60 customer service representative jobs found

Position: Customer Service Representative Job Description: Department: Arrow Global Service Chain Service Inc. / Asia Service Center Reporting Relationship: Customer Service Manager Competency Model: Sales Job Objective: To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. Key Responsibilities: All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export...

Position: Customer Service Representative Job Description: What You’ll Be Doing ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing...

Position: Customer Service Representative with German Job Description: The Amazing Customer Service Representative team in Gdansk is now hiring! They are a pretty big team, however, the atmosphere is friendly, sociable and positive. If you speak German and English and you like to work with other people - this might be something for you! What You Will Be Doing at Arrow? The Customer Service Representative is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load. From order load, the Customer Service Representative takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Customer Service Representative also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer. Order to Invoice process. Communication with Customers, Suppliers and...

Position: Junior Customer Service Representative with German Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides. The Amazing Customer Service Representative team in Gdansk is built of 100+ Customer Service Representatives, 8 team leaders and 2 manager and a director. They are a pretty big team, however, the atmosphere is friendly, sociable and positive. If you speak German and English and you like to work with other people - this might be something for you! Junior Customer Service Representative with German What You Will Be Doing at Arrow? The Junior Customer Service Representative with German is responsible for...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Customer Sales Representative with Italian Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers. We are currently looking for a Customer Service Representative (Italian Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle — from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based either in Casablanca, Morocco. Your main responsibilities will...

Position: Customer Sales Representative with Italian and German Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers. We are currently looking for a Customer Service Representative (Italian or German Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle — from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based in Porto . Your main responsibilities will...

Position: Customer Sales Representative with Italian or German Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers. We are currently looking for a Customer Service Representative (Italian or German Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle — from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based in Porto . Your main responsibilities...

Position: Inside Sales Representative (UK) Job Description: The ISR role is responsible for driving growth across our end customers and partners. The position focuses on assessing end customer/partner needs, identifying opportunities, enabling partners with the right solutions, and supporting sales execution to the end customer. The role requires strong customer relationship management, commercial insight, and the ability to independently manage a defined portfolio of customers/partners to achieve business objectives. Principal Accountabilities Assess existing and potential customers and partners to understand business needs and match them with relevant product, solution and service offerings. Develop strong, trusted relationships with internal stakeholders and country field sales teams to enable shared business growth objectives. Monitor, define, and track performance metrics for SGS products and services. Drive opportunity development across both new and...

Position: Inside Sales Representative Job Description: About US : Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Inside Sales Representative with English What will you do at Arrow? • Manage a portfolio of renewal opportunities using the 120-day renewal cadence. • Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities. • Deliver a high-quality customer experience through timely, accurate, and professional...

Position: Inside Sales Representative Job Description: Arrow Electronics is currently seeking a strong Inside Sales Representative for our Halifax branch. This sales professional will support a portfolio of 45-60 of our valued customers. Your job is to locate and secure the right products or services for each customer’s needs. You will engage daily with Arrow’s Field Sales team, supplier partners, engineers, and other internal Arrow resources. As Inside Sales Representative, you will offer exemplary customer service and product knowledge, aiming to grow Arrow’s business and expand your share of the market. What You'll Be Doing: Manage and sell to assigned customers. Quote across Arrow's total product offering. Understand the customer’s needs, now and going forward Work with buyers and engineers to identify new sales opportunities. Provide quotes, technical support and data sheets as required. Provide post-sales service, ensuring the products delivery...

Position: Field Sales Representative II Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to...

Position: INSIDE SALES HPE French Speaker) Job Description: Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Inside Sales Representative with FRENCH. What will you do at Arrow? • Manage a HPE Juniper portfolio of new and renewal opportunities • Proactively engage end users to secure business new and renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities. • Deliver a high-quality customer experience through timely, accurate and professional communication. •...

Position: Inside Sales Representative with German Job Description: About US : Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, ARROW ECS is strengthening its teams and is looking for a Business Development Associate (German Speaker) . What will you do at Arrow? • Manage a portfolio of renewal opportunities using the 120-day renewal cadence. • Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities. • Deliver a high-quality customer experience through timely, accurate, and...

Position: Field Sales Representative II Job Description: Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With  2025   sales of USD   $30.9 billion , Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at  www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at  https://www.fiveyearsout.com/ .  Principal Accountabilities ● Define critical markets and new...

Position: Supply Chain Solutions Manager Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to...

Position: Inside Sales Representative (IP&E) Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary...

Position: Inside Sales Representative Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing...

Position: Internal Sales Representative Job Description: Internal Sales Representative ABOUT THE ROLE We are looking for a motivated and customer-focused Internal Sales Representative to join our team in Budapest, Hungary. In this role, you will be responsible for managing key customer relationships, driving sales growth, and ensuring a seamless Quote to Order process. You will be part of a dynamic, international team of around 20 professionals, delivering exceptional service to customers throughout Europe. WHAT WILL YOU DO: Manage and grow business with assigned customers by implementing sales strategies and fostering strong relationships to drive long-term success. Oversee the sales process from quote to order, ensuring accurate pricing and smooth order fulfilment. Ensure profitability targets, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs), are met. Serve as the main contact for RFQs, quoting coordination, order inquiries, and...

Position: Business Development Representative I Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary...