117 program management jobs found

Position: Director of Digital Program Management Job Description: Why You'll Love This Role: We believe that data-enabled digital capabilities and customer experiences, data-driven decisions, and predictive commercial insights, are all essential to achieving customer value and business growth at scale. The Digital organization drives this at Arrow by creating scalable, innovative, value-creating digital strategies, capabilities, and operations for the Global Components business. The Director of Digital Program Management will play a pivotal role as a member of the Digital Leadership Team -- equal parts change agent, master orchestrator and pragmatic optimist, with a strong communication and collaboration skillset. To be effective, this leader must have proven success managing complex digital transformation programs within a global organizational structure that demands a highly collaborative approach, be able to navigate and operate globally, influence and spark...

Position: Arrowsphere Senior Project Manager Job Description: Arrowsphere Senior Project Manager Position Summary The Arrowsphere Senior Project Manager leads the onboarding and integration of strategic partners into the Arrowsphere platform. Acting as the primary contact for key stakeholders, this role coordinates cross-functional teams to deliver secure, scalable, and high-quality partner integrations while ensuring alignment between business and technical requirements. Key Responsibilities Lead end-to-end onboarding and integration projects for strategic partners. Manage project scope, timelines, risks, dependencies, and deliverables. Act as the main point of contact for partner and internal stakeholders. Coordinate Product, Engineering, Security, Operations, and Business teams. Ensure integrations meet quality, security, and operational standards. Drive issue resolution and maintain project governance. Identify process improvements and contribute to...

Position: Supplier Manager - Security II Job Description: What You'll Be Doing Strategic Supplier Management Develop and maintain executive and field-level relationships with key supplier stakeholders. Serve as the primary point of contact for supplier escalations, business planning, strategic initiatives, and operational alignment. Lead annual business planning, quarterly business reviews (QBRs), and regular executive engagement activities. Advocate for supplier priorities within Arrow while representing Arrow's interests with supplier leadership. Business Growth & Market Development Develop and execute go-to-market strategies that drive bookings, billings, market share, and profitability. Identify market opportunities, customer segments, and partner growth areas to expand supplier adoption. Partner with sales teams to support strategic opportunities, competitive positioning, and pipeline development. Deliver business plans that achieve growth objectives...

Position: Customer Service Representative Job Description: Position Title: Customer Service Representative Business Unit: Arrow Global Service Chain Service Inc. Department: Arrow Global Service Chain Service Inc. / Asia Service Center Reporting Relationship: Customer Service Manager Competency Model: Sales Job Objective: To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. Key Responsibilities: All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain...

Position: Senior Customer Service Representative Job Description: What You’ll Be Doing To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies. Manage...

Position: Inside Sales - A E Petsche Job Description: Job Description: As an Inside Sales Representative, you will be responsible for the day-to-day sales support and customer service activities for assigned accounts. Assists in determining and understanding customers’ requirements for Arrow AEP product offerings and services. What You Will Be Doing: Customer Opportunity Support: Leverages AE Petsche and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc) to address issues. Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes,...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Manager, Support & Observability Job Description: Job Description Overview: The Manager, Support & Observability will lead the production support, reliability and observability capabilities for GC Digital platforms. This role will evolve application support from primarily reactive incident resolution toward a proactive, data-driven model focused on service health, availability, security, resilience and continuous improvement. The position will establish and mature practices across application support, observability, incident and problem management, automation, DevOps and SecOps. The leader will partner with Engineering, Systems Engineering, Quality Assurance, Infrastructure and Security to ensure Digital services are designed, delivered and operated with reliability, supportability and security in mind.   What You'll Be Doing:  Support & Service Reliability Lead production support and reliability for GC Digital applications and services....

Position: Join Our Talent Community – HR Analyst (Sales Compensation) Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.  At Arrow Electronics , we are always interested in meeting talented individuals who can help us support our customers and partners across the electronics industry. By joining our Talent Community, you can stay connected with our recruitment team and be among the first to hear about future opportunities that match your profile.  Join Our Talent Community – HR Analyst  (Sales Compensation)   ABOUT THE ROLE   The HR Analyst (Sales Compensation) owns the end-to-end calculation and governance of...

Position: Material Planning Associate Job Description: Material Planning Associate ABOUT THE ROLE Material Planning Associate is responsible for supporting the Sales and Material Planning teams to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load. From order load the Material Planning Associate takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Material Planning Associate also manage customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer. KEY RESPONSIBILITIES Order-to-invoice ownership – Manage the full order lifecycle from order entry through to invoicing and delivery confirmation. Customer and supplier communication – Provide responsive, professional after-sales support via phone and email, coordinating with both customers and suppliers. Order management – Maintain high...

Position: Global Marketing Programs - Creative Propositions Lead Job Description: Why You'll Love This Job: Arrow is seeking an innovative and experienced marketing manager to lead marketing for ArrowSphere, Arrow's digital platform. The ideal candidate understands how technology platforms create business value and is responsible for translating complex platform capabilities into compelling partner benefits, driving awareness, adoption, engagement, and business growth via platform usage. The role helps partners unlock greater value from their relationship with Arrow by demonstrating how digital tools, automation, insights, and integrated business processes can reduce complexity, create efficiency, and support long-term growth. Through strategic marketing and compelling storytelling, this leader will help position Arrow's platform ecosystem as a key driver of partner success. The Creative Propositions Lead sits within the Global ECS Marketing Programs team and turns...

Position: Sales Operations Officer Job Description: Principal Accountabilities ● Responsible for day-to-day guidance of assigned team. Setting direction, coping with change, listening, coaching and motivating the team. Serves as an escalation point for Arrow’s internal departments, vendor resources and customers. Serves as the customer contact for handling all elements of the returns and maintenance termination process, entering the Service Request and RMA in the business system, sending the return/cancellation request for management approval and ensuring customers are credited for the return. Responsible for receiving, confirming and tracking customer orders and other related tasks in the order processing and post sales flow to include: order entry; material procurement; coordination with the vendor, integration facilities and shippers to identify and track delivery schedules; creation and update order status reports; resolution of incoming invoices and denied claims....

Position: Due Diligence Analyst Job Description: Position Overview: This position will support the comprehensive due diligence program of Arrow by gathering and analyzing information of new/existing customers and vendors and performing the right level of screening and due diligence based on the potential compliance risks inherent in those external parties. The position acts as a liaison among several internal groups across Arrow global businesses. The position will be based at Shenzhen, China and you will report to the Director Trade Compliance Risk Management EMEA with a dotted line to Senior Compliance Manager in the APAC region. Our ideal candidate is well-organized, highly analytical with strong attention to detail, multilingual, able to multitask while keeping in line with trade import/export regulations, anti-bribery and anti-corruption (“ABAC”) regulations, anti-money laundering (“AML”) due diligence and deadlines. What You’ll Be Doing Screen Arrow’s...

Position: Customer Support Associate Job Description: Why You'll Love This Role: Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next. Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products, and help customers transform ideas into real-world solutions while growing your own career in a global technology organization What You’ll Do: Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, and recommending solutions and/or action plans...

Position: Sr. Financial Analyst Job Description: Arrow Global Supply Chain Services (AGSCS Fee) is searching for a candidate that thrives in a fast paced, high pressure, ever changing environment.  The Financial Analyst will perform various functions, including carrying out financial planning and variance analysis, ROWC calculations, margin analysis, monthly forecasting, detailed program specific operational and financial processes development and coordination between various departments for effective roll out and implementation of new programs. Major tasks, duties, and responsibilities for senior financial analyst job: Responsible for developing forward-looking forecasts and budgets Responsible for the preparation and presentation of accurate monthly summary of expenses such as direct costs with concise action-oriented commentary and analysis to designated higher authority Responsible for various aspects of the month-end close process, including proposing corrections...

Position: Strategic Program Specialist Job Description: What You will Be Doing Entry-level role supporting global Business operations through Oracle EBS and other business applications managing ERP Operation and responsible for PO/SO changes, customer & supplier account creation, master-data updates and order-related requests, ensuring accuracy, compliance and timely completion. Job Description Process PO/SO creation and changes and customer/vendor-related requests in Oracle ERP. Create and maintain customer and supplier accounts and related master data. Review requests, validate supporting documents/approvals and ensure process compliance. Coordinate with Sales, Finance, Supply Chain and international stakeholders to resolve issues. Manage requests within defined SLA, quality and productivity standards. Maintain accurate records and identify opportunities for process improvement. What We Are Looking For Required Skills 3+ years of OM experience. Excellent...

Position: Trade Compliance Specialist Job Description: What You’ll Be Doing ● This position ensures compliance with applicable regional, local, and national export and import control laws and regulations concerning the movement of goods and services across borders, in order to protect Arrow from fines, penalties and publicity resulting from violations. The position acts as a liaison among several internal groups across Arrow businesses such as IT, legal, sales, logistics, asset management, operations and others in an effort to ensure proper adherence to trade management and trade control laws and regulations. The position provides import and export clearance support for inbound and outbound shipments and may direct external freight forwarders, brokers, and couriers and internal shipping/transportation staff on clearance instructions. ● Determine and assign local export/import country and all applicable license requirements to orders blocked within trade compliance...

Position: Junior Sales Operations Associate Job Description: About The Role Join our dynamic Sales Operations team at Arrow!  As a Sales Operations Associate, you will support internal teams through a variety of administrative and back-office activities, including data verification, quotation management, and maintaining information in internal systems. This role does not involve direct customer contact, making it a great fit for detail-oriented individuals who enjoy working with data and processes. This is an entry-level opportunity, ideal for candidates looking to start or develop their career in a corporate environment. You will receive comprehensive onboarding and training to help you build the knowledge and confidence needed for the role. Preferred candidates will have 1-3 years of professional experience in areas such as Customer Service, Data Governance, Administration, or Business Operations. What Will You Do As a Sales Operations Associate, your role...

Position: Account Development Representative Job Description: Arrow Electronics currently has an exciting opportunity for an Account Development Representative in the Mississauga area!  Arrow is globally headquartered in Denver, CO, with over 20,000 employees worldwide. Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. We serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers, and commercial customers through a global network. Operating as part of our sales team, the Account Development Representative is primarily responsible for delivering profitable sales results by identifying and focusing on new accounts and growing under- penetrated customers within the small to mid-size markets within an assigned sales territory. This role is focused both on building and maintaining influential customer and...

Position: Field Sales Manager Job Description: Why You'll Love This Role Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next. Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products, and help customers transform ideas into real-world solutions while growing your own career in a global technology organization. What You'll Be Doing Drive supplier-program execution and partner growth by partnering with supplier management teams to help define performance KPIs, then translating those KPIs in Lead the day-to-day rollout of vendor-developed programs, ensures KPI allocation and accountability across the field team, and builds/maintains strong executive relationships with both partners and vendor leadership....