a skilled Technical Project Specialist – (TPS) to support Software Modernization / Cloud Transformation under a large and complex United States Postal Service (USPS) portfolio. A qualified Technical Project Specialist will have over 8 years of experience supporting government contracts by overseeing complex software development initiatives, coordinating cross-functional teams, managing resource allocation and project schedules, and driving technology modernization activities—including cloud migration and business process transformation. The candidate must demonstrate a proven ability to track and manage multiple project interdependencies, apply critical thinking to resolve complex challenges, and perform resource management functions—all while upholding the highest ethical standards. The primary responsibility will be to support the USPS Program Manager in delivering client commitments and showcasing LMI as a trusted consulting partner...

Overview LMI is seeking a Retail Technology Modernization Specialist with deep experience in retail and logistics technology ecosystems to support a major retail transformation initiative. This role provides expert guidance on retail systems, equipment, and operational workflows and is responsible for assessing the current technical landscape and developing modernization strategies rooted in operational feasibility and industry best practices.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI...

Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI’s Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI’s delivery teams to maximize value from the partnership. The ideal candidate blends Genesys technical acumen with business development savvy, and thrives in a mission-driven, collaborative environment.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal...

Overview As a Mission Manager, you will serve as the primary owner of pilot implementations, working directly with customers to deploy, adapt, and validate LMI’s solutions in operational environments. You will operate at the intersection of solution engineering, customer engagement, and program execution, leading deployments, troubleshooting challenges, and ensuring the solution delivers measurable value in the field. This role requires a high degree of ownership, adaptability, and problem-solving, as pilots often involve evolving requirements, real-world constraints, and dynamic stakeholder needs.   Mission Managers are responsible not only for successful pilot execution, but also for translating pilot outcomes into a path toward enterprise-scale implementation. You will capture and synthesize customer feedback, usage patterns, and operational insights to inform solution improvements, strengthen adoption, and support expansion decisions. In this role, you...