7 level 3 jobs found

Position: Business Support Associate Job Description: Work Location: Arrow Electronics PTP, Gelang Patah, Johor Arrow Components (M) Sdn Bhd D28-2, Jalan DPB/3 (Zone B) FCZ, Pelabuhan Tanjung Pelepas, 81550 Gelang Patah, Johor, Malaysia What You'll Be Doing  Responsible for the day-to-day sales support and customer service activities for assigned accounts.   Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.   Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.  Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner.   Creates influential customer,...

Position: Senior Manager, Warehouse Job Description: Job Description What You’ll Do  Manage employees and processes related to the order fulfillment process for a segment of, or the entire, distribution center. Work with supervisors, leads and employees to meet and exceed service level and quality, and productivity goals. Identify ways to reduce costs while improving efficiencies and quality, which may involve utilization of CPI processes.  Develop, manage staff, including resource allocation and P&L. Analyzes and implements process improvements by using CPI, Six Sigma and Lean. Review financials for areas of improvement. Responsibility for maintaining integrity in the use of company assets such as inventory, supplies, equipment and receivables. Job Complexity Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s) Is accountable for the...

Position: Manager, Quality Job Description: Principal Accountabilities - Serve as the primary point of contact for customer quality related concerns, complaints, and escalations, ensuring timely investigation, root cause analysis (8D report), and drive corrective actions (CAPA program) follow up. -    Manager customers or certification audits such as ISO 9001, TAPA FSR level A etc -    Maintain quality management systems, procedures, and standard to ensure compliance with customers, regulatory, and corporate requirement -    Work with internal department to address quality issues and lead the continue process improvement, including quality risk identification and develop the mitigation plan - Proficiency in Mandarin is an advantage for liaising with Mandarin-speaking clients and business partners. Job Complexity ● Coordinates and supervises the daily activities of business or technical support or production team ● Sets priorities for the team to ensure task completion;...

Position: Buyer (Asset Specialist) Job Description: What You’ll Be Doing 1. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Manage both EDI and manual purchase order entry. Re-plan and manage supplier backlog in line with demands and supplier agreements: confirmation, reschedule, cancellation and reconciliation. Manage VMI Buffer Min and Max level. 2. Communicate with the Suppliers regarding purchase order backlog, shipping and tracking information: track and prioritize urgent shipments. Be accountable for receipts from the suppliers and resolution of shipping discrepancies. Ensure correct receipt of supplier invoices and resolve discrepancies. Monitor supplier on-time delivery. Manage responsible Manufactory inventory level. Manage Supplier non-conformity-Receiving Occasionally participate in meetings with suppliers as required. Support New suppliers implementation in Hub...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Business Operations Associate Job Description: Work Location: Arrow Electronics PTP, Gelang Patah, Johor Arrow Components (M) Sdn Bhd D28-2, Jalan DPB/3 (Zone B) FCZ, Pelabuhan Tanjung Pelepas, 81550 Gelang Patah, Johor, Malaysia What You'll Be Doing  Responsible for the day-to-day sales support and customer service activities for assigned accounts.   Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.   Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.  Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner.   Creates influential customer,...

Position: Manager, Operations (Planning) Job Description: What You’ll Do Plans and implements activities related to the timely, cost-effective procurement, inventory control, planning and quality control of production materials to ensure operation efficiency. Develops, implements, and maintains policies, procedures, and material control systems to reduce costs, streamline procedures, and implement solutions. Ensures the availability of materials in the supply chain, as scheduled, and the maintenance of inventory at minimum acceptable levels. Responsible for sourcing and supplying raw materials, utilities and outside services, as well coordinating global procurement efforts. Coordinates with finance/accounting on matters involving inventory carrying costs. Reviews demand forecasting and supply management to plan requirements for acceptable inventory. May assist with the establishment and maintenance of the production control system. May work with...