14 customer service jobs found

Position: Internal Sales Representative - Automotive Job Description: Arrow Components  is part of Arrow Electronics, a global Fortune 500 company with over 22,000 employees worldwide. We distribute, customize, and deliver electronic components to customers across the globe. Our Automotive Inside Sales team is the primary point of contact for major global automotive customers. We own the internal processes end-to-end – from order management and logistics to forecast handling and continuous process optimization – while working closely with Account Managers, FAEs, and cross-functional teams including Quoting, Asset, Legal, Logistics, Finance, and more. Your Responsibilities: Serve as the primary point of contact for key global Automotive customers, owning full process — order management, logistics coordination, and forecast execution Drive continuous improvements across lead times, data quality, escalation handling, and issue resolution; ensure full...

Position: Business Sector Lead IBM Job Description: Welcome to Arrow ECS Germany! As a leading Value Add Distributor with a proud legacy spanning over 30 years in the German market, Arrow ECS Germany is more than just a workplace - it's a community of passionate professionals. Our team is strong, ambitious, and driven by a shared will to win. We are committed in providing perfect customer service and creating new opportunities for our partners to succeed. At Arrow ECS Germany, we pride ourselves on our leadership in developing new technologies in collaboration with our multiple vendor partners. Join us and be part of a dynamic environment where innovation thrives, and your contributions can make a real impact. Let's shape the future together! Our Data Center Business Unit is at the heart of this mission - enabling data, infrastructure, and people. Your Mission As Business Sector Lead IBM , you will lead one of Arrow ECS Germany’s most strategic franchises....

Position: Senior Account Manager Job Description: Converge, a part of Arrow Electronics, is a full-service global supply chain partner. We are a team of creative, experienced problem-solvers who using connected distribution and our expertise is able to deliver all necessary resources and data intelligence to our business partners all over the world. We are the connected distributor with unique access, industry expertise and proven quality that can respond to urgent and specific needs and dynamic market conditions and the financial backing to provide terms that empower long-term growth. We are known for experience and market insight, as well as our up-front, proactive, responsive approach to service, and unwavering commitment to quality. If you would like more check our video Converge's Open Market Services - YouTube   The Converge Sales Team is hiring a Senior Account Manager with a proven background in non‑franchised electronic component distribution. This is...

Position: Counsel, Privacy, AI & Data Protection Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.   A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow...

Position: Account Manager (m/w/d) Job Description: Job Description As the  Account Manager (m/w/d)  you will be focused on identifying, nurturing, qualifying, and generating sales opportunities to drive pipeline growth for Arrow Global Components. Your prime focus will be the development of large, assigned accounts based in North Rhine-Westphalia region. What Will You Be Doing at Arrow?   Working within an assigned customer base to grow and develop the business, expanding market share and maximizing Arrow’s share of customer spend.  Defining critical markets and new customers in the assigned sales territory, utilizing sales methodologies to develop key relationships ensuring a strong foundation for solution selling.  Maintaining and promoting relationships with customer contacts responsible for design opportunities and dealing with existing business challenges.  Ensuring customer satisfaction as it pertains to supply chain management and other...

Position: (Key-) Account Manager Semiconductor (m/w/d) Job Description: Our story: As part of Arrow Electronics, Arrow Global Components (AGC) is a leader in distribution and value-added services related to electronic components.  We resell, customize, and distribute electronic components to customers worldwide. Our business is built on trusted, long-term relationships with both suppliers and customers across the electronics industry. As the  Account Manager Semiconductor (m/w/d)  you will be focused on identifying, nurturing, qualifying,  and generating sales opportunities to drive pipeline growth for Arrow Global Components.  Your prime focus will be the development of mid-size & large, assigned accounts.   What Will You Be Doing at Arrow? Working within an assigned customer base to grow and develop our Semiconductor business, expanding market share and maximizing Arrow’s share of customer spend. Defining critical markets and new customers in the...

Position: Workplace AI Enablement & Collaboration Engineer Job Description: ABOUT THE ROLE We are looking for a Workplace AI Enablement & Collaboration Engineer to drive the adoption of Microsoft 365 Copilot, Power Platform and automation services. You will partner with business stakeholders to identify high-value use cases, lead discovery and solution design workshops, and deliver secure and scalable workplace solutions. The role combines workplace AI enablement with hands-on engineering, governance and continuous improvement of Microsoft Teams, SharePoint Online, OneDrive and Exchange Online. WHAT WILL YOU DO: This is a strategic role for someone who wants to shape how AI, Copilot, automation and collaboration technologies are adopted across Arrow. You will work at the intersection of business needs, user enablement and Microsoft 365 engineering, turning early ideas into secure, scalable and practical solutions. Partner with business stakeholders to...

Position: Technical Solution Architect Job Description: About eInfochips : eInfochips, part of Arrow Electronics, is a global technology provider specializing in product engineering and software R&D services. Delivering engineering solutions to the aerospace, industrial, consumer, and healthcare sectors since 1994. The company is committed to delivering solutions in Silicon Engineering, Embedded Systems, and Software Engineering. Its offer includes complete edge-to-cloud capabilities.   About Arrow : Arrow Electronics is a global provider of technology solutions, guiding innovation forward for over 220,000 leading technology manufacturers and service providers. eInfochips partners with customers to solve complex engineering challenges across industries—with a strong and growing footprint in automotive, embedded systems, IoT, and electrification. We are seeking a highly skilled Technical Solution Architect  to lead the vision, design, and successful...

Position: IBM Inside Sales (m/w/d) Job Description: Arrow’s Enterprise Computing Solutions (ECS)  business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.  About the role Join us as IBM Inside Sales and become the trusted point of contact for our reseller network. Supported by our Business Development, Technical Consulting, and Key Account Management teams, you will drive sales and deliver IT solutions that empower our partners. Our customers value your reliability, commitment, and customer-focused approach. What you will be doing at Arrow Manage, develop, and grow partner relationships within your own territory or account base through proactive outreach and...

Position: IBM Presales Consultant (m/w/d) Job Description: Arrow’s Enterprise Computing Solutions (ECS)  business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.  About the role The IBM Presales Consultant provides technical expertise and solution design support to reseller partners and customers. The role is responsible for articulating the business and technical value of IBM solutions, supporting opportunities throughout the sales cycle, and enabling partner success through technical guidance and demonstrations. What you will be doing at Arrow Technical Sales Support Serve as a trusted technical advisor to partners and customers throughout the sales cycle....

Position: IBM Focus Sales (m/w/d) Job Description: Arrow’s Enterprise Computing Solutions (ECS)  business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.  About the role The IBM Focus Sales is responsible for driving the growth and management of the IBM portfolio through sales support, partner engagement, quoting assistance, product positioning, and operational execution. The role serves as the subject matter expert for assigned IBM technologies and works closely with sales, marketing, and presales teams to maximize business performance. What you will be doing at Arrow Product Expertise Develop and maintain expert knowledge of the IBM portfolio. Act as the...

Position: IBM Business Development Manager (m/w/d) Job Description: Arrow’s Enterprise Computing Solutions (ECS)  business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.  About the role The IBM Business Development Manager (BDM) is responsible for accelerating growth, expanding market reach, and driving partner engagement across Arrow ´s IBM business. Acting as the primary interface between IBM, Arrow, and our channel partners, you will develop and execute strategic business plans, identify new revenue opportunities, and help partners build successful IBM practices. This role combines business development, partner management, and vendor relationship leadership to drive...

Position: Account Manager Job Description: As the  Account Manager (m/w/d)  you will be focused on identifying, nurturing, qualifying, and generating sales opportunities to drive pipeline growth for Arrow Global Components. Your prime focus will be the development of large, assigned accounts.   What Will You Be Doing at Arrow? Working within an assigned customer base to grow and develop the business, expanding market share and maximizing Arrow’s share of customer spend. Defining critical markets and new customers in the assigned sales territory, utilizing sales methodologies to develop key relationships ensuring a strong foundation for solution selling. Maintaining and promoting relationships with customer contacts responsible for design opportunities and dealing with existing business challenges. Ensuring customer satisfaction as it pertains to supply chain management and other value-added services. Developing strategic account plans for all assigned accounts...

Position: FPGA - Market Development Engineer (m/w/d) Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side We are looking for a Market Development Engineer FPGA who will join our EMEA Engineering team to help guide our customers R&D and help them realize their innovative ideas within FPGAs. What You Will Be Doing: You will be responsible for growing our FPGA market share in cooperation with our FAE and sales team Observing and analyzing market trends and adapting the manufacturer’s portfolio Implement & execute EMEA supplier strategy and programs within the local region (Germany, Switzerland and Benelux)...